The overall appearance of the property is nice, however the customer service at the front desk (initials C.A.) was beyond rude!!! We sent an email to the Guest Services Manager, Victoria Wyatt, and left a voice mail, however no response.
Overall if you don't care about being treated like a guest, just need a place to stay for a hefty price then this is the place.....But there are so many better choices in Destin!!
- Official Description (provided by the hotel):
- Emerald Grande at HarborWalk Village is Destin's shining jewel overlooking some of the most marvelous turquoise water and sugar sand beaches in creation. The one-of-a-kind architecture blends harmoniously with the harbor front setting. All rooms have spacious balconies with panoramic views overlooking the Emerald Coast. With four different resort residence categories to accommodate families of all sizes, you'll enjoy luxurious accommodations that include custom-crafted furnishings and lavish baths, with a level of service that sets the standard for all other family resorts. Amenities include a full service European spa and fitness center, indoor and outdoor heated pools overlooking the Gulf of Mexico, full-time concierge, numerous restaurants to choose from as well as in-room dining, state-of-the-art business center, garage parking and 24 hour security. Emerald Grande is nestled inside HarborWalk Village where activities and entertainment waits to please each and every member of your family-dive in and make memories that will last a lifetime. Here you can find waterfront shopping, water sports, boat, pontoon and ski rentals, world class fishing, aqua adventures, dolphin cruises, clubs and nightlife, weekly fireworks, seasonal festivals, live entertainment, magic shows, and an array of restaurants to satisfy all tastes. ... more less
- Reservation Options:
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- Also Known As:
- Emerald Grande Harbor Walk Village Hotel Destin