This hotel has an excellent location on the beach and some of its rooms are very well decorated and quite roomy. We have stayed there twice and really the hassle is not worth it. We arrived at 2:15 PM and unlike other hotels we have stayed at -both deluxe and budget- we had a hassle for the second year over getting a room. We paid for a beach view but the first room we were assigned had no view -giant palm leaves covered the patio. Returning to the lobbyto ask for a room change, we were told we could stay in that room or sit in the lobby for nearly two hours because no other beach view room in thw whole hotel was cleaned. However, magically after 4PM, all would suddenly be ready. We were also told there were no Hilton honors floors which we found to be untrue.We are Hilton Gold. When we found the floors on our own and pointed that out, they shrugged.This is the same run around others have reported. We have never been treated like this at other places. It would finally agreed that we could sit in the first room for an hour and a half and then return for another room. We were also told that there would be no parking charge since the parking gates weren't working. Well, they charged us anyway.
They do have an indoor pool which was nice since the weather made it impossible to go out to the beach. The waitstaff in the cafe where we ate breakfast were pleasant and efficient. Unfortunately, the way were treated at check-in (and it was attitude as well as what they said), left us with a bad feeling about our stay. It seemed they did not want us there.
- Official Description (provided by the hotel):
- Hilton Sandestin Beach Golf Resort & Spa offers guests beachfront paradise with six restaurants, three bars, three pools, two whirlpools, four championship golf courses and Serenity by the Sea Spa. ... more less
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- Also Known As:
- Hilton Sandestin Beach, Golf Hotel Destin
- Hilton Sandestin Beach, Golf Resort And Spa
- Hilton Hotel Destin
- Hilton Destin
- Hilton Sandestin Beach Resort
- Sandestin Resort Hilton
- Hilton Sandestin Beach Golf Resort & Spa
- Destin Hilton