Almost everything was great - fantastic beach view and access and pretty clean (especially for Daytona). The service was prompt in every way except one major piece. They advertised WiFi in the rooms. In our room, we could not connect to the WiFi because we happened to be in a "blind spot", apparently. We complained repeatedly (and nicely, I might add), but they just didn't seem to care. They kept saying they were trying, but the attitude was that it shouldn't really matter to us. I would agree - if this were the 1980s. In this day in age where work and vacations are often blurred out of necessity and the economy, resorts simply cannot take this for granted and ignore this. It was a critical need for me to be able to work from my room so I could stay close to family. It ruined our experience in a number of ways, and I just didn't sense any urgency from the staff at all to call out an IT expert to deal with it. They just kept saying that their staff tried to reboot the router of the closest access point, and that's all they could do. How about extending another access point? It would have meant a $29 purchase and 10 minutes of setup. Just pure laziness. Also, the game room was unavailable to the kids due to renovation.
- Official Description (provided by the hotel):
- Cozy resort located on the World's Most Famous Beach. All units equipped with either kitchenette or full kitchen. Relax in our heated pool, while watching the waves crash on the shore. Take a stroll up the beach and visit the Boardwalk and Oceanwalk shops. Great location located where all the action is, but not in all the crowds. Our staff is waiting to help make this a great vacation for you! ... more less
- Reservation Options:
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- Also Known As:
- Sea Shells Beach Club Hotel Daytona Beach
- Sea Shells Beach Hotel