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Great time!

Had a great time!!!! Very accommodating staff! Lots of fun floats and games. Bring your own cooler... read more

Reviewed August 21, 2024
snwboarding
,
Brighton, United States
Good time on the taxi

Booked this trip for the family. I guess it’s a slow time of year so it was just us 4 who showed... read more

Reviewed August 10, 2024
Jacob M
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Reviewed November 30, 2020

We had a group that went out on 11/27 and Captain D and Buddy were a hit! The trip was great and they all had a wonderful time. 2 of us had to stay behind but next time we will go and enjoy as well! Highly reccomend this service!

Date of experience: November 2020
2  Thank kelizabethl2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 5, 2020

I booked at cruise with Crab Island Water Taxi on 9/25 online. I got a call from Michael James shortly after booking stating that CIWT was closed due to damage from Hurricane Laura, and would not be conducting any cruises that weekend. He promised me a full refund right away. It is now 11/5/20 and I still haven't seen a refund. I have talked with both Michael and Cheryl who have both promised to refund the money.
Short story, I paid for a cruise, wasn't able to take it and my money hasn't been refunded. Do business with this place at your own risk.

Date of experience: September 2020
5  Thank KermitB_11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Crabislandwatertaxi, Owner at Crab Island Water Taxi, responded to this reviewResponded November 30, 2020

Hello Kermit. My name is Michael James owner of Crab Island Water Taxi. I am sorry that there has been any confusion with your refund. With having any hurricane there is a lot of chaos and with that comes damages to our property. It surely does take a few days to get things back to normal. If we talked about a refund and it has slipped by me, I am sorry.

I absolutely want to refund you. I do not want your money for non service. Please provide me your booking number so I can handle this directly with you. Also feel free to email me any information to contact you. I want to handle this right away.

Again I am truly sorry for any inconveniences you experienced.

Email - crabislandwatertaxi@gmail.com
Phone - 850.317.8600

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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Reviewed October 28, 2020

A few days before we paid $600+ on our private pontoon with a Captain, had a great time that day and decided to do it again, but wanted to save some money. Compared to the private pontoon and Crab Island Water Taxi our experience we're the same, except it saved us $400+. We'll do it again each time we come to Destin

Date of experience: October 2020
2  Thank D8494MPjonathans
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 24, 2020

Spent a great day on the pontoon with 2 of the greatest hosts one could ever hope for. We had a group of 16 (8 adults and 8 kids) so we had the whole pontoon, which fit us all very comfortably. Upon arrival we were graciously greeted by Brandon (Big B) and Dory, who led us upon a wonderful day of cruising, docking at a secluded beach, snorkeling, playing beach football, hanging out at Crab Island, eating and drinking.

The boat was fully stocked with plenty of snacks and non-alcoholic drinks, and we were welcome to bring whatever alcoholic drinks we pleased as well.

Big B and Dory told us many great stories of the area, fishing tales, and made sure the kids learned about certain sea-life.

Everybody had a great time and I cannot recommend them enough for their customer service (they made sure everyone was always happy, and provided suggestions on what to do).

At the end, they took us for an extra 30-45 minutes on a guided dolphin cruise.

Great day all around!

Date of experience: October 2020
3  Thank F4378XEandrewb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 21, 2020 via mobile

was the best day of the trip and worked well with lots of kids too. I highly recommend these guys. got to hang at the beach and on the island

Date of experience: October 2020
1  Thank nickpj2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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