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“Perfect!”
Review of Plaza Resort & Spa

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Plaza Resort & Spa
Ranked #21 of 103 Hotels in Daytona Beach
GreenLeadersBronze level
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect!”
Reviewed June 2, 2014 via mobile

The Plaza was wonderful from the beginning of my stay to the end! The entire staff was really nice and always attentive. It is a great location walking distance to the boardwalk and Ocean Walk. The room was spacious and updated. Really enjoyed my stay!

Stayed May 2014, traveled as a couple
Helpful?
1 Thank ypray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 5, 2014
Good Evening YPray and thank you for the excellent trip advisor review.
Your comments that your stay was perfect from beginning to end will be shared with our Associates. I am confident our Assocaites will be as pleased reading your comments as I am.

Thank you for your busines and have an excellent evening.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Orlando, Florida
1 review
Reviewed June 2, 2014

Great beach front location - This hotel had awesome customer service - beginning with the reservation (made by phone) to check out. Everyone was super friendly and accommodating. I would definitely stay here again.


  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KathyfromFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 3, 2014
Good KathyfromFL:

Thank you for your excellent trip advisor review.
My staff and I take your comments very seriously and use your feedback to improve as well as recognize our team for the excellent service that they provide.

We appreciate your business KathyfromFL.

Have an excellent day.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spring Hill, Florida
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 31, 2014

We spent the Memorial Day Weekend at the Plaza Resort; 2 adults and 1 teenager. The hotel is easy to get however the parking situation is less than desirable. We do not use valet parking and on the first day there we were able to self park which was great but once you take your car out we were not able to self park & were forced to use valet. Check-in was easy and Terrell was very nice and attentive. We were able to check in early and he was very helpful answering our questions. Our room was an an oceanview (not oceanfront) with a city view as well and was very nice from the very small balcony. The room was clean and nicely decorated. I agree with most of the reviews about the small bathroom. The mini kitchenette was a nice convenience however we did not use the coffee pot as it was filthy inside and out.
The pool was very nice and we were able to get lounges even though it was very crowded. The ocean was amazing and the water was great! We did however notice that several people from the beach were coming into the pool area and using the pool/lounges when they did not have the mandatory wristbands on. Security was lax about this the first day we were there but seemed to step it up on the second day.
Pros: Great location
Great price
Nice room and amenities ($20 resort fee daily)
Nice staff
2 Complimentary drinks (at check-in)
Good snacks at the Pool Bar
Live entertainment at the Pool Bar on the weekend

Cons: Not enough self parking for guests
"Free" internet was very sparse and not usable for most of the stay
Elevators were very slow
No Happy Hour at the Pool Bar (expensive for alcohol)
Hotel Restaurant was pricey
I probably would stay again but there are so many other hotels in the area I may want to try another one.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank cespringhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 1, 2014
Good Morning Cespringhill:

It was our pleasure having you as our guests and appreciate your trip advisor review.

The areas of opportunities you shared with us will be shared with our Management team for correction. Although your indicated your stay was good, we would have prefer a more excellent stay.

Please be assured that your next visit will be excellent.

Thanks for your business and have an excellent day.

David Simmons
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orange City, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 30, 2014

We booked the Plaza hotel for one night and so glad we did. We got there early and still got to check in. We had ocean front and they upgraded us to a ocean front suite. When you check in, you get 2 free drinks and 2 bottle waters. The pool had good music.
The only negative for me was the bartender (should have got his name) at the inside bar. We were there on a sat night and invited 2 couples that live nearby to come meet us for a drink and as the bartender got busier as the night went on, he got more and more rude. I understand he was busy.( no excuse to be rude to us) But if he gets that stressed out then they need to put 2 people behind the bar. Other than that I would recommend this hotel. The rest of the staff was very nice.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jenn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 1, 2014
Dear Jenn:

Thank you for taking the time to review our resort.
Your comments are appreciated.

On behalf of our excellent Assocates, my sincere apologies for the less than excellent experience you encountered. Your comments are being shared with our respective Manger, and I am confident it will be addressed.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed May 30, 2014

The staff of the hotel is second to none. They are extremely caring, patient and dilligent to make sure your event is successful. They offer everything you need from classroom/event space to full-service catering to stellar hotel accommodations.

I have also stayed at this resort personally with my family. Anytime I come to the Daytona Beach area - this is the place to be!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Latoya H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 1, 2014
Dear LaToya:

Thank you very much for the excellent review.
Your comments are being shared with our Associates and I can assure you they will be as pleased reading them, as I am.

We look forward to your next visit LaToya.

Have an excellent day.

David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trenton, Mi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 28, 2014

We went for a girls weekend. It was a little bit of an older hotel, but the city of Daytona is a little older. The hotel was in walking distance of everything we needed. It was only a $20 taxi ride from the air port. We walked to every restaurant/bar during our trip. It was a great 4 day trip for us girls to get together!!

  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Caitlin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 1, 2014
Dear Caitlin M:

Thank you for the trip advisor review.
The team and I are pleased that your 'girls night out' was successful.

Your business is appreciated, Caitlin M.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 28, 2014 via mobile

In Daytona Beach for a wedding. Our room was clean, nicely decorated & spacious. We had a great view of the pool & ocean. Easy access to the ocean. This will be our hotel to stay when in Daytona Beach!

Stayed May 2014, traveled with family
Helpful?
Thank cgoode39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David H S, Director of Rooms at Plaza Resort & Spa, responded to this review, June 3, 2014
Good Afternoon Cgoode2:

We appreciate hearning from you regarding your excellent stay at our resort.
In addition your comments that the Plaza Resort and Spa is your choice of hotels in the Daytona Beach area, is appreciated.


Thanks for the loyalty to our resort.

Have an excellent evening.

Sincerely,
David Simmons
Director of Rooms
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Plaza Resort & Spa

Property: Plaza Resort & Spa
Address: 600 N Atlantic Ave, Daytona Beach, FL 32118-3803
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Daytona Beach
#5 Top resorts Hotel in Daytona Beach
#8 Business Hotel in Daytona Beach
#10 Green Hotel in Daytona Beach
#13 Romantic Hotel in Daytona Beach
#17 On the Beach Hotel in Daytona Beach
#19 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
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Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach

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