At check-in they informed me there would be a $19/night valet parking fee and $30/night resort fee even though the terms of my reservation on GetARoom.com clearly indicated: "Rates include Resort Fee and Daily overnight parking. Wi-fi is available at an additional fee." When I inquired about it at check-in, I had to speak to a manager and she finally said that indeed these fees were pre-paid. When I got home from my trip, they had charged me the $19/night parking fee anyway. I had to call and speak to the accounting department and get them to consult with the front desk manager before they would waive the fees.
OTHER THAN THAT: Everything was awesome. Our room was beautiful, had a wonderful patio area, gorgeous bathroom, amazingly comfortable beds, fresh flowers in the room. We never made it to the beach club but we heard great things about it as well.
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- Also Known As:
- The Seagate Hotel Delray Beach
- The Seagate Hotel And Spa