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“No Response from Owner Regarding Damage Deposit”
Review of Mainsail Resort

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Mainsail Resort
Ranked #29 of 55 Specialty Lodging in Destin
Reviewed August 20, 2012

I rented the unit 314 through the homeowner for the very first time. I usually use Bookit with no problems. The unit was nicely decorated but a little outdated. The location was great with great access to shopping and beach. I paid the rental and damage deposit as directed by the owner. Received the instructions online about the code to get in etc along with the departure instructions. We followed all the instructions. Cleaned the condo, even washed all the towels except what we used that morning. We piled up all the linens on the bed as instructed. Put the dishes in the dishwasher and started it as instructed. This is the second week and I have sent three emails to the owner to know what the status was on the damage deposit with no response to any of my emails. Text her and she said that she will get to to the email but still no response. At this point, eventhough we did whatever we were required, we don't know if we will ever get our damage deposit back. It is very frustrating especially when we treated the property as we do ours. Luckily we took all the pictures prior to departure in case the matter goes to the court since Florida does have some laws for damage deposits. Lesson learned not to rent this property even though the location is great.

Room Tip: Be sure to discuss about your damage deposit refund prior renting from homeowners. You may have hard...
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  • Stayed: August 2012, traveled with family
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4  Thank vsha64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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49 - 55 of 61 reviews

Reviewed August 5, 2012

My family and I really enjoyed our first trip to Mainsail in Destin, FL. We were able to find a condo through VRBO. The owners were great to work with. They provided a cart and beach chairs. The unit had everything we needed. Washer and dryer, plenty of laundry detergent and detergent for the dishwasher. The pool and hot tub were beautiful and the grounds were very clean. We will look to stay at Mainsail on our next visit to Destin.

  • Stayed: July 2012, traveled with family
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3  Thank Fdangulo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 11, 2011

We came to Desin for the seafood festival. I found a 5th floor condo on the second floor on VRBO very reasonably priced. The location was excellent. The traffic was not bad, it was quiet and had very good security, and was across from the outlet mall. The employees were friendly and helpful. Our unit was "beachy" and well decorated. It did have a few issues such as the iron being broken and the master bathtub having some type of thick stuff coated on the bottom that looked like paint. I don't think it was paint, although it left white marks on my swimsuit when it fell off the side. The lock was also broken on the balcony door. These were just minor irritations because we did have a wonderful time. The beach was wide, well kept, and the water was beautiful. I am not sure I would stay here again unless I rented a wrap around balcony. The balcony was placed where you had a good view of the ocean, but also the neighbor's balconies across from you. There is also a rather long walk to your car as all of the close parking was reserved for the owners.

Room Tip: Pay extra and get a wrap around balcony!
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  • Stayed: October 2011, traveled as a couple
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5  Thank summer53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2011

We stayed in 231. Loved the location, view, and wraparound balcony. The unit had all the dishes pots and pans, as well as a washer and dryer. We enjoyed our stay so very much. Mainsail has a beautiful pool and tennis courts and shuffleboard-though we could not find the shuffleboard equipment to play. The location was right on the beach and the rental comes with an brella and two chairs. We had the most beautiful view from the balcony. I highly recommend unit 231.

  • Stayed: August 2011
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3  Thank Jadwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 7, 2011

We stayed in a gulf front unit, 1181, and it was wonderful, yet again. We had 3 children and 5 adults and there was plenty of room for all of us. We have stayed at Mainsail for 2 years and both have been more then expected. The staff is wonderful and the property is beautiful.

Room Tip: 8th floor units give best views of sky and Gulf
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  • Stayed: May 2010, traveled with family
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7  Thank jenhaney47620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2010

Been coming for years. Mainsail is an older building but it has been kept up quite well. The pool improvements in the front and back are complete. Mainsail owns a wide stretch of beach and public access is difficult resulting in an uncrowded beach experience compared to the other resort options. Your experience with individual owners and room furnishing will vary so request pictures. I have stayed in 252 a few times and the owners are great, the view is great, and the unit is nicely furnished.

  • Stayed: September 2010, traveled with friends
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3  Thank thunderpaste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 28, 2010

Stayed in unit 1184 and it was wonderful! Could not have asked for more or better. Going back the first week of May and staying in a Gulf Front view condo! Can't wait

Stayed: April 2009, traveled with family
Thank jenhaney47620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mainsail Resort

Address: 114 Mainsail Dr, Destin, FL 32550-4952
Location: United States > Florida > Florida Panhandle > Destin
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #29 of 55 Specialty Lodging in Destin
Hotel Class:3 star — Mainsail Resort 3*
Number of rooms: 6
Reservation Options:
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Also Known As:
Resortquest Mainsail Hotel Destin

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