The lobby and public spaces of this hotel are beautiful. The pool area is also beautiful and the staff at the pool area were very helpful. The guest room (King Suite) really needs to be renovated and updated. The bathroom was dirty and slats of wood were missing from the closet door. But worst of all, on the first night, my husband found a COCKROACH in our bathroom. When I complained to the manager, his poor attitude only added insult to injury. He offered to move us to a SMALLER room with a Double bed. When I did not accept this offer and suggested a credit for the fact that I did not sleep 5 minutes while I was in this room, the manager rudely refused. Other rooms were available but I would be required to pay an upcharge to move. This left us with a very negative impression of the management at this hotel.
- Official Description (provided by the hotel):
- Dogs are welcome. Maximum 2 dogs per room (30 pounds max) with per pet fee of USD 75 rooms and USD 200 Villas. ... more less
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- Also Known As:
- Delray Beach Marriott Hotel Delray Beach
- Marriott Delray Beach