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All reviewsevening receptionacross the streetsurf hutmiramar beachcooked to order breakfastprivate accesshappy houroutlet mallfree breakfastexcellent stayvery nice hotelfamily vacationspring breakjimatriumreceptionshousekeeping
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1,467 - 1,472 of 1,669 reviews
Reviewed November 2, 2012

Mixed feelings about this hotel. Stayed here in October and wouldn't return until they had some room renovations.

The good:
Great location just across the street from the beach across a boadwalk and down some stairs. At the beach you can rent umbrella, chairs and other beach equipment. Was not at all crowded while we were there. Beautiful sand and clear water as standard in this area of Florida. Hotel will check out towels at the front desk to take to the beach.
Hose out front to wash off sand before entering hotel.
I found the staff very pleasant and accommodating except for the older gentleman giving drinks at the managers reception in the evening.
Exterior of the hotel looks very nice, parking free and plentiful.
Free full breakfast and free drinks in the evening as with all Embassy Suites
Big beach store across the street if you need any extra supplies.
Near the outlets and other places for food, shopping etc.

The Bad:
Rooms need to be upgraded. Carpet and tile old and stained, mold in shower, needed to call on two of our days to get the pull out bed made. Room had unpleasant odor.
Evening reception lines very long, took at least 10 minutes each time we wanted a drink. Older gentleman serving drinks in the evening was grumpy unless you gave him a tip, then he actually acknowledged you with a pleasant, "thank you" only to get grumpy again for the next guest. Younger guy our last day was much nicer.
One night at the evening reception they served generic type Lay's potato chips with salsa. Odd...
Guy making omlettes did it too quick, each day they were runny.
Hotel recommended Busters for a meal and it was awful. Not sure why they would send us here.

As I stated, my experience was mixed. I will return to the area, but won't return to this hotel or recommend it until some upgrades are made.

Room Tip: High floor facing the beach probably has the best view.
  • Stayed: October 2012, traveled with family
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1  Thank be32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 19, 2012

The room smelled like pipe smoke and they could not change us to another room. The carpet was absolutely discusting. You could feel the crusty spots under your bare feet. (YUCK) Housekeeping did not come each day until late afternoon, right when we wanted to come back from the beach and get cleaned up for the evenings events. I asked several questions of the front desk during the five days we were there and was amazed at the responses I received. I travel regularly with my career and this has got to be the most clueless set of front desk staff I have ever encountered. I have never stayed at a place where the staff was so clueless about the area, the hours of their own resturant, etc. There gift shop lacks anything of value. Don't forget anything.

  • Stayed: October 2012, traveled with family
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Thank Love2Live2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tayla W, Front Office Manager at Embassy Suites by Hilton Destin - Miramar Beach, responded to this reviewResponded October 2, 2015

I am so sorry to see you did not have a great stay. We will take your comments under consideration as we continually look for ways to improve our guests satisfaction.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 11, 2012

Have visited this same hotel on a couple of occasions and both times we had a wonderful experience. First, the staff is very friendly and helpful! From the front desk to housekeeping! Great work! The location is ideal- just walk across to the beach- next to stores and shops. The breakfast is great- well stocked and tasty! (can not beat it!) The evening managers reception is also a big plus. I would have rated a full 5 star if it wasn't for this problem. (Both times we've come they only had one lone bartender serving everyone!) long lines and felt so bad for the guy since he obviously couldn't handle that many people all at once. Stayed several nights and he never had back up... couldn't figure that out? Room was nice- be warned though- all rooms have that typical FLORIDA musk- kind of semi-mold smell. You are right on the beach- people bring in wet clothes etc. its just going to be there... otherwise clean and beds were comfortable. Recommend this Embassy to families and couples. If a couple just ask to be separated from larger rooms with doubles and you should have a quieter experience. (this is an older, but well maintained hotel) Hope you have a great stay!

Room Tip: Front rooms near elevators are a little louder than others.
  • Stayed: September 2012, traveled as a couple
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Thank ShellsWellsTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 5, 2012

The hotel was nice and a short walk across the street from the beach. The only issue that we had was a very rude desk clerk on checking in and checking out. She was someone that should not be working with the public. Everyone else at the hotel was very nice and accommodating. The room service food was excellent and the prices were great.

  • Stayed: September 2012, traveled with friends
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Thank LenMalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2012

I recently stayed at the Embassy Suites in Destin, FL.

The rooms were the same as all Embassy Suites. The property was dates and showed its age.

The staff was Awesome. The guys working the afternoon shift were excellent, they called me by my name every time I passed through the lobby. They were able to answer all my questions and made me feel welcome. If more hotels had employees like the guys working the afternoon shift check in would be Great.

The breakfast was the same every day, omelets, pancakes, bacon, sausage, potatoes scrambled eggs etc.. the food was good but did not vary.

The managers reception was Great the drinks were great the line moved fast.

The beach is just across the street.

  • Stayed: September 2012, traveled on business
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Thank LawrenceM2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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