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“If it wasn't on the beach it would be a $65 hotel...”

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Embassy Suites by Hilton Deerfield Beach - Resort & Spa
Ranked #4 of 18 Hotels in Deerfield Beach
SW Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“If it wasn't on the beach it would be a $65 hotel...”
Reviewed October 13, 2009

We selected the Embassy Suites located in Deerfield Beach on the recommendation of friends. We were looking for a place to crash and recover from a week in Disney. We were disappointed in the hotel... not the location. This place is directly across a small quiet street from the beach. The location is perfect. Go through a gate at the pool and it's only 20 paces to the Atlantic. The sun rises right in front of the hotel and it is beautiful. But that is available to anyone. It's a public beach. It's the hotel we were disappointed with. The bar and dining area have very minimal ambiance. The free breakfast is ok. Omlett station, hot and cold cereal, fruit, bagels, pancakes, etc. Typical noisy, all self served cafeteria environment .

Internet in your room cost $10 a night or you can use their business center which is a sad affair. Four slow PC's (one didn't work during the two days we were there) and printers that were hit and miss. This hotel cost a minimum of $335 for two nights. I don't think free internet in the rooms is asking too much. $10 a day to park wether you park the car or they do (the valets were the most helpful employees I encountered).

The rooms is a suite with two bathrooms and two 40" flatscreen TV's. The suite isn't much bigger than any other large hotel room except they divide it into two rooms with a wall. The two bathrooms are a nice feature except the first night we were there the toilet in the master bath stopped working. I reported it in the morning but it still wasn't fixed when we got back to the room that evening. I complained again and the clerk offered to send someone right up... at 10:30 PM. I declined the offer due to the late hour and no one came the next day either. At the same time the toilet stopped working, the TV in the "living room" stopped working. Same deal... reported it and 12 hours later no one had come to fix it. $335 for two nights? No mini-bar? Yes, the pool is nice and the hotel is clean but I was not happy with the service or the attentiveness of the management. They didn't understand the meaning of customer service. When we checked out the desk clerk asked how we liked our stay. I said "disappointing". The reponse was how sorry they were to hear about our disappointment. Never asked what the problem was, who I spoke to about it, when I had reported it... nothing.

If I had to describe this hotel I would say it's a $65 per night hotel in a real nice location. I'm not being mean, that's the way I see it. Oh, and they have wedding receptions there... right off the lobby. I came to get away from the crowds. I'll look elsewhere next time.

  • Stayed October 2009, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Luvndgulf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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St. Louis
1 review
Reviewed October 13, 2009

We have visited this hotel for the last two years - our children are now ages 4, 2, and 4 mos and this hotel is just perfect. The suite-style set-up allows our kids to rest early and stay in their normal routine; the complimentary breakfast is just fantastic and again great for a young family. My children love the pool and the easy access to the ocean; we as adults love that we can have a full morning/early afternoon of outdoor fun and just walk upstairs to put the kiddos down for nap.

  • Stayed April 2009, traveled with family
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Helpful?
Thank emymaddie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kentucky
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 12, 2009

My boyfriend and I stayed at the Embassy for three nights as a little beach getaway during the week. It was wonderful! We had a two room suite that had two full baths which allowed both of us to get ready at the same time. The room was nicely furnished with two flat screen TV's and a bed that was so comfortable! Our balcony had a pool and ocean view that was really nice. The hotel had a fantastic free breakfast until 10am that included made to order omelets, bacon, pancakes, french toast, sausage, biscuits and gravy, fresh fruit, bagels, etc, etc, etc. We would get stuffed on breakfast and then hang out on the beach all day and not even have to worry about lunch. The evening Manager's reception was very nice as well. It offered free drinks and light appetizers (chips and salsa, etc) that was a nice start to the evening before dinner. There was a very pretty walkway that took us about 3/4 mile stroll along side the beach to the shops/restaurants in Boca Raton. The beach was directly across from the resort and was very clean and quiet. Beach chairs/umbrella were $10 each to rent for the day which was a little pricey especially since it was run by the hotel and didn't give a price break to the hotel guests. The business center was nice but not enough computers, however I didn't have any problem accessing either my work email or Facebook. All in all it was a very nice stay and we look forward to going back.

  • Stayed October 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BGgirl381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parkland, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 10, 2009

I live in the area so I'm familiar w/the area and the Embassy is perfectly located and is a great getaway. It offers a great breakfast buffet (not continental...full buffet) and has a free happy hour every night that is also kid friendly. We'll sit outside and the kids will get virgin drinks and they have little snacks plus a small menu. Full restaurant also on property. The beach is right across the street and the pool area is great. Walking distance to other restaurants. Rooms are nice and large.

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank south_florida_nicole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 8, 2009

The beach was directly across the street from the hotel, and the beach was very clean.

We loved the nightly complimentary cocktails as well as the complimentary made-to-order omelettes each morning. The breakfast spread was quite large with lots of different choices.

Our room was HUGE. It was a 2 room suite with 2 flat screens and 2 full bathrooms! Very spacious!

We ate dinner there once, and the food was very good.

The staff was extremely helpful. The business center was nice as well (except that certain websites like Facebook were blocked).

They charge $20 a night for parking, which we didn't like.

We were there for our anniversary, and we would definitely stay here again.

  • Stayed September 2009, traveled as a couple
    • Value
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    • Service
Helpful?
Thank akidd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minnetonka, MN
1 review
Reviewed October 8, 2009

I work for a hotel company so I tend to be quite opinionated when it comes to hotels. We needed a last minute place to stay somewhere within a half hour or so of Fort Lauderdale. Since there were three of us I really wanted somewhere with a two-room suite. I stumbled on this hotel and it was wonderful. The room was huge - not only two rooms but two full bathrooms as well. Everything was very clean and the furniture and decorations were very modern and up-to-date. Plus our balconies overlooked the ocean and it was a beautiful view. In addition to the great room, all three of us received complimentary breakfast which included made-to-order omelets, french toast, tons of fruit, juice, etc. It was delicious. Then we headed out to the pool which was gorgeous and very well-kept. The front desk staff was wonderful as was the woman in the gift shop. Congrats to the Embassy Suites of Deerfield Beach on a beautiful hotel and great staff.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kep2628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delray Beach
1 review
Reviewed September 12, 2009

We loved our one night getaway. The king size room with two bathrooms was immaculate. The view from the 5th floor of the surfers was enjoyable. At first our room was not ready and Tom Haynes the Front Office Manager was going to give us another one that was ready. We waited and it was ready in 10 minutes. Tom himself checked the room. The pool is nice but not a huge resort pool but who cares-we were there for the ocean . The drinks in the evening were fine, the breakfast was more than adequate. We have stayed at other Embassy Suites where the breakfast had more fresh fruit but the cantaloupe and oranges were fine. Everyone was friendly and our stay was most enjoyable. We were there off season. I can not say what it would be like on season.
Brenda Rosenthal

Stayed September 2009, traveled as a couple
Helpful?
Thank farrockawaygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Deerfield Beach - Resort & Spa

Property: Embassy Suites by Hilton Deerfield Beach - Resort & Spa
Address: 950 Ocean Dr, Deerfield Beach, FL 33441
Phone Number:
Location: United States > Florida > Broward County > Deerfield Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Deerfield Beach
#4 Business Hotel in Deerfield Beach
#6 Family Hotel in Deerfield Beach
#7 Romantic Hotel in Deerfield Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites by Hilton Deerfield Beach - Resort & Spa 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Welcome to our beachfront resort destination. Embassy Suites Deerfield Beach - Resort & Spa is one of the best Deerfield Beach hotels on Florida's Gold Coast. Our hotel has received a 4-Diamond rating for the past three years. Enjoy two miles of Florida's white sand beaches, accessible from our walkway. This resort near Delray Beach is close to Ft. Lauderdale and Palm Beach. Join us at BT's Oceanfront restaurant for a complimentary cooked-to-order breakfast. Savor a custom omelet with coffee and ocean views. Enjoy a cocktail* and snacks at our complimentary Evening Reception. The kids will enjoy our tropical heated pool or wading in the Atlantic, just steps from the resort in Deerfield Beach. Relax with an aromatherapy bath or massage at our Spa950. The 3,300 sq. Ft. Spa includes a full-service salon. ... more   less 
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Also Known As:
Embassy Suites Deerfield Beach Hotel Deerfield Beach
Deerfield Beach Embassy Suites

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