We stayed in Room #205.The Dryer did not work in the room we stayed in. It took 30 hours from the time we contacted them about the dryer for them to resolve it. They resolved are problem by giving us a key to another room #101. When we started washing in room 101 we found out the washer was broken in that room not to mention the stench that was in room 101 was so awful you had to hold your breath while you were in there. So we ended up washing in room #205 on the second floor and carrying close down to the first floor to dry. Standing in water while you take a shower is not a shower. The drains in both showers would retain water for awhile. The carpeting in #205 was marked with stains and looked 20 years old even though this building had been built in 2001. One of the elevators smelled like someone had urinated in it. Management is supposed to give me a %10 discount off my total bill. It has been 24 hours since I checked out and I have not seen it credited back to me. I called management today and they acted as though I was wasting their time. They said it would be taken care of. I am staying somewhere else for sure next time.
- Official Description (provided by the hotel):
- Pelican Beach Resort and Conference Center and the Terrace at Pelican Beach are located in the heart of Destin. Pelican Beach Resort includes 340 gulf-front and gulf-view condominium units, 19 floor high-rise with 1 and 2 bedroom units. The Terrace includes 95 units lakefront views with 2 and 3 bedroom condominium units.Guests at either property can use the facilities at both, which include 3 large pools, one kiddie pool, two hot tubs, two fitness centers, two saunas, tennis, and an arcade/game room. ... more less
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- Also Known As:
- Resorts Of Pelican Beach Hotel Destin
- Pelican Beach Resort Destin