I've been coming to Cranes a couple times a year since right after they opened. In the beginning and for many years it was simply SUPERB in every detail, the service was Fantastic. Over the last 3 years and then the stay we just finished have seen the maintenance slipping, the furniture at the pool used to resort perfection, now the cushions are wet and dirty, clearly they leave them out in the rain, in past summers they would always store them away if it rained or at the end of each day so they were fresh and dry, the patio is covered in sand, the pool was dirty, (sand on bottom) they used to have lots of fresh scrumptious beach towels on a shelf at the pool, no more, it used to be a gated closed resort, no more, they open the Tiki bar to the public on occasion and it's noisy. You used to be able to sit by the pool with your glass of wine or cocktail (plastic of course at the pool) now they have a no alcohol or coolers policy. The pet policy used to be so friendly, even let the dogs swim in the pool. The grounds were meticulous and a true tropical paradise, now the plantings suffer from neglect, there are weeds everywhere, the lovely wood furniture has been mostly replaced with cheap Aluminum stuff from Lowe's or Home Depot. Our room this visit had a shower head that didn't function well, dead electrical outlets, many switches and dimmers not functioning, horrible wireless internet, we now bring our own hotspot. All the while the prices have remained high, Cranes used to be a smooth running resort with a very talented staff, excellent grounds keepers. We've never minded paying for an outstanding experience, after this last visit now I will re think before I return to Cranes.
- Official Description (provided by the hotel):
- Offering an incredible Key West-like experience just one block away from the Atlantic Ocean, Crane's Beach House Boutique Hotel & Luxury Villas is a fun and festive hotel with 28 distinctive and luxurious guest suites all nestled within a lush tropical setting. This creates a tranquil environment even though the hotel is just steps away from the shops and restaurants along Delray Beach's hot and happening Atlantic Avenue. The poolside Tiki Bar is stocked with an array of tropical drinks, signature sangria, wines, and both domestic and imported beer, from 5 - 9pm on Thursdays, Fridays, and Saturdays. Crane's Beach House Hotel is please to provide it's guests with a smoke-free environment. ... more less
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- Also Known As:
- Crane`s Beachhouse Hotel And Tiki Bar
- Cranes Beach Hotel
- Cranes Beach Delray