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“Exceeded my expectations”

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Extended Stay America - Fort Lauderdale - Deerfield Beach
Ranked #15 of 18 Hotels in Deerfield Beach
Boyne City, Michigan
Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Exceeded my expectations”
Reviewed November 24, 2012

I spend 2 days at the beginning of the week and returned for 2 more towards the end of the week. This hotel is in a very convenient location right next to I-95. It surprised me you couldn't hear any traffic at all in the rooms. The area felt safe.

The rooms looked like they were recently renovated. Bedding was crisp and clean. Everything else in the room was very clean as well. Internet connection was good and you have the option to get faster than basic speeds for a small fee. It's very convenient to have a small kitchen if you want to make coffee or meals yourself.

The staff was very friendly and helpful with check-in, check-out and calling a taxi for me. There is coffee and tea, fresh fruit and muffins in the morning. Not a breakfast area but I didn't expect that anyways. My only suggestion would be to have coffee available after 9:00am as well. Next door is a Cracker Barrel restaurant.

All in all a very pleasant stay and better than the usual 2-star motel experience. I'll definitely return if I am in the area again.

  • Stayed November 2012, traveled solo
    • Value
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Helpful?
4 Thank Frank W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, December 1, 2012
"It was very kind of you to take the time to publish such a positive review of your stay. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. Our company motto is ""Excellence Every Day, Every Way,"" and my promise to you is that we will continue to operate according to this practice; after all, that's how Extended Stay Hotels(sm) got to be the largest extended stay lodging brand in North America.

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."
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134 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
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English first
Scottsdale, Arizona
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 23, 2012

We were referred to this hotel by a hospice in North Broward Hospital as we were visiting a family member and this was nearby. We were not prepared for how minimalistic the services are. No computer room with guest access. No maid service unless you are staying over 1 week. Not even any shampoo in the bathroom! And so on. The bedspreads and covers were stained and the actual bed linen was so crumples on both of our double beds, we weren't completely confident they were even changed fresh for our arrival. The remote's batteries were dead (and we got the front desk to give us new batteries.) The toilet was broken but my very handy husband was able to fix the flushing mechanism. The front of the alarm clock showed one time while the number illuminating onto the ceiling showed another. The truly only good thing about the hotel was its proximity to Cracker Barrel.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
3 Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, December 1, 2012
"Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am.

I am eager to respond to your concerns regarding our hotel amenities. It is our mission to provide a clean, comfortable room at a great rate for business and leisure travelers. To that end, we don't put items like shampoo bottles, shower caps, or face lotions within a room prior to a guest's arrival. That's because although these things are perceived as being ""free"" at other hotels, you still end up paying for them in your nightly rate. However, given our commitment to your satisfaction, we do have a limited supply of complimentary sundries available upon request at the front desk. Doing business this way allows us to continue to offer great rooms at exceptional rates. I am truly sorry that we were unable to communicate our offering effectively to you before you arrived.

Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada."
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Travelers are raving about these Deerfield Beach hotels

Sanibel Island, Florida
Level 6 Contributor
136 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed October 31, 2012

We were visiting friends in the area and could not find an upscale hotel online that would put us within a 2 mile radius of their condo. After reading Trip Advisor we decided on Extended Stay. True to the reviews, the room was renovated offering a clean environment. The bed was comfortable, the linens and pillows felt fresh, not tired or musty. The flat screen TV was a good upgrade idea.
This is a basic room. Practical with its full kitchen. Not a place where you would like to take advantage of the facilities and cushy rooms. But, for a good night's sleep at the end of the day, it was more than acceptable. Our only surprise was that we didn't realize room cleaning is only weekly. We stayed 2 nights.

Room Tip: I would ask for the second floor. We stayed on the first which feels like you are situated in the pa...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Vanessa D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, November 4, 2012
Thank you for taking the time to review your recent stay with us. Although some of our competitors offer nightly housekeeping service, we are able to keep our rates lower than them by allowing our guest to add daily housekeeping at a small fee. We are glad that you enjoyed your stay and look forward to seeing you again the next time you are in the Deerfield Beach area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Deerfield Beach, Florida
1 review
Reviewed October 27, 2012

Without Cheryl Summers and the Entire Staff, I Would Not Stay there. They are the BEST. Clean Room Just redone. Nice Nice Nice. In South Florida Only Stay @ Extended Stay America Deerfield Beach. its worth it

  • Stayed October 2012, traveled on business
    • Value
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Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, November 4, 2012
Thank you so much for such a great review about your recent stay with us. We are delighted that you enjoyed your stay and look forward to seeing you again the next time you are in the Deerfield Beach area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Otsego, Minnesota
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 18, 2012

My experience was that it was clean and cheap. This is not the best part of town so after dark there is no where one would want to go nearby. it is fine enough for someone that just needs the utility of an inexpensive stay with minimal to moderate comfort. in the get wha tyoun pay for category I give it high marks, that said at $5X.00 per night for the weekly rate, don't expect a think blanket or pillow-top mattress. Most of the "tenants" are blue collar workers out by 7AM and back in by 4:30 to 5:30PM.

Room Tip: lower floor rooms are all non smoking and most have been recently renovated.
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  • Stayed October 2012, traveled on business
    • Value
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Helpful?
1 Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, November 4, 2012
Thank you for taking the time to write a review regarding your recent stay with us. We will be sure to share your comments with the entire team. We hope to see you again in the future the next time you are in the Deerfield Beach area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Port Saint Lucie, Florida
Level 5 Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed October 10, 2012

We check in a couple of months ago and checked right out immediately. Big brown stain on side of box spring. What a dump. The reservation was not available when we arrived at 6 p.m. even after dropping our bag off earlier. The front desk staff was less than polite. The people in front of us were also having problems.

Room Tip: don't stay here
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  • Stayed July 2012, traveled as a couple
    • Value
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Helpful?
2 Thank sharon l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, November 4, 2012
Thank you for taking the time to write a review about your stay with us. We appreciate feedback like yours and utilize it to improve our overall guest experience. I apologize that your stay was not enjoyable. Since your stay, we have undergone a complete remodel replacing all items in each guest room. Please contact us at your earliest convenience so that we can speak with you further regarding the problems you encountered. We would like the opportunity to make it right so that you will give Extended Stay Hotels another chance to become your "home away from home" in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Parkland, Florida
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 6, 2012

This is the second time that me and my significant other have stayed at an Extended Stay America.We stayed at the one on Cypress Creek and Andrews Avenue about two weeks ago. This property is just as wonderful as the other location we stayed at. My significant other spoke with Kayla the friendly front desk person via phone before arriving to see if there were any rooms available. We arrived at this location the night of 10-5-12 around 9 pm. We were greeted by Kayla the friendly front desk person! We were on the third floor in a room with a queen size bed, kitchenette, LG flat screen tv, and a desk. The bathroom was really nice too. Wood flooring in the bathroom and kitchen area. The bathtub was made out of a nice rough material(not sure what kind). There was a hairdryer which I didn't need this trip, and soaps. Although the shower did take a while to get warm it was wonderful. I think it did make the smoke alarm chirp a few times unless maybe it was a low battery signal. Bed was so comfortable and not to mention the comfortable A/C. My significant other and I slept like a rock:) We will definitely be staying here again real soon! Oh and one more thing: There is a Cracker Barrel right next door:) Convenient location!

  • Stayed October 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank kristenakrist1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eileen R, Manager at Extended Stay America - Fort Lauderdale - Deerfield Beach, responded to this review, October 8, 2012
Thank you for taking the time to write such a great review regarding your stay with us. We are glad that enjoyed your stay here at this location as well. We will share your great comments with our entire team including Kayla. Thank you again for staying with us. We hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Fort Lauderdale - Deerfield Beach

Property: Extended Stay America - Fort Lauderdale - Deerfield Beach
Address: 1200 SW 11th Way, Deerfield Beach, FL 33441-6255
Phone Number:
Location: United States > Florida > Broward County > Deerfield Beach
Amenities:
Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #15 of 18 Hotels in Deerfield Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Fort Lauderdale - Deerfield Beach 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stayamerica Ft Lauderdale-Deerfield Beach Hotel Deerfield Beach
Extended Stay Deerfield Beach
Deerfield Beach Extended Stay

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