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“Clean, nice front desk man” 4 of 5 bubbles
Review of Holiday Inn Express Destin E - Commons Mall Area

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Holiday Inn Express Destin E - Commons Mall Area
Ranked #16 of 39 Hotels in Destin
anchorage
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Clean, nice front desk man”
4 of 5 bubbles Reviewed April 23, 2012

Nice and clean. Very quiet, decent suites with living room area. Outback Steakhouse next door.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank akborn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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187 reviews from our community

Traveler rating
    74
    83
    15
    8
    7
See reviews for
73
63
5
17
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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English first
Destrehan, Louisiana
Level Contributor
146 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 bubbles Reviewed April 15, 2012

The Holiday Inn Express in Destin is nice for short stays. It makes no attempt at luxury, but achieves great success at comfort.

You get a clean, comfortable room with either one exceedingly comfortable king or two queen beds, and a sofa-sleeper. The free breakfast includes enough variety and choices that even if you don't care for *everything* on it, you will find several things to enjoy. I say the hotel is fine for "short" stays because the public hallways, lobby, and pool are all just a little on the small side. Your room also includes a microwave and coffee maker, a desk, a stuffed chair, and a coffee table in front of the sofa sleeper. There is a dresser and two nightstands in the king room, and the lighting is adequate. There is a full bath with shower (see Tip #1 at bottom), and wireless internet access is free (see Tip #2 at bottom).

As far as location, it is a very pleasant two block walk to the public access to a world-class beach. Adjacent to the property are shopping centers and dining choices galore, and just across the highway is the mega-outdoor Destin Commons mall. Still, it is a quiet area because it faces the *back* of the two adjacent malls. Noise within the hotel is not a problem either, although I was oddly a bit self-conscious as I pushed the loudly-squeaking luggage cart down the hallway when I arrived late at night; one gentleman opened his door to see what the noise was and I apologized, embarassed.

The front desk, breakfast room staff, and housekeeping are all as courteous and professional as you can possibly imagine - really, they are consistently more so than at most hotels, and commendably so!

The bottom line is that if you are planning on a short stay (4-5 days or less) and your planned activities include spending time at the beach, shopping and dining in Destin, then this is a fine choice.

TIP #1 - To run the shower, you have to pull down on the bathtub spout. It took us a few disbelieving minutes to figure this out; it is by no means intuitive.
TIP #2 - The password for the wireless network expires at mid-day on Fridays, so don't waste your time after that trying to connect with the old password; call the front desk for an update.

  • Stayed April 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank StCharlesLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hockessin, Delaware
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed April 11, 2012

We stayed for 2 nights at this hotel--last minute stopover on a trip home. The hotel was clean and comfortable. The breakfast was great--plenty of food and choices. The best part was the service. Every staff member was friendly and helpful. Some of the nicest staff I've ever encountered at any hotel. The location was great--a short walk to the most beautiful beach anywhere. The area is quiet--on the edge of residential properties and close to shopping, too. Would definitely stay there again.

  • Stayed April 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kathleen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 of 5 bubbles Reviewed April 7, 2012

No customer service; dirty; out of towels; did not have correct room; staff not concerned; rate different from what quoted; offered no compensation for not having correct room or no towels; would NOT recommend and will NEVER stay again

  • Stayed April 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Rhondadeca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Destin E - Commons Mall Area, responded to this review, May 11, 2012
Dear Rhondadeca,

Thank you for your review regarding your recent stay at Holiday Inn Express Destin (Mid Bay Bridge). It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain additional details about your experience.

Thanks,
Brenda J.
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
toronto
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed April 4, 2012

Friendly staff, decent breakfast, comfortable bed.
Pool was cooler and small but a nice place to take a swim. But the beach about a four minute walk is great. White sand and beautiful gulf water.
Therefore the location of this hotel is great. Near shopping and restaurants as well.
Drove through Fort Walton and much preferred the newer development that is Destin.
Flew in to Pensacola about 1.5 hours drive.
We got a good rate through Hotwire and was therefore satisfied.
Had I paid full price of 159 I would have been disappointed.
The rooms were clean but things such as the hallways, shower curtains, and little things like this are showing wear.
For the right price, this hotel near the beach, serves for a great starting point.

Stayed March 2012, traveled with family
Helpful?
Thank trip12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frankfurt, Germany
Level Contributor
508 reviews
167 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

The reasons are
- it is just one block away from this dream beach
- It is in a rather quiet area
- Large rooms (called "suites")
- Rates are very moderate
- The value you get for the money is very good.

I've looked at some of the criticism in the reviews. Well, if you get a hotel room in an expensive tourist area close to the beach for about 120$ you must lower your standards. There are a few things where obviously money was saved: Just one elevator, a tiny breakfast room, no gym, and not everything is perfectly maintained. On the other hand: all the staff we met were happy and friendly people and they really cared. We had a technical problem and they got it fixed the other day. The breakfast attendant was very friendly and helpful.
Bottom line: Great place to stay if you can live with those flaws.

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, Minnesota
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed March 27, 2012

The hotel is a 2 1/2 block walk to public beach access. Very convent to shopping, groceries and restaurants nearby. The room had a refrigerator and microwave which was great for leftovers. The day go started right with free on site breakfast.

The only down side was with housekeeping service. We found that we had to hang the "Please change the linens" sign to get the housekeeping folks to enter our room, give fresh towls and dump the trash.

  • Stayed March 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Slag77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Destin E - Commons Mall Area

Property: Holiday Inn Express Destin E - Commons Mall Area
Address: 108 Hutchinson St, Destin, FL 32541-3561
Phone Number:
Location: United States > Florida > Florida Panhandle > Destin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Destin
#10 Romantic Hotel in Destin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Destin E - Commons Mall Area 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites Commons Mall Area has been newly renovated in 2013 and is located near the Destin Commons Shopping Center and the sugar white beaches. This Destin hotel offers all the comforts of home as well as the convenience of location. Just a short walk or drive to the beaches, Destin Commons Shopping, Silver Sands Factory Outlet Stores, deep sea fishing, and Destin Golf. Other nearby attractions include: The Track, Big Kahuna s, and Henderson State Park Beach. Whether recharging by the outdoor pool or at the beach the Holiday Inn Express Hotel & Suites Mid-Bay Bridge is the Destin hotel that will exceed all of your expectations. Each of our rooms and suites are equipped with coffeemakers, irons & ironing boards, hair dryers, and 27' televisions with cable, CNN, ESPN, and HBO. All rooms also contain microwaves and refrigerators.This Destin hotel offers the fast paced traveler a productive haven for work with all the essentials including free wireless Internet hot spot in lobby and high-speed Internet access in all 74 guestrooms; or guests may try our new hot breakfast in the morning. ... more   less 
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Also Known As:
Holiday Inn Express Destin (Mid Bay Bridge) Hotel Destin
Holiday Inn Destin
Destin Holiday Inn

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