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“Terrible Service, great food”

Ruth's Chris Steak House
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Ranked #48 of 303 Restaurants in Destin
Certificate of Excellence
Price range: $50 - $75
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Romantic, Families with children, Business meetings, Special occasions, Large groups
Dining options: Drinks, Late Night, Dinner, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Cross street: Restaurant Row
Description: Ruth's Chris Steak House in Destin, FL is located at 15000 Emerald Coast Pkwy. in the Silver Shells Resort & Spa. Silver Shells property is west of Henderson Beach State Park across from the Palms of Destin Resort on the south side of Hwy. 98.
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Terrible Service, great food”
Reviewed August 23, 2013 via mobile

Of all the restaurants we experienced in Destin, this one had the worst service. I have enjoyed many fantastic meals at Ruth's Chris around the country, and the food at this location was excellent as always, but the service was out of character by far. Three of six drinks were wrong, the wine I ordered was forgotten, and when it was finally served we had finished our meals. We never saw our waiter after placing the order until after the meal. It was a quiet Sunday night, and it appeared that there were plenty of wait staff. There did not seem to be any manager on duty, and if there was, we never saw it. There are other excellent restaurants in Destin where your experience will be much more pleasant.

Visited August 2013
Helpful?
Thank Bill S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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264 reviews from our community

Visitor rating
    164
    42
    35
    14
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
Mechanicsburg, Pennsylvania
Level Contributor
9 reviews
4 restaurant reviews
“Daughters wedding dinner”
Reviewed August 16, 2013

I found out my daughter was getting married while on vacation in Destin. This was their 2nd wedding so they wanted it just a small, intimate wedding on the beach with the kids. I found out they had reservations at Ruth's Chris after the wedding so I wanted to do something special for them. I arranged for a wedding cake to be made and delivered to the restaurant and spoke with Sharee quite a few times making sure it would be set up along with some non alcoholic champagne so that they all could do a toast, including the kids. Sharee was so kind to set them up in the wine room, which is absolutely gorgeous. The kids were so thrilled when they saw the setup and responded with "Oh my gosh how awesome this room is and the setup." They were so thankful to everyone there and how they were greeted and the service they had. I really appreciate what all was done to make this a special dinner for my daughter and son in law and grandkids.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank luvamustang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level Contributor
135 reviews
74 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Beautiful decor delicious food”
Reviewed August 3, 2013 via mobile

My husband and I took our daughter and her husband to this restaurant. We were impressed by the capaciousness of the restaurant, the decor and comfortable seating. We were put off however when we were told we had to either use the complimentary valet parking or park pretty far from the restaurant and walk. It wasn't too far a walk but there were a lot of empty spaces reserved for the valet parking. The staff was professional and friendly. The food just as we expected as we had dined and other locations. Everything is ala carte and expensive but high quality and prepared to perfection.

Visited August 2013
Helpful?
Thank travelismypassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chattanooga, Tennessee
Level Contributor
36 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
““great steak and service"”
Reviewed July 22, 2013

We have been to RC steak house from New York, Atlanta, Hawaii, and in between. They have all been very good. This new one in Destin, FL ranks up there with the others. Took my mom, she said she didn't think she had ever had a steak this good

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
Level Contributor
78 reviews
53 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Happy Hour in the sophisticated East Bar”
Reviewed July 16, 2013

Great prices on the bar menu at more than 50% off regular prices if you dine in any of the 3 bars from 5-6:30. Our party had the tenderloin skewers which were perfect, Escargot which got raves and licking of the bowl to get every last drop, and Ahi Tuna which was drowned in an overly salty sauce. The atmosphere was lovely and the furnishings make you want to stay. The best part: at 6:30 the live entertainment came, one very talented lady in the Courtyard (our favorite area) singing some nice Sinatra, Billie Holiday, and the like. The other live music was in the main bar with a mean saxophone. A very enjoyable evening overall, and we will be back.
Watch out if you do go at happy hour,though: not all the beers or wines are at the discounted price, we discovered too late.

Visited July 2013
Helpful?
Thank DestinMarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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