We stayed at the Emerald Grande during spring break (March). This was our first time to stay here. The property is very nice and very convenient to the merchants at the Harbor walk. The pool area at the property is super nice! I love that they provide towels for guest use! The indoor pool is decent at best--it could be better if the property would make improvements. First of all the water was too hot--especially for small children. Second, the enclosed room had no ventilation and the noise level was extreme! There needs to be a window that opens or someway to allow the noise to escape. Next, there is a sign that says no person under the age of 12 should be admitted without adult supervision---this did not happen. I was in the pool with my 3 yr old son and my mother in a chair watching us and there were 6-8 other kids in the pool (NO adults) and they were jumping in, throwing football, throwing frisbee, yelling, and making all kind of commotion. They almost hit us several times and they hit the thermostat box on the wall and completely knocked it off. I couldn't even enjoy the pool with my son for them and had to leave.
I was excited to have maid service while at the beach--I have never had this. We have always had washer-dryer and washed our own towels, replaced the toilet tissue, etc....but the maid service was hohum. They did not arrive to the room till after 5pm and they swapped the towels, emptied the trash, making the bed was hit or miss, and the room was never vacuumed. The ferry boat beach shuttle was nice to have but don't expect to go if there is a strong wind. We went down one morning--with all our bags, cooler, and wagon packed with toys and was told the boat couldn't go because of wind. I guess overall our experience was good and if I ever go back I know more now what to expect.
- Official Description (provided by the hotel):
- Emerald Grande at HarborWalk Village is Destin's shining jewel overlooking some of the most marvelous turquoise water and sugar sand beaches in creation. The one-of-a-kind architecture blends harmoniously with the harbor front setting. All rooms have spacious balconies with panoramic views overlooking the Emerald Coast. With four different resort residence categories to accommodate families of all sizes, you'll enjoy luxurious accommodations that include custom-crafted furnishings and lavish baths, with a level of service that sets the standard for all other family resorts. Amenities include a full service European spa and fitness center, indoor and outdoor heated pools overlooking the Gulf of Mexico, full-time concierge, numerous restaurants to choose from as well as in-room dining, state-of-the-art business center, garage parking and 24 hour security. Emerald Grande is nestled inside HarborWalk Village where activities and entertainment waits to please each and every member of your family-dive in and make memories that will last a lifetime. Here you can find waterfront shopping, water sports, boat, pontoon and ski rentals, world class fishing, aqua adventures, dolphin cruises, clubs and nightlife, weekly fireworks, seasonal festivals, live entertainment, magic shows, and an array of restaurants to satisfy all tastes. ... more less
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- Also Known As:
- Emerald Grande Harbor Walk Village Hotel Destin