I stayed at this hotel with my mother, grandmother, brother and the rest of my immediate family; husband and two kids. We reserved four rooms over the phone about a week in advance. When my husband and I arrived at the hotel we had no problems getting our room. The toilet in our room did not work and we were immediately assigned a different room. That was nice and the young lady at the desk at the time was very pleasant. The next day when my family and I returned from our activities in St. Augustine; my grandmother found all her things had been moved into my brother's room. There was no explanation for this, but since my grandmothers key still worked we moved her things back into her room. Two hours later a stranger with a key walks into my grandmother's room and says they have been assigned her room. Long story short there was a misunderstanding and my grandmother was only booked for one night. When we went to the front desk to try and resolve the situation; we were greeted by a really nasty attendant. She said they had been trying to call my mother's phone, but we never got a call or a message stating there was a problem. We were comped fifty dollars for the inconvenience, but I would never stay at this hotel again and most definitely would not recommend anyone else stay here.
- Official Description (provided by the hotel):
- The Quality Inn(R) hotel is conveniently located off Interstate 95 at exit 311 (St. Augustine Beach Exit). This Saint Augustine, FL and Elkton, FL motel is located minutes away from the historic city of St. Augustine and St. Augustine's beautiful beaches via SR207. Saint Augustine, the oldest city in the country, has lots of things to do and see. Some of the major attractions to see are the Castillo de San Marcos National Monument, the St. Augustine Lighthouse and Museum, The St. Augustine Alligator Farm Zoological Park, Flagler College, Ponce de Leon's Fountain of Youth and the Ripley's Believe It or Not! Museum. Saint Augustine has lots of events, which includes ghost tours, San Sebastian Winery, the World Golf Hall of Fame IMAX Theater, Prime Outlets - St. Augustine and Adventure Landing theme park. Some of the finest restaurants and lounges are located nearby.Our hotel offers a free Hot Deluxe Breakfast with scrambled eggs, sausage, sausage gravy and biscuits, fresh pancakes, bagels, muffins, cereal, juices, coffee, tea, fresh fruit, yogurt and lots more. Relax in the outdoor pool.This Saint Augustine, FL hotel offers business travelers conveniences like free wireless high-speed Internet access in all rooms, free local calls, free USA Today, and an on-site business center that provides access to conveniences like copy and fax services.In addition to standard amenities, all spacious guest rooms have coffee makers, hair dryers, irons, ironing boards, microwaves, refrigerators, and cable television with Showtime. This is a pet-friendly hotel.For added convenience, coin-operated laundry facilities are located on the premises. Ample parking is available and can accommodate most cars, trucks and buses.Whether you are staying in Florida for business or pleasure, we want to make your stay at as pleasant and memorable as can be. We look forward to serving you and your family. ... more less
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- Also Known As:
- Quality Inn Elkton
- Elkton Quality Inn