We returned home this past Sunday after a week spent at the Daytona Regency. I booked the accommodation on 8/24 and at the time no mention was made anywhere that they are busy doing major upgrades to the balconies by putting up new rails - that the contractors begin working at 9am and end at 6pm (and don't always end punctually - so one has no other option but to complain to the staff). When I booked I asked to be placed in a unit on the north side of the building on one of the lower floors, however the day we arrived we were told none of those units were available, and we were put on the south side on the 4th floor. We only became aware of these renovations on Monday morning when we were awoken by hammer drills that felt like they were coming through the walls and the roof of the house and an electric crane that belched smoke and made a dreadful racket each time the basket would be lifted or lowered which meant we couldn't even go out onto our balcony, not that we would have because instead of a view, we looked directly into Wyndham's dumpster and parking area . I spoke to the General Manager who told me that units on the north (quiet) side were reserved for owners and club members which means people like us who are independent, were treated like substandard guests and put where all this noise was happening. He did assure me at the time of our conversation that they would try to move us, but that they were full - and no-one ever got back to us, so I presume they continued to remain full - My husband and I had taken this vacation to go and enjoy a bit of peace and quiet, do some reading, go for quiet strolls on the beach, but instead we were forced to leave the resort Monday through Friday and had to spend our time at public beach areas or in malls to get away from all the hammering. I thought the resort was really well run, it was clean, the beds were great, as was the garden tub in our 2 bedroom - However if you are independently considering to rent a condo at Regency between now and the end of the year (the General Manager told me these renovations began in October and would run all the way through the end of December) I would be very sure to ask these people what type of renovations they are busy with and how noisy it is going to be ..... if you are going to spend all your time on the beach or do touristy stuff, and won't be at the condo but to sleep - that is fine - however if you are planning of doing more time at the resort, be aware that you are going to get very little peace and quiet !!
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- Also Known As:
- Daytona Beach Regency Hotel Daytona Beach
- Regency Daytona Beach
- Sunterra Daytona Beach