My family and I recently vacationed at this property. The location is pretty nice, by Daytona Beach standards. It's within a spitting distance of a few chain restaurants (Bubba Gump, Joe's Crabshack, etc.) and is right on the beach.
The staff is very friendly and helpful. I think the company is putting an emphasis on customer service, and they might as well, given that the property itself is not very appealing.
From the outside, it looks more modern than it really is. The building, I think, was renovated somewhat recently and there are no obvious signs of wear and tear. The parking garage is secure and convenient (and free to use if you stay at the hotel).
On the inside, the age of the building becomes more obvious. The ceilings are low and the rooms feel dated. The large LCD TVs feel out of place in the company of old-looking couches and easy chairs. But the rooms are clean and everything seems to be in pretty good working order.
It was nice to have a kitchen, with a full fridge, microwave and stove. Curiously, the pot from the coffee maker was missing, but because we had two rooms (combined), we used the other room's coffee machine. A kettle was delivered to the room on request, and was brand new.
Unfortunately, even though we asked for a room with an ocean view, we were given one that looked at the Wyndham next door, right at their garbage/recycling facility. This was most unfortunate, since the staff of that hotel sorted the refuse late in the evenings, and the noise was definitely unwelcome. I'm not sure what the hotel management considers to be water views, but if our room was an indication, it's that if you step out on the balcony and look hard to the left, you'll get a glimpse of the ocean. The way the hotel is built makes me think that the majority of the rooms fall into this category (the ocean-facing bit is the narrowest part with the fewest rooms...go figure).
There are some facilities, like a tiny little gym, an events room (with an unstaffed bar and some tables and TVs), a children's play room and an outdoor swimming pool. I wouldn't really call any of these amenities good, as they were quite spartan. The pool is, perhaps, the most interesting of the bunch, but is small and, I assume, packed during busier periods.
There is an entrance to the beach from the pool area and the beach is quite phenomenal. We were there in December, but the relatively warm weather allowed for some nice long walks along the water. Not a specific hotel amenity, as all the beach-front hotels have it, but still nice.
So, in short, while I wasn't blown away by this hotel, it was nice enough and the staff was great. And at under $150/night for a 2 bedroom setup, the price was definitely right.
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- Also Known As:
- Daytona Beach Regency Hotel Daytona Beach
- Regency Daytona Beach
- Sunterra Daytona Beach