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“OK place to stay”

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Best Western Crossroads Inn
Certificate of Excellence
GreenLeadersGold level
Ham Lake, Minnesota
Level 4 Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“OK place to stay”
Reviewed April 4, 2014

Room was clean but when you went outside your door to the main hallway, it reeked of cigarette smoke. Free breakfast in the restaurant was very good. Our door that went to the parking lot was a little warped and the pool is not heated. Overall a good place to stay for an overnight.

Room Tip: Get a room that is near to the lobby as it is right off the freeway.
See more room tips
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gorgar86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, April 9, 2014
Thank you for your comments they help us to deal with problems and then fix them
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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340 reviews from our community

Traveler rating
    120
    119
    56
    22
    23
See reviews for
134
90
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 24, 2014

The staff was friendly and professional looking. The breakfast was good and the room amenities were as expected. Accounting Dept. has a tendency to charge credit card twice and not notify guest. A courtesy call to the guest would definitely help because we received notification by bank that we had been charged and credited back for the incorrect charge.

  • Stayed March 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank 370elizabethf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, April 9, 2014
We are sorry that your card was looked as if it was charged twice... there is an authorization put on card at checkin and card is charged at check out the authorization falls off within 72 hrs.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 21, 2014

Clean and Nice people. Stayed here a few times and loved it. Food was excellent and rooms were clean and cozy. Very happy with this establishment! The breakfast was hot and cooked excellently. Room was clean and made you feel like you were in the comforts of home. Liked that you could reach the restaurant without having to go outside.

  • Stayed March 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Janet S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, April 9, 2014
Thank you for the nice comments .. We love hearing that our guest feel at home here
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 5 Contributor
73 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 12, 2014

Being a frequent traveler for business, I stay at Best Westerns on a weekly basis. This was my first time staying here. The pleasant staff, clean and quiet room made my stay enjoyable. The area has a choice of dining options just down the road. I look forward to staying here again when in the area on business.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank pokerplayer46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, March 15, 2014
Thank you for your response, The staff here at BW Crossroads strive to make each and
every one of our guest stay the very best that it can be.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PHOENIX
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 7, 2014

This older, but well maintained and updated property is a sanctuary in the FL panhandle. The rooms feature exterior and interior doors which makes it easy to unload the car, and convenient to walk down to the restaurant/bar. Although it is located next to I-10, there is no freeway noise due in large part to the dual windows (not just dual pane, but dual windows--think permanent storm windows). The restaurant is better than OK, but definitely worth not having to get back in the car after all day traveling. The complementary breakfast has limited options, but you can order off the menu for an extra cost if you don't care for eggs and grits, or biscuits and gravy. The downside to waiter served breakfast is slower experience than a self serve.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank JOHN K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, March 15, 2014
Thank you for your response, Here at the Crossroads we like for our guest's to feel at home
and around friends.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Garner, North Carolina
Level 6 Contributor
135 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed March 4, 2014

While the building is clearly relatively old it is not shabby. The bed was comfy. The TV was a relatively new flat screen. The carpet wasn't old. The bathrooms looked like they had been recently updated. On the whole it was a pretty good bargin. I like the immenities as well. It was nice that the hotel had a restaurant and the food wasn't bad at all.

If you are crusing through the Florida panhandle and need a clean, safe, comfortable place to stay I recommend this propertly highly.

  • Stayed February 2014, traveled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank parrib1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, March 15, 2014
Thank you, Our housekeeping staff and our restaurant staff are great, all working together
for you, our guest.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level 3 Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 3, 2014

We were surprised to find such a nice place to rest overnight on our recent trip. Lots of trees surround the property so it is pretty. Staff were very good in all areas. Breakfast was served at the table, which was unusual for this type of place.

  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank KayinNewOrleans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
voncile c, Front Office Manager at Best Western Crossroads Inn, responded to this review, March 15, 2014
Thank you for your response. Here at BW Crossroads we are like a team all working
together for our guest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Crossroads Inn

Property: Best Western Crossroads Inn
Address: 2343 US Highway, 331 S, DeFuniak Springs, FL 32435
Phone Number:
Location: United States > Florida > Florida Panhandle > DeFuniak Springs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in DeFuniak Springs
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Crossroads Inn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Best Western Crossroads Hotel Defuniak Springs
Best Western Defuniak Springs
Defuniak Springs Best Western

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