Worst restaurant experience we’ve had in decades. We three ladies were in for lunch at 1pm. We were seated, ordered, and our server (Brooke W., table 71) disappeared. After waiting for almost an hour for our food, we flagged a busboy down and asked if he could inquire as to the whereabouts of our server and our food. He asked her name, we said she didn’t give it, and he rolled his eyes while walking away. Shortly after, someone came over and said, “your food is coming, we’re backed up, this is the rush hour. (By now, it’s 2pm and no one’s in the restaurant except a few folks ordering drinks. Almost every table was empty). The food arrived and the portions were very small, which was a good thing since it was inedible. The fish on the fish tacos was very nearly cremated. The shrimp in a, “white wine and garlic” sauce was swimming in oil and not safe for an artery anywhere. We asked for a manager, (another eye roll from the server), and complained over this dish, pointing out the Exxon oil spill on the plate. The manager snatched the plate from in front of our friend, spinning away from the table toward the kitchen and snapping, “I’ll get it off your bill!” No offer of a replacement entree or apology. We left without eating. It’s too bad about 790. Beautiful setting and view. Everything is there to do things up really right. Except the waitstaff, kitchen staff, customer service, and work ethic. The only thing I can think is that every employee with which we interacted today fell out of the top of the tallest attitude tree, hit every branch on the way down, fell into a puddle of attitude and was run over by the attitude bus before they could climb out. In conclusion, I’d say that perhaps food service isn’t one of the spiritual gifts in the folks, “working” at 790. If you’re thinking of trying them, save yourself the heartache. There are many terrific restaurants with terrific staff in this area and they’d all appreciate your patronage.
