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“Not impressed”

S.E.A. Chase Watersports
Certificate of Excellence
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Attraction details
Owner description: S.E.A. Chase Watersports is Destin's premiere place to come for all your water sport needs. We specialize in FUN insuring your trip is a memorable one. Pontoon boat rentals, Stand-up Paddle boards and kayaks. We'll throw in a FREE kayak or stand up paddle board with a full or half day pontoon rental!
Reviewed July 19, 2013

When I called for the reservation, I was told that they had a cooler I can use, but when we got there they had no cooler. They are priced higher than any of the other places I called. They gave us the oldest boat they had. The radio did not work. The ads promised a kayak or yolo, but we were not given one. They are a small shack on the docks, so they are not well equipped. I highly recommend using a larger company that is more organized.

6  Thank Peter-Allan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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324 - 328 of 337 reviews

Reviewed July 10, 2013

Rented from S.E.A. Chase yesterday (July 9,2013), awesome people to rent from. We also got to take along a free paddle bored along with out pontoon boat. They have some newer and older pontoons. Very friendly and helpful people. Will rent from them again.

2  Thank Kandee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2012

My wife and i have rented pontoon boats in Destin for many years.We came across SEA Chase this year and decided to give them a try because they also give you a Kayak. Sherri was so pleasant to deal with that we ended up renting another boat from her 2 days later.Since the busy season was winding down and she had a extra Kayak she let us take 2 for the afternoon. We will definately be renting from them from now on.

Jim

2  Thank pamela D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin5440, Owner at S.E.A. Chase Watersports, responded to this reviewResponded September 19, 2012

Thank you so much. Ya'll are a delightful couple and I enjoyed meeting you. Glad you enjoyed your rental and same deal with the kayaks next year :))

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 21, 2012

Because Tripshock made a mistake and posted "winter rates" which we paid the owner took it out on us. She treated us terrible from the moment we handed her our voucher stating "You get the old boat cus I have people who paid full price who get the new ones." The old boat would have been fine if it worked. Myself and my family of 6, includuing 4 children...the youngest being 4 were shuffled onto a delapitated boat, given no instruction, no maps, and aside from PFD's which were floating in algea infested water there was no safety equipment. 1 hour after leaving the dock the engine stalled and we waited an hour for them to rescue us. The second boat was worse...moldy seats, broken equipment, and the engine cover repeatedly fell off which my 4 year old almot fell into. We finally got to cruise for a few hours, stopped in a bayou to swim and cut the engine. After running out of sunscreen, water and food and having some tired kids we were going to head back in about 3 pm...but the engine was dead! We called the owner of the business again...no answer. WE DID NOT GET PICKED UP FOR 4 HOURS! 4 hours with no bathroom and a toddler, no sunscreen, no food, and no water. 4 HOURS PEOPLE! Why???? Because the owner accused us of sabatoging her boats. My children were sunburnt so bad one of them had blisters the next day. It was dark when they finally picked us up and towed us back at 8:30 pm. We lost at least half of our days rental floating and abandoned. We asked the owner for half a day's refund, she refused. We requested the same from Tripshock...their answer "The boat left the dock...no refunds if the boat leaves the dock." Beware of this company as they will book you and forget about you. Beware also of S.E.A. Chase Watersports in Destin, the owner, a woman in her mid 50's, does not care about you, your family, or your safety, its all about making money. How dare Tripshock and S.E.A. Chase water sports leave a family with four small children abandoned for 4 hours! I will never book through Tripshock again!

19  Thank debsteremt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 5, 2012

Boat worked, but it was old and run down. The staff was friendly and quick to help. Overall a good experience, but, for the money, they need to invest in fixing up at least 1 of their boats.

4  Thank xxx062
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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