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“Amazingly friendly staff”
Review of Plaza Resort & Spa

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Plaza Resort & Spa
Ranked #12 of 74 Hotels in Daytona Beach
GreenLeadersBronze level
Reviewed July 6, 2014

I have stayed at a few hotels in Daytona Beach and I have to say this was the best by far. From the front desk staff to the housekeeper the service was fantastic! The room was very clean as well as the rest of the hotel. The pool staff offered fresh food and drinks and even had fun games that had everyone at the pool taking part. Wonderful hotel!!!

  • Stayed: June 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Jayne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 7, 2014

Dear Jayne:
Thank you for the excellent review on trip advisor.
The team and I appreciate you taking the time to inform the trip advisor community about your stay at our Plaza Resort and Spa.

Comments you provided regarding your stay Jayne will be shared with our Associates and I am confident they will be as pleased as I am reading your comments.

Have an excellent day Jayne.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,591 - 1,597 of 2,088 reviews

Reviewed July 5, 2014

This hotel has a facade of being a fancy place due to the lobby and valet parking but in all seriousness... It is pretty average elsewhere.

The room was pretty standard. I enjoyed the mini fridge for drinks and left overs.
We had some issues with our room being 'usurped' by a party that booked a whole floor but the hotel made sure to say sorry in multiple ways and made it right in anyway that they could accommodate us.

One major peeve of mine, were the elevators. They were the slowest, most crowded elevators that I have experienced any any hotel anywhere. You need to even take the elevator between the lobby level and the pool level. There could be a staircase and it would have saved a ton of traffic on the lifts and a ton of guests' time.

The coolest part about this hotel was it's pool area and proximity to the beach.
I have stayed at other boardwalk hotels in the area and it as a trek to get to the beach level. Not here. The pool area had a little bar and grill. The drinks were great and the food was rather tasty and fresh. You can see it being prepared which made me feel better and i could see the cleanliness of the place.

The pool area had plenty of seating at tables, beach chairs and even little cabanas after you have have enough of the sun. All of the seating had a great view of the ocean.

I enjoyed my time spent here and would recommend it onward.

  • Stayed: June 2014, traveled with family
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Thank deardementia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 6, 2014

Dear Deardementia:

It was our pleasure to have you as our guests.

We appreciate your trip advisor review, and your loyalty in infroming us that you will recommend and also stay at our resort in the future. Please share with family and friends your excellent experience and invite them to personally experience our Plaza Resort and Spa.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

My husband and I recently stayed at this hotel and had a wonderful experience. Our only regret was that we were not staying longer! The room was large and very clean. The staff was very friendly and helpful. The hotel is next to shopping and attractions and has only a short walk down to the pier. The beach in front of the hotel is very large. The pool area was very nice with games and also a fire pit to sit around in the evening. We really loved everything about The Plaza and we will definitely go back there again.

Room Tip: We were on the seventh floor and had a view of the ocean and the lights of the city at night.
See more room tips
  • Stayed: June 2014, traveled as a couple
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1  Thank Nancy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 6, 2014

Good Morning Nancy:

We appreciate you taking the time to review our resort on trip advisor, and for your excellent comments regarding your stay.
My staff and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

Thank you for your business Nancy.

Have an excellent day.

David Simmons
Director of Rooms

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2014

We have been to Daytona Beach every year for the last 11 years. We have been to the Plaza the last three years. The first two years was questionable at best as far as the service. But the rooms were nice, and the location is great to be able to walk to most things so we kept coming. This year was excellent. The staff was very friendly. Housekeeping even made little animals with the towels. Erinn, at the front desk even put a welcome card under our door after the first night. Sometimes it's just the small things. They also had plenty of games set up which they hadn't in years past. We had free breakfast every morning and a few free drink vouchers. They are going in the right direction.

  • Stayed: June 2014, traveled as a couple
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Thank michelle a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 8, 2014

Dear Michelle:

We appreciate your excellent review of our resort on trip advisor.

The team and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

Thank you, and I hope you will choose to stay with us again soon at the Plaza Resort & Spa .

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

We booked on the internet which turned out to have a glitch that let us book a studio for a special price and on check in found out that there were none available. We arrived after a grueling 24 hr drive for a funeral. Having found that the room we had selected was not available just blew the top off of everything. We were 2 brothers and 2 sisters traveling together and needed the studio room. After explaining to the manager along with our email confirmation we had to settle for a regular room.

The next morning at 9:30 am we received a call that the room was available. The hotel then sent a bellman to help us move our belongings. The studio is a corner room with 2 balconies and 4 chairs. The room had 2 queen beds and a sofa that gave the guys their own beds. After the funeral we found that management sent fruit cheese and crackers.

The pool is beautiful, only steps away from the ocean. Basketball and lawn games are available. Towels are provided at the pool. Valet parking was included as well as self park. There is a snack bar at the pool. I hop resturant across the street. There was a movie at the pool one evening.

The only problem, the elevators. 3 to service our part of the hotel. Had trouble during check out hours and pool hours to catch one that had room.

This is a nice hotel on Daytona beach.

Room Tip: The studios on the first level have balcony gates right out to the pool and ocean.
See more room tips
  • Stayed: June 2014, traveled with family
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1  Thank grandmacani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 5, 2014

Dear grandmacani:

Thank you for your excellent review of our resort.
We appreciate you sharing your experiences with the trip advisor community.

Please share with your family and friends your excellent experiences at our resort. Our hope that your next stay with be an opportunity to relax and enjoy the excellent amenities our resort provides with your family.

Your business is appreciated.

Have an excellent days.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

This stay was no where near worth the cost, plus they take an additional $50 without telling the customer
Pool was loud and over crowded and the staff was rude.
I will never be back or recommend this horrible hotel!!

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with this hotel
2  Thank Chris P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 7, 2014

Good Evening Chris P:

Thank you for taking the time to review our resort on trip advisor.
Your comments with regards to your stay is appreciated and will be shared with our management team for immediate correction.

Thanks for your business Chris and have an excellent evening.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 3, 2014

Nicely kept up high rise hotel right on the beach. Ocean view rooms are as good as oceanfront, at least the one I am in. So, if you really must stay in Daytona Beach, I'd recommend this hotel.

But why stay in Daytona Beach? The beach itself reminds me of the Jersey Shore. If that's your style ok, but I'm in Florida for a reason!

  • Stayed: June 2014, traveled on business
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Thank Marcia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this reviewResponded July 4, 2014

Good Morning Maria S:

Thank you for the excellent trip advisor review.
We appreciate you informing the trip advisor community, should they visit the Daytona area, our resort would be the hotel of choice.

Your business is appreciated. Please share your excellent experience with Friends and Family and invite them to experience our resort.

Sincerely,
David Simmons
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Resort & Spa

Address: 600 N Atlantic Ave, Daytona Beach, FL 32118-3803
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Daytona Beach
#3 Top resorts Hotel in Daytona Beach
#6 Business Hotel in Daytona Beach
#8 Romantic Hotel in Daytona Beach
#8 Green Hotel in Daytona Beach
#8 On the Beach Hotel in Daytona Beach
#10 Family Hotel in Daytona Beach
Price Range: $105 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
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Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach

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