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Reviewed September 11, 2015 via mobile

The WiFi was terrible I am writing now on my 4g network very disappointed in that. everything else was great great poolside bartender little bit. The room was awesome very clean and comfortable
Cooooooooooooooooooopooooooooooooooool place

Date of stay: September 2015
Trip type: Traveled with friends
Thank X2839UJgarys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
600plaza, Manager at Plaza Resort & Spa, responded to this reviewResponded September 11, 2015

Dear Gary S,
Thank you for taking the time to write a review regarding your stay with us. I am glad you are enjoying your time at our resort and spending time at the pool. Lil Bit makes some phenomenal drinks, and is always making new friends.

We strive very hard to be the best that we can be, and take our customer service very seriously. We are always concerned when our guests experience any inconvenience. We have an extensive Wi-Fi network at our resort, offering several different routers to connect to, however sometimes your device does not know to switch between those networks to keep you on the fastest one available. Once you log in to our network you can jump between nearly 30+ routers on the property without having to log back in again for 24-hours. If you connected initially in the lobby that router may not be the best option available in your room. Likewise if you connect in your room it will not be the best network down by the pool. If you are having any difficulty we have an IT tech that is always available to provide assistance. Please visit our front desk for any help that you may need. We are always here to assist you!

Thank you again for your kind review and we look forward to see you again on your next visit to Daytona Beach!

Safe Travels, Always!
Kevin Amico
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2015 via mobile

I visited the Plaza for the first time this week and I am very pleased with our choice. The location is excellent, close to stores and the pier , also great beach. Nikko at the front desk was very courteous and friendly and accommodated us on a beautiful room ocean front. The entire staff is very friendly and seem to enjoy their work. The waitress at the breakfast cafe was also very cheerful and attentive. LilBit at the pool makes a wonderful Skinny Magic Cocktail and Dennis made a delicious shrimp appetizer (very large shrimp) . Pool is large and clean and had noodles and boards for the guests to use. Great idea.
I sure look forward to returning and definately staying at the Plaza again. Highly recommend.

Date of stay: September 2015
Trip type: Traveled with family
2  Thank Sightsee145957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
600plaza, Manager at Plaza Resort & Spa, responded to this reviewResponded September 16, 2015

We are extremely happy to know that you had a memorable experience in our Ocean Front room. The views of the water and the sunrises are memories you won’t soon forget. The Plaza staff strive to provide exceptional customer service and personalized attention to our guests; it’s our accommodations, clean and spacious rooms, convenient location of the resort and all the amenities that make your stay wonderful and it sounds like we lived up to the high standards on all these aspects during your stay.

I will share with all my staff especially Niko, Dennis and Lil Bit, your online review which shall encourage them to keep providing stellar service to all our guests. We look forward to welcoming you back again soon.

Safe Travels, Always!
Kevin Amico
Front Office Supervisor

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Reviewed September 9, 2015 via mobile

My fiancé and I toured the property for our wedding. We met with Craig in security, Kellie Cooper in sales, and Alyssa at the front desk. We had a beautiful experience. Everyone was warm and welcoming. This is the venue for us. We are so happy to have found this hotel.

Date of stay: September 2015
Trip type: Traveled as a couple
Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
600plaza, Manager at Plaza Resort & Spa, responded to this reviewResponded September 11, 2015

Dear Jessica G,
Congratulations on your upcoming wedding! I am so pleased to hear you found our resort, and that it is the perfect venue for your big day. One of the pillars of The Plaza is providing friendly, exceptional, and personalized service to all our guests. As a Manager, there is nothing more rewarding than to know that we were able to provide you with such service during your tour of the property. We have an amazing team, Alyssa is always welcoming and Kellie is great at showing what we have to offer to all our new visitors.

I will share with all my staff your online review and we can’t wait to welcome you back again on your special day!

Safe Travels, Always!
Kevin Amico
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2015 via mobile

Stayed at the Plaza four times. Daytona is not my favorite beach in the region, but I do like the Plaza. It's not very fancy, but the spa is very nice. Additionally it's on a no traffic beach (just barely) which is not the norm in Volusia County. Stayed in an oceanfront room this time, which was large and had a great view. Resort fee covers parking, Wi-Fi and waters (and spa discount) so not going to gripe about it especially with what Orbitz charges here. Pool area is decent and pool is large and deep. Good location: easy walk to bustling areas but also comfortably removed. Beach is of course very nice and down a few steps from the pool area. I really have no complaints with the place, and it's very fairly priced.

Date of stay: August 2015
Trip type: Traveled solo
Thank icainsmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
600plaza, Manager at Plaza Resort & Spa, responded to this reviewResponded September 11, 2015

Dear Cain S,
Thank you for your detailed review of our Resort. The Plaza was one of the first on Daytona Beach back before it was even called Daytona. We are a historical resort with rich history dating back to 1888. If you ever have a moment you should google “New York Spy Swap 1957” where Col Abel was traded for a U2 pilot Francis Powers. The Plaza was where he last stayed before getting captured.

Being a historical resort comes with many benefits, one of which was being constructed in the best possible place for views of the ocean; another of which is having the beach behind the resort closed off to driving which allows for you to relax without traffic. Daytona is one of 5 beaches in the world that you can drive on and we do provide a beach access tunnel that takes you to the north of the resort where you can drive for a few miles. If you haven’t done this I highly recommend it.

At the Plaza, we take great pride in providing exceptional customer service and personalized attention to our guests; it’s our accommodations, clean and spacious rooms, convenient location of the resort and all the amenities that make your stay wonderful and it sounds like we lived up to the high standards on all these aspects during your stay.

We thank you for making plans to return and would love to host you on all your future visits to the “World’s Most Famous Beach”

Safe Travels, Always!
Kevin Amico
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 8, 2015

This was year 2 of a 3 year contract with the hotel for hosting our conference. Service has been excellent from those in the front office to those in housekeeping. All are extremely friendly, ensuring your stay is wonderful. Hotel cleanliness was great, banquet services were exceptional, and location is perfect for someone planning a conference. It is obvious that management in this hotel strives for its employees to provide first class service!

Room tip: Ask for an upper level corner room/suite. It provides you with excellent views and ocean breeze from two directions.
Date of stay: September 2015
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kerryb124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
600plaza, Manager at Plaza Resort & Spa, responded to this reviewResponded September 11, 2015

Dear kerryb124,
Thank you for your wonderful and detailed review of our property. The Plaza prides ourselves on providing exceptional customer service and personalized “First Class” attention to all our guests; it’s our accommodations, clean and spacious rooms, convenient location of the resort and all the amenities that make your stay wonderful and it sounds like we lived up to the high standards on all these aspects during your stay.

I will pass along your review to all my staff so they know how well everything went; which shall encourage them to continue to provide stellar service to all our guests. We look forward to welcoming you back again next year!

Safe Travels, Always!
Kevin Amico
Front Office Supervisor

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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