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Hampton Inn & Suites Destin-Sandestin
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Reviews (500)
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All reviewsstrip mallfront deskdunkin donutsacross the streetbreakfast areasilver sandscomplimentary breakfastwould stay here againmiramar beachone night staypleasant stayclean roomspublic beach accesscleaning staffshopping and restaurantseach morninga great place to stay
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457 - 462 of 500 reviews
Reviewed March 22, 2012

The cookies at the front counter were good. Room was very nice and clean. The internet is still slow. The staff was very friendly. The fitness room was out of order but they gave a pass for nearby place. The waffles were terrible. Needs new batter. Pool needs to be heated. Hot tub would be good too. Needs High defintion for TV.

  • Stayed: March 2012, traveled with family
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Thank jeff1234556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krsmith81, General Manager at Hampton Inn & Suites Destin-Sandestin, responded to this reviewResponded June 11, 2012

Thank you for your feedback! We appreciate your insight with the waffles and the TV reception. Our entire staff will work to ensure that your next visit is even better!

All the best,
Keith Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 12, 2012

We got a good deal to stay at the Hampton Inn. While it is a bit hard to find the first time, as it is behind a strip mall, the hotel was very welcoming from the moment we pulled in. Daphne, the clerk who checked us in, was very accommodating. We needed to go to the post office the next day, and not only did she give us directions, but within 10 minutes called our room to give us the exact address and the telephone number to call the next morning. What great service! The breakfast was better than most places' free breakfast, and the rooms were always clean and comfortable.

  • Stayed: March 2012, traveled with friends
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2  Thank Wear2GoNow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krsmith81, General Manager at Hampton Inn & Suites Destin-Sandestin, responded to this reviewResponded June 11, 2012

We appreciate you and your response! It is our pleasure to assist you!

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Reviewed February 15, 2012

From check-in to check out, our stay could not have been nicer. We were greeted  warmly and room was large and extremely comfortable. The lobby was undergoing restoration so the breakfast area was relocated temporarily in what looked like it would be the fitness area. The staff went out of their way to be accommodating. They helped our friends with a reservation on the spot. We asked to borrow a corkscrew. They could not find theirs so went out to buy one and deliver it to our room for our use. We have found that Hampton Inns have a pretty consistent service, decor, and room comfort.  Our stay at the Hampton Inn Destin -Sandestin surpassed our expectations

  • Stayed: February 2012, traveled with friends
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1  Thank Darbymo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krsmith81, General Manager at Hampton Inn & Suites Destin-Sandestin, responded to this reviewResponded June 11, 2012

Thank you! As we say at the Hampton Inn & Suites, we love having you here!!

We look forward to your next visit,
Keith Smith
General Manager

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Reviewed December 19, 2011

This is a standard issue Hampton. Clean comfortable rooms, good breakfast area. Lot's of parking. Solid wi-fi internet. You get the idea. The only 'issue' I has was the people who checked us in (Sunday night). They seemed bored, tired and apathetic. I certainly was made to feel more like a bother than a guest. While I could overlook that, it was the help (or lack thereof) when I phoned and asked for directions. She basically didn't know how to direct me to her hotel. I was stuck with a rental without a GPS. Apparently if you don't have a GPS, you can't get there. I asked for landmarks, etc, nothing to help guide me. Her only reference point was to look for the IHOP. Now, if I don't know where the Hampton is, what made her think I would know where the IHOP was? Don't they train these people?

  • Stayed: December 2011, traveled on business
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6  Thank Kegan36604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
krsmith81, General Manager at Hampton Inn & Suites Destin-Sandestin, responded to this reviewResponded December 20, 2011

Good afternoon Keegan36604,

Feedback from our guests is a key ingredient in our success. Your information shows that while we may offer a standard Hampton Inn & Suites stay, we have not risen above and created that renewing element. If we simply offer the basics (a clean room, solid internet services, and a hot breakfast) but fail to create an experience that exceeds your expectations, we have not achieved our goal.

As you have pointed out, the staff has the ability to take a "ho-hum" trip and infuse a local and invigorating element to your stay. It is my responsibility as the General Manager to inspire the staff to deliver enthusiastic, consistent service. By using your review in addition to our training process, we will work to improve.

We appreciate your time and your business. It is our hope that when you do travel to Destin again, your next review will showcase our growth and our dedication to service.

Happy holidays,
Keith Smith
General Manager

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Reviewed November 8, 2011

My wife, mother-in-law and myself travelled to Florida to attend my sons graduation from a school on Eglin Air Force Base. Being from Hawaii, we were pretty tired when we arrived in Florida and called the Hampton Inn & suites to see if we could get an early check in. It wasn't a problem. We were greeted with very friendly employees every time we stepped in the door. Our room was perfect and the breakfast was awesome! Their operation was "TOP NOTCH" We would recommend the Hampton Inn & suites in Destin-sandestin to everyone! Mahalo for all your Hospitality! Aloha!

Room Tip: For a few bucks more, go for a suite
  • Stayed: November 2011, traveled with family
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5  Thank mastapo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Keith S, General Manager at Hampton Inn & Suites Destin-Sandestin, responded to this reviewResponded December 1, 2011

Hello from Destin!

Thank you so much for the kind words regarding the staff and the operations team! We truly appreciated assisting you during your stay. We also appreciate the candies (they were devoured by the staff by the end of the next day!). We are all looking forward to your next stay at the Hampton Inn & Suites Destin/Sandestin.

Safe journeys,
Keith Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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