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Delray Beach Marriott
Ranked #5 of 15 Hotels in Delray Beach
Certificate of Excellence
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
“Not so great”
Reviewed December 19, 2011

Stayed at the Marriott for 3 nights in early December while visting friends in the Delray Beach area. The hotel is perfectly located within walking distance to the beach and the many shopping areas Delray has. The problem was with the many malfunctions we experienced. First, the wi-fi in our room did not work. When I called the front desk, they trasnferred me to their "IT specialist" who did diligently try to fix the connection problems, but after spending 30 minutes on the phone with him, no solution. He thought it might be my laptop, but the next morning, I went to the lobby and was able to access the hotel network with no problem. The desk staffer told me they frequently had problems with the routers on the guest floors and she would make sure it was reset immediately. I also, told her that there was no heat in the room and the water pressure was very low in both the sink and shower. She was extremely professional and cordial, but suffice to say, none of these problems were ever fixed during our 3 days at the hotel. On the last day, one of the woman at the front desk offered to move us to another room, but by then it was too late. If they hadn't apologized so profusely and promised me each time that the problems would be fixed immediately, I would have asked for another room the first time.

Our entire floor suffered from an air pressure problem. In the corridiors it sounded like a wind tunnel, the problem being air was rushing out from under the room doors, making a howling sound. We had to place a towel at the base of our door inside the room to keep down the noise. Bizarre! No one at the hotel seemed to have an answer for this. One bellman offered it might be due to the fact it was windy outside. Nice try! Like wind on the ocean is a rare event.

We requested an ocean front room with a balcony and got one, but it was directly over the front entrance and the balcony was barely big enough for two (small) people to sit turned sideways to the ocean. Not worth the price for an ocean front.

In general, the staff at the Marriott were all very friendly and attentive, even if their maintenance people did nothing they promised. For $100 a night, this would be an acceptable place with decent beds, friendly staff and nice lobby. For almost $200/night (plus a parking charge), it fails the test. Some fellow friends stayed down the street at the Residence Inn and this was just as good a hotel for much less $. I think next time in town we will try the new Seagate Hotel across the street.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
2 Thank BlessUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
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Traveler tips help you choose the right room.   Room tips (298)
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English first
Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 19, 2011

We could not have been more disappointed. The hotel was filthy. The rooms smelled like bug spray. Dead bugs in the elevator, run down and tired. You could not pay me to stay at that place.

Room Tip: Run from this place.
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  • Stayed December 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Synoodleman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, NY
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed December 13, 2011

Combination business\leisure trip. Choose this hotel based on location and walking distance to beach, shopping, food etc. Wasn't quite sure about it until we walked into the Lobby. Once I saw how beautiful the holiday decorations looked and our room, I was certain we were going to like it. Took advantage of a massage at the Nspa and it was worth every penny! Tara did my massage and she was very knowledgeable and gave me fantastic ideas to help alleviate dome of the muscle tightness at home. Friday 12/9 the Marriott had a holiday fun party free to guest- we got to decorate gingerbread cookies, listen to Christmas songs, eat fresh deserts, chocolates, popcorn. The most fun however was the "snow machine". It was a bubble machine that made tiny bubbles look like snowflakes. Don't miss this place!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
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Helpful?
Thank Kikibellla1210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 28, 2011

We stayed here over Thanksgiving weekend with our 2 boys and could not have been more comfortable at this hotel. The service was excellent, the room was spacious and clean and we lucked out with a beautiful view of the ocean and pool. Unfortunately we did not spend as much time at the pool as we would have liked to because we were here visiting my parents so much of our time was at their home. However, the pool was great for the time we did use it. The pool was a perfect size with a nice hot tub area. The staff at the pool was very accommodating--there was never a wait for towels and they even set them up for you on your desired chairs and. I would highly recommend this hotel to families and even to those traveling without kids. The location can't be beat...across the street from a beautiful beach and just a walk down the street brings you to the town which is bustling with restaurants, shops, mini-golf and a great playground on the intercoastal. We will be sure to stay here again next year over Thanksgiving.

  • Stayed November 2011, traveled with family
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Helpful?
1 Thank steph1523
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, Ohio
Level Contributor
3 reviews
3 hotel reviews
Reviewed November 21, 2011

I attended a training conference in Delray Beach Florida from November 13-15-2011 Accomodations were made at the Marriot there. The decor and style of the Hotel was nice. The front desk personnel was professional and friendly. The hotel provided FREE WIFI on a daily basis which was good. My laptop & Iphone 4 accessed with no issues. The food that was served at the hotel was in good taste. At breakfast the scrambled eggs could have been cooked a little longer. My room was clean and comfy but the light switch when I arrived entering the room was non operational. I had to fumble in the dark around to press the nearist light switch on the hall wall. The bathroom I though was a little small. The door seem very close to the commode. There was a balacany with 2 chairs very narrow . The weather was in the 80's with a nice breeze. The BEACH was right accross from the hotel which was nice and convenient. On the 14th accomodations were made at a resturant called 32 on E. Atlantic Ave 5 blocks from the hotel at which the group walked to. The food was EXCELLENT. The waiters were very attentive with us all considering the group size. It has two levels and we were on the top floor that was reserved for the group. Atlantic Ave has all types of outdoor dining, clothing shops etc. I would staty there again for the convenience of the beach and dining.

  • Stayed November 2011, traveled on business
    • Value
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Helpful?
Thank Jill A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Level Contributor
65 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed November 21, 2011

A few years back we stayed at this beachfront hotel and loved it. This time the quality has slipped and will not return. The Spa which we loved the last time had holes inthe outdoor furniture and is not the luxury spa as it once was. The location is excellent.

  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sarah E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boca Raton, Florida
Level Contributor
74 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed November 18, 2011

The Marriotte in Delray Beach is a classy property. Right on Atlantic Avenue with all of its shops and fine restaurantsl, yet across the street from the beach, the location is perfect. The hotel is everything that you would expect from the Marriott. Rooms are clean and comfortable and quiet. Beds are very comfortable. Breakfast is an excellent buffet and the service is great. Only negative is the concierge floor. The offerrings are meagre and the service is lacking so don't waste your money for that upgrade. Otherwise, you couldn't ask for more.

Room Tip: No harm asking for an upgrade. We did and had a lovely suite with a terrace.
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  • Stayed November 2011, traveled as a couple
    • Value
    • Location
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Helpful?
Thank JoelNili
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Delray Beach Marriott

Property: Delray Beach Marriott
Address: 10 North Ocean Boulevard, Delray Beach, FL 33483-7011
Phone Number:
Location: United States > Florida > Delray Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Delray Beach
#4 Family Hotel in Delray Beach
#6 Romantic Hotel in Delray Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Delray Beach Marriott 3.5*
Number of rooms: 277
Official Description (provided by the hotel):
Dogs are welcomed. Maximum 2 dogs per room (30 pounds max) with per pet fee of USD 75 rooms and USD 200 Villas. Contact hotel for more details and confirmation. ... more   less 
Reservation Options:
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Also Known As:
Delray Beach Marriott Hotel Delray Beach
Marriott Delray Beach

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