I rented the unit 314 through the homeowner for the very first time. I usually use Bookit with no problems. The unit was nicely decorated but a little outdated. The location was great with great access to shopping and beach. I paid the rental and damage deposit as directed by the owner. Received the instructions online about the code to get in etc along with the departure instructions. We followed all the instructions. Cleaned the condo, even washed all the towels except what we used that morning. We piled up all the linens on the bed as instructed. Put the dishes in the dishwasher and started it as instructed. This is the second week and I have sent three emails to the owner to know what the status was on the damage deposit with no response to any of my emails. Text her and she said that she will get to to the email but still no response. At this point, eventhough we did whatever we were required, we don't know if we will ever get our damage deposit back. It is very frustrating especially when we treated the property as we do ours. Luckily we took all the pictures prior to departure in case the matter goes to the court since Florida does have some laws for damage deposits. Lesson learned not to rent this property even though the location is great.
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- Also Known As:
- Resortquest Mainsail Hotel Destin