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“A Very Unplesant Experience”

Le Clos de L'ecureuil
Certificate of Excellence
Restaurant details
Reviewed August 21, 2016

Our visit to this restaurant was a very unpleasant experience. We booked a table for five people two days previously over the phone with the lady who appeared to be the restaurant owner. I can only speak very basic French and this would have been very obvious to the lady owner during the phone conversation. On arriving at the restaurant we received a very frosty reception. With our family of two adults and three children (ages 13, 9 & 7) we were given a stern lecture by the lady for not advising her at the time of booking that three children were included in our group. She indicated in a very unwelcoming and aggressive manner that she would have placed us in another location within the restaurant and she brought us anyway to our table at the pretty terrace at the rear of the restaurant. The lady then indicated that this occurrence wasn’t the end of the world. However the evening was well and truly ruined for us at this point. After examining the menu for five minutes and while still recovering from the initial reception by the lady owner it became clear to us that we were not welcome. We then decided to leave the premises. On leaving we made an attempt to approach the lady owner at the front of the restaurant to explain our decision as best we could. She was speaking to another person at this point. However we were not even afforded the opportunity to speak. When she saw us approaching her in the reception area she shouted “Allez, allez, allez” at us and then a moment later she demanded that we come back as we were leaving the building. We couldn’t leave the place quick enough. The restaurant setting was very pretty and the menu appeared to be a tasty one. However it was a pity that didn’t get to experience the cuisine. Thankfully this has been the only hostile experience that we have had of the hospitality industry in the south of France in our four visits to the Camargue region.

Date of visit: August 2016
    • Service
Thank evenstephen68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed 3 weeks ago
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Date of visit: March 2019
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Reviewed March 18, 2019 via mobile
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Date of visit: March 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2018 via mobile
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Date of visit: November 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 24, 2018 via mobile
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Date of visit: July 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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