I was sorry to hear about some of the bad reviews for this resort, but they seem to revolve around the "management" issues. This is our second visit to this resort. We rented from a private owner and it was wonderful. One of the best condo's we've ever stayed in. High quality linens, beach chairs and umbrellas for our use, even golf clubs. The security guards appear to take their job very seriously, which is not always a good thing. Really......alright already with the armband thing. I told the guy, "come on, you've seen me here four days in a row. I left the band upstairs." Nope, he didn't budge and I ended up sitting outside the gates for while before I finally gave in and went and got it. The pool is fabulous (once you get in with your armband and highly "guarded" gate code). The food is great from the Cabana Club. But I too saw some very unhappy people waiting around the front office, confirmations in hand, on the phone trying to reach the office staff to get into their rentals. So...hint hint. Rent from an owner, there are plenty of websites to get you in touch with one.
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- Ariel Dunes Hotel Destin