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“Excellent Staff, below average property facility”

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BEST WESTERN PLUS Deerfield Beach Hotel & Suites
Ranked #6 of 18 Hotels in Deerfield Beach
Los Angeles
Level Contributor
100 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Excellent Staff, below average property facility”
3 of 5 bubbles Reviewed January 19, 2014

Pro: The staff is excellent; everyone is courteous and trying to help; the hot breakfast is good and well above most places. It's an all-suite property with a relatively large bedroom and good sized separate living room. For a family of four doing mind staying in a suite, it's quite good value.

Con:
old property that the carpet is a bit dump and found small ants (not many) in the room. Better not leave any food (or sugary drinks) in the room. The cleaning staff tried to clean them but it's the problem of the facility.

It's quite far from most tourist places. You'd need a car. The nearest fast food place is by the Wal-mart, about 1 mile away. Walkable, but probably don't want to.

Main problem is that they do not have a place in the front desk to store your luggage. We arrived early (11am) and needed to wait for a few hours to check-in (the hotel was full the night before). The wait was fine but we couldn't leave our bags in the hotel as there were space for 3 bags only (literally) and it was used.

The pool and the hot tub are okay.

It's next I-95. So road noise is at least audible in the living room, but not in the bedroom if it's away from the freeway. It didn't bother us but if you are sensitive to noise, better asking for a room away from the freeway (i.e. with living room facing it so the bedroom is behind it).

Room Tip: Better asking for a room away from the freeway (i.e. with living room facing it so the bedroom is be...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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539 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
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English first
Cleveland, Mississippi
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 15, 2014

We stayed at this Hotel for 10 days and had a great experience. The staff was very friendly and helped us a lot. We had 20 minutes to drive 20 minutes to the Coral Springs Aquatic center and 15 minutes to the Ocean. It was for us the perfect location. We will come back for sure next year. I recommend this Hotel to any sports team.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 333DeltaC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deerfield Beach, Florida
Level Contributor
56 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed January 10, 2014

I have stayed here many times and there are far better hotels in the area for the same price or cheaper that are cleaner. The couches and carpets are all stained and the majority of the rooms smell like mildew. The last time I stayed here my laptop went missing, Unfortunatley they have bad management and Jermaine is unprofessional and talks to you like your an Idiot. OVERPRICED !! FIND ANOTHER OPTION !!

Room Tip: Dont Pick a room here find another.
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  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Issiah O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Deerfield Beach hotels

Aarhus, Denmark
Level Contributor
151 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed January 8, 2014

Check inn was at 3.00pm - room was available at 3.45 pm. The staff attitude: not interested! We got a drink voucher for 1 free drink if we paid for the first. Bad service!! Room was very used, dust and dirt in every corner. Bed carped was dirty and used. Thew interstate 95 made noise also in my room away from the street. Bed ok. Bathroom used but clean. Towels thin and used. Asked for a late check out, because of late flight departure. Answer: "ask in the morning"! I asked the night staff: "You can stay until 1.30pm latest". At 9am the phone woke me up, and the clerk told me that the housekeeping has decided that a late check out not was possible to more the 12.noon!!! So what is then a late check out? I complained to the manager at check out, he understood and gave me the room for half price. That was also the maximum what it was ok for. The clerk in the morning - Max - was friendly and helpfull, not his failurs. We don´t come again.

Room Tip: Don´t take a room if it´s to the interstate side if you have to stay there.
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  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Soccerwatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spokane Valley, Washington
Level Contributor
98 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
1 of 5 bubbles Reviewed January 8, 2014

We stayed at this hotel over Christmas break the night before our cruise. It was disgusting upon check in. We called company we booked room through to get moved to another property, but due to the holiday and cruise ships in port nothing was available. We tried calling around and searching online ourselves, so short of staying in the car (which we considered) we stayed at what I would call a dump. Sofa bed sheets were dirty with hair on them, we went to front desk to get clean ones. Asked for a pillow and blanket for the sofa bed and they told us they simply did not have it. So inadequate bedding for 5th guest in room which we paid for the 5th guest. There were mites in the bathroom on the floor near shower corner. There were ants somewhere in the room because I had one crawling on me. It was so disgusting and dirty that we did not want to touch anything in the room, it was that bad. I would never recommend this place to anyone and shame on Best Western because we have stayed at BW's often and this is by far the worst hotel ever. GROSS.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Corinna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kerry, United Kingdom
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 bubbles Reviewed January 8, 2014

Rooms and hotel itself were filthy. Staff unhelpful and will promise things they will not deliver. Manager appeared to be in hiding as we asked for one several times and were put off and lied to. 3 days asking for a toilet roll. Never any pool towels available or even towels in the room until late. Staff will promise to bring them to you -they won't. Stayed here 1 week, now that we are home I don't know why we didn't just check out.
This hotel looks reasonably cheap- there is a reason for this. It is awful. I heard many other guests complaining while we were there. Avoid.

Room Tip: Do not stay here.
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Boodoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DeLand, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 28, 2013

Jessica, the breakfast attendant was amazing. The place was packed and she responded to every customer with grace and friendliness. Her work was systematic and organized. She kept the breakfast bar consistently stocked. Also, I have never seen anyone work with such speed while at the same time keeping up such a positive attitude. She is the definition of good customer service.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Rodney S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Deerfield Beach Hotel & Suites

Property: BEST WESTERN PLUS Deerfield Beach Hotel & Suites
Address: 1050 E Newport Center Dr, Deerfield Beach, FL 33442-7723
Phone Number:
Location: United States > Florida > Broward County > Deerfield Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 18 Hotels in Deerfield Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Deerfield Beach Hotel & Suites 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Best Western Deerfield Beach Hotel Deerfield Beach
Best Western Deerfield Beach Hotel And Suites
Deerfield Beach Best Western

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