The pros - My wife and I took our two daughters (12 and 9) here for spring break - March 11 -16, 2013. We stayed in condo no. 7012 (Harbor Village) This is a great place to take a family. Not a drunk frat boy in sight and lots to do for the kids. Highlights were the Indies children's area and the main pool area. We ate two dinners and one breakfast in the Ocean restaurant, which was very good on all fronts.
The pools were not overly crowded. The larger pool in the Indies area is nearly abondoned, so we spent a lot of time there. It was never difficult to find a chair around either pool and towels were plentiful.
Music from 7 to 10 at the pool, around a giant fire ring, was decent all three nights and was a good way for the kids to wind down.
Our condo was VERY clean and housekeeping was attentive - freshening the room every day with clean towels, emptied trash and bathroom wipe down. Staff everywhere were friendly, helpful and attentive.
If you are looking for a relaxing place to bring a family, this is about as good a choice as one could find.
Pools were pretty cold. The splash pool heater at our condo wasn't turned on and was in a locked cabinet. Took two days to get that turned on for some reason. Then it warmed up nicely and our girls really enjoyed that (as did my wife).
The bedrooms and bathrooms in our condo were TINY TINY TINY. And they lacked for storage, which required us to spread toiletries out all over the bedrooms. No shelves, no cabinets, no drawers in the bathrooms. One bedroom had no dresser, so the girls were living out of their suitcases, which got old. Beds could definitely use mattress upgrades. Very old and soft.
If you don't like walking, choose a unit carefully, as the grounds are pretty large and getting from one place to another can be a jaunt. That being said, there is a trolley/tram that makes frequent rounds throughout the resort for those disinclined to walk.
The resort has a nickel and dime approach to a lot of things - $10 for a paddle board, $10-$20 to rent a bike, $10 for this $5 for that. $4 for a bottle of soda in the gift shop. For some reason, that bothered me more than spending $500/night for a room.
The resort should put area guides in the rooms with non-resort attractions (beaches, restaurants, parks, tourist traps, etc.). While I understand the desire to have guests spend on resort services (snuba, fishing, etc.), there are so many other things to do in the area.
Tio's Cantina was so-so. We don't eat meat other than seafood, so we didn't try ALMA. We also don't drink, so were strangers to the bars.
If you want a romantic getaway or a giant party, this is the wrong place. If you want a safe, relaxing and fun family-friendly environment, this is about as good a choice as there is in Florida. The resort management is obviously trying to make a great experience for everyone, and it shows. But little things could be done to improve. I would definitely recommend this resort to friends looking for a family trip to the Keys.
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- Also Known As:
- Hawks Cay Hotel Duck Key
- Hawks Cay Duck Key
- Duck Key
- Hawk Cay Resort
- Hawks Key
- Hawks Cay Resort Duck Key, Florida