We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

“Not bad (room for improvement)” 3 of 5 stars
Review of Plaza Resort & Spa

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added Plaza Resort & Spa to your Saves list
Plaza Resort & Spa
3.5 of 5 Resort   |   600 N Atlantic Ave, Daytona Beach, FL 32118   |  
  |  
Hotel website
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
4th Night Free!
Ranked #14 of 105 Hotels in Daytona Beach
GreenLeadersBronze level
Toronto, Canada
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Not bad (room for improvement)”
3 of 5 stars Reviewed December 6, 2012

Exceptional full service hotel. Many renovations going on at the back of the hotel (started early drilling so forced us to get up a bit sooner than we wanted, although no big deal. You can see a lot of concrete has fallen off and in need of a lot of painting). Restaurant and Lounge was excellent with outstanding service and very reasonable prices for food and drinks. Rooms were average overall and some attention to detail missing (especially housekeeping althoughly they were friendly and accommodating). We were there 5 nights and did notice garbage not picked up throughout (exterior and interior). Cleaning service was missed one day, informed front desk who didn't seem overly concerned, just offered towels (perhaps an apology would have been nice,...overall all front desk agents were very friendly). This property should be rated higher (what a shame for such a nice building) but I think the little things are missing thus rating is in line. We would return again but would also look at the Hilton or Wyndham first.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank aly_oh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, December 7, 2012
We greatly appreciate your posted review of The Plaza Resort and Spa. Thank you so much for the positive remarks about our staff, their service delivery and friendliness and of course recognizing our beautiful hotel. Indeed we are making many improvements as you noted and you are one of many guests who have told us they love the hotel and are glad we have these improvements in process. We look forward to your return and hope that you'll enjoy the many chnages that lay ahead for this beautiful beachfront resort!

Regards,

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,640 reviews from our community

Traveler rating
    949
    374
    165
    81
    71
See reviews for
521
487
53
177
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (473)
Date | Rating
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Fl
Level Contributor
394 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
3 of 5 stars Reviewed December 4, 2012

all rooms with prior stays had new flat screen LCD's this one looked like from the 70'...the bed needed replacing too....the hotel is really run down and needs another renovation paint peeling etc. But the staff is great and friendly ..new management seems more interested in your business but the compulsive $15.- resort fee is a rib off and makes you feel that you have been had

  • Stayed November 2012, traveled solo
    • 2 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank uli1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, December 6, 2012
Thank you for taking the time to make us aware of your experience at the Plaza Resort & Spa in beautiful Daytona Beach. The positive remarks you have shared about our staff and management are greatly appreciated. I certainly apologize that parts of your stay with us on this particular visit fell short. Would love to have the opportunity to make things right for you on a return stay. I'll personally make your reservation and assign your guestroom if you reach out to me beforehand. Thank you again for taking the time to provide feedback.

Regards,

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ponte Vedra Beach, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed November 21, 2012

I recently stayed 6 nights at the Plaza Resort and Spa Hotel in Daytona, FL. The new management has made all the difference. Pat Porter was outstanding and insured that every detail was taken care of. Due to a snag in our first night reservations, she was able to upgrade our room, move all of our belongings and made sure that the staff was helpful, courteous and professional. (Special thanks to Shawn!) The hotel has changed management and staff since I last stayed there a year ago, and one can see and feel the difference. It is beautifully located, right on the beach and within walking distance of restaurants. It has a large outdoor swimming pool which overlooks the beach and ocean, and a really nice spa. You definitely need to try it out!

Room Tip: Ask for an ocean view away from the main street traffic.
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Jane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, November 22, 2012
Thank you so much for this delightful review of The Plaza Resort & Spa. We sincerely appreciate your recognition of the recent management improvements here and especially your highlights of both Pat and Shawn who stood out as two of our many Guest Service Ambassadors. I will ensure our entire team has a copy of your trip review. We are so glad that you returned and much appreciate the kind thoughts you posted about us, our great beach location and the wonderful amenities all close by. We look forward to your return soon!

Regards,

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windermere, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 5, 2012

I had a great experience. The pool area was really nice with an outside bar for food and cocktails. Walking distance to all the bars at night. Great breakfast buffet which was very inexpensive. Very nice hotel with comfortable beds. I would stay there again.

  • Stayed October 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank LK1LK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, November 6, 2012
Thanks so much for the awesome trip experience you posted about your recent stay with us. Your positive observations about our hotel and our food/beverage were a pleasure to read and we appreciate the positive comments. I've shared your comments with the hotel management team. We look forward to you returning again soon.

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salt Lake City, Utah
Level Contributor
106 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed October 17, 2012 via mobile

The view of the ocean from this hotel is amazing! We got upgraded to a ocean facing room and I was very impressed! The room itself was super nice, no complaints at all! We loved bring so close to the ocean. The woman at the pool bar was amazing, the inside hotel bar sucked and was over priced. The ice machine was broken but with a fridge in the room we didn't need it. There are some cosmetic updates that need to be fixed. Overall we would totally stay there again!

  • Stayed October 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Ditzgrl02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, October 18, 2012
Thank you so much for the wonderful review you posted about your stay with us. We are delighted our staff and hotel provided a great experience for you and we appreciate the positive comments. Thanks for noting s few conditions that weren't up to par and we will ensure these are resolved right away. I've shared your comments with our team. We do hope to have you as a guest again one day!

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
94 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 14, 2012 via mobile

We just stayed at the Plaza Resort this past weekend. I was a little worried because I read mixed reviews. The only two complaints I did have was the fact that the lobby area smells very musty all the time, almost like the place was flooded. The other complaint was there was no water pressure in the shower on he 12th floor. I could barely wash the shampoo out of my hair. But other than that, the hotel was in a great location from everything. They ended up having an air show this weekend, so that was a bonus. I would still stay there again. I liked the common areas, and he pool area was very nice.

Stayed October 2012, traveled with family
Helpful?
1 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, October 18, 2012
We appreciate the positive remarks you posted about your stay with us. We are pleased our staff and hotel provided a great experience for you and we appreciate the nice comments. I've shared your comments with our team. We do hope to have you as a guest again one day!

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocala, Florida, United States
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed October 10, 2012

Me and my fiance just stayed at the plaza and let me say, what a waste of money! 129.99 was the supposed price and plus tax it was 144.00, then they add another 15$ on top of that for a resort fee. We arrived early and decided to eat but the guy down stairs said the resturaunt was closed with no explanation. We get to the room to find menus for room service and find out the resturaunt closes at 9pm but its only 7:30. Maybe there has been a mistake so we call downstairs and ask why the food services are closed and the desk guy says he doesnt know, when he arrived at work, thats how it was. Hmm? I also asked not to charge my card as I would pay cash the folowing morning and of coarse the charged the card anyway and the robust lady downstairs got rude with us when I asked her to refund the money back on the card. This is after we waited for her attention while she cut paper into little squares. Luxury hotel? Please. The only good was the view of the ocean. Also they offer no in room movies. No food, no movies? 160 a night??? Avoid this old dirty over priced hotel, where the staff idle in the hallways talking and not getting out of the way when you walk by. This place is a rip off and they are rude, and seem under staffed and have no professionalism.

Room Tip: Avoid this hotel at all cost.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
6 Thank Chris O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jim B, General Manager at Plaza Resort & Spa, responded to this review, October 18, 2012
Thank you for your candid remarks about our hotel. It seems that although many features of our property met your expectations there were some conditions you were unhappy with. I have just taken over as the new General Manager of this hotel and sincerely will address all of your noted issues. The entire team at the Plaza Resort and Spa Hotel are dedicated to providing excellent service with a first class hotel product delivery thus it is very disappointing to hear we failed to deliver our promise in some ways during your stay. We apologize again and do hope we are able to to have you as a guest in the future if you travel to Daytona again.

Regards,

Jim Berkley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Daytona Beach hotels
2.1 mi away
Holiday Inn Resort Daytona Beach Oceanfront
0.7 mi away
Hampton Inn Daytona Beach/Beachfront
5.6 mi away
Hyatt Place Daytona Beach - Oceanfront
Show Prices
Show Prices
Show Prices
2.2 mi away
Daytona Beach Resort and Conference Center
Daytona Beach Resort and Confere...
#20 of 105 in Daytona Beach
4.0 of 5 stars 817 reviews
3.5 mi away
Sun Viking Lodge
Sun Viking Lodge
#6 of 105 in Daytona Beach
4.5 of 5 stars 662 reviews
6.0 mi away
Holiday Inn Express and Suites Oceanfront
Show Prices
Show Prices
Show Prices

Been to Plaza Resort & Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Plaza Resort & Spa

Property: Plaza Resort & Spa
Address: 600 N Atlantic Ave, Daytona Beach, FL 32118
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Daytona Beach
#2 Top resorts Hotel in Daytona Beach
#9 Business Hotel in Daytona Beach
#10 Green Hotel in Daytona Beach
#11 On the Beach Hotel in Daytona Beach
#14 Romantic Hotel in Daytona Beach
#20 Family Hotel in Daytona Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Plaza Resort & Spa 3.5*
Number of rooms: 322
Official Description (provided by the hotel):
Stretching across the Seabreeze Avenue beach approach, the historic Plaza Resort & Spa has been entertaining guests for over a century. Discover the grand tradition of hospitality and service at this sparkling Daytona Beach hotel. Stretch out in our elegant, spacious accommodations and enjoy stunning views of the Atlantic Ocean. Experience true relaxation at our very own Ocean Waters Spa, the only full-service European-style spa in Central Florida. Transform your typical seaside getaway into one where you discover what affordable luxury is all about at this historic Daytona Beach Florida hotel, where extraordinary comfort begins with a premier setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Regatta Hotels, Booking.com, Hotwire, Hotels.com, BookIt.com, Orbitz, Odigeo, Cancelon, Expedia, getaroom.com and Priceline so you can book your Plaza Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Plaza Resort And Spa
Plaza Hotel Daytona Beach
Plaza Resort Daytona Beach

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing