We had booked our hotel room 2 months in advance and were very excited to arrive at the hotel. We had read the reviews and since there was a huge discrepancy in opinions we decided to give it a chance. We had booked it through Expedia. Once we got to the hotel we noticed that parking is very limited. We also found out that we had to pay a fee for "parking, breakfast and safe useage". We were told that breakfast would be from 6-10 each morning. As soon as we got off the elevator on our floor, the smell of marijuana was overwhelming. We entered our room and it was clean, yet small. The bathroom was so small that it was almost suffocating. Then we made the mistake of looking into the kitchen that we had paid an extra 100 for. It was disgusting. Not only was the refrigerator rusted, but it smelled horrible. We were told that there would be pots, pans and plates and a microwave in the kitchen. We called the front desk and they said that they would try to find us some pots, pans and plates but since we had a kitchen we would not have a microwave. They did however find us one and bring it up. We also complained about the pot smoking and could sit on our balcony very little since the people below us smoked it on the balcony. This is not something that I wanted my kids to have to smell through out the hotel. It was on the floor with the laundry as well as the floor with the ice. It was reported, however I don't know if they done a thing about it. Our toilet did not flush properly from day one so they brought us a plunger. Out of our 8 nights there we had to go get breakfast elsewhere at least 4 times because they could not keep the food stocked. We were told "the truck is late, we ran out..." one excuse after another. the shower for your feet outside by the beach did not work. People were rinsing their feet off in the pool. The noise from the bar was loud until about 2:00, but we just turned on the a/c to drown out the sound. Our room was not cleaned on a regular basis. we went and bought our own trash bags and cleaner so we could clean it. We were gone for the day and came back and our new sheets were folded up laying on the bed. They did not make the bed or empty the trash that day. We had to ask for towels/washcloths almost every day. we called the front desk one morning before 9 and told them our sheets needed changed that day. At 6 we called them back and they said they would put us on a list and never showed up. The employees were nice to us however I was in the bathroom in the lobby - because of our toilet issues - and I heard an employee on her cell phone in the bathroom yelling at someone who did her schedule. she was saying she wanted at least a 50 cent raise or she was quitting - she wasn't going to do everything on her own. I think this is a conversation that needed to be private, not to have in front of guests. I also know she was an employee because she had on a Mayan Inn shirt. We had to use the laundry room a couple of times, but the change machine was broken for a few days. We had to get change from the front desk and they did not usually have enough quarters on hand. If they knew the machine was broken, why didn't they get change? We also had to use valet parking - it was 20$ to park overnight, however they reimbursed us. BUT...what was the parking fee for??? IF you want to stay at a place with a good location, and don't care about cleanliness or the smell of pot, this is the place for you. We will not be back. We will pay the extra $$$ and stay somewhere nicer!
- Official Description (provided by the hotel):
- Located 2 blocks from Main Street Pier and walking distance to Ocean Center, Peabody Auditorium, Boardwalk, Daytona Lagoon and various other restaurants and attractions. Private balconies with beautiful ocean views. Oceanfront pool deck w/ seasonal Tiki Bar. ... more less
- Reservation Options:
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- Also Known As:
- Mayan Hotel Daytona Beach
- Best Western Daytona Beach