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“Terrible start turned in to great vacation”
Review of Wyndham Ocean Walk

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Wyndham Ocean Walk
Ranked #22 of 73 Hotels in Daytona Beach
GreenLeadersSilver level
Reviewed April 14, 2010

The vacation started off to a smelly room and a bad mattress. Both of those incidents got resolved after we had to get the Manager involved in it.
The Manager also had promised us some coupons for our troubles but we never received them. The internet in the lobby is no good. The fitness center was to crowded.
Overall the Resort is in a good location with some nice amenities. The vacation turned out to be very nice and relaxing on the pool with bar . I would recommend the Resort but if you have problems with it you should get the Manager involved in it right away other then that you will be wasting your time waiting for somebody from the front desk to fix it for you.

  • Stayed: April 2010, traveled with family
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Thank Lovetotravel101055
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,786 - 1,792 of 2,209 reviews

Reviewed April 14, 2010

Horrible experience!! Check in at 4PM and waiting in line with 100 other people only to be told that your room is not ready ...we waiting in the lobby until 7PM...this must be a NORMAL daily experience, because we saw people waiting after 4PM everday!!! The staff were so FAKE, with their "I'm sorry, and smirky smile" that it became a joke to my husband and I after the 5th time in line waiting for the room!! There were SOO many angry people in line, I'm suprised this Wyndham had any employees! AND to make matters worse there are only 4 elevators for the ENTIRE building we stayed in. The elevators took FOREVER to reach the floor we were on and then when the doors opened, it was packed! You actually had to push the "up" button, get on, go up to the top floor only to go "down" to the lobby! EVERY SINGLE TIME!!!
The telephone and TV did not work in the room. Only 3 bath towels for 4 guest. 3 of the 4 bathroom light bulbs were out.
The only positiive thing I can say is that our room had 2 balconies.

  • Stayed: April 2010, traveled with family
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1  Thank rich2719
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 14, 2010

I was very disappointed with this hotel. They didn't allow you to check in until 4 pm forcing hundreds of people to stand in the lobby for at least an hour and then jockey for a spot on the elevator. Staff never smiled at you, and actually treated guests as if they were a problem. When I asked for new beach towels, I was told that I needed to stay for 5 days before I could have fresh towels. There was a problem with our room's air conditioning, but I would not have mentioned it, as I did not want to be treated poorly again. If I could have changed hotels, and moved next door to the Hilton, I would have.

  • Stayed: April 2010, traveled with family
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Thank kmbPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 13, 2010

Right on the beach. Clean. No internett acess in the room, is the only thing to complain about. Nice pool. Everything was perfect. A few restaurants in walking distance. We liked it so much we did not want to go home.The weather was nice and warm. We got a fantastic wiev from the 15th floor, both over the city and the ocean. Take the elevator up to 25th floor, that was a fantastic wiev.

  • Stayed: November 2009, traveled as a couple
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1  Thank Britt_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2010

went with family, grandpa and grandma, me, the wife, 5 year old boy and 7 month old girl... enjoyed our stay there... great three bedroom condo with a great view, clean, had an issue with the coffeemaker, called front desk and a new one was delivered within an hour, same with request for more laundry or dishwasher detergent.... agree with the funny mad scramble for chairs in the morning, but the security was very accomodating, if someone hadn't shown up at the chairs in half an hour, the secuity would bag the stuff and make the chairs available... please, if you think you can get down to the pool at 8am and put one towel across two chairs and then not come back until 11am you have another thing coming.... $2 drafts at the outdoor bar is a deal, good food too... the lazy river did need some cleaning but was too cold for us anyway, the pools from the balcony appears a bit dirty but when you are in the pool it was obvioulsy from the amount of sand on the bottom, they needed a good vaccuming... my main complaints, 1. parking, they only allow 1 car per unit, well, with a three bedroom unit you would think that many people would have two cars, sucked paying $16 a day to park across the street, 2. long lines in the elevators, true, it was spring break so it was crowded, but then the stairs were always open and available and not crowded, guess some people are a bit lazy... 3. the WORST part is the overall design/height of the buildings, during the time we were there all of the pool area was 100% shaded by like 3 in the afternoon, making it feel like 6 at night, the beach always had sun but we like to sit at the pool later, not much they can do about that.....

  • Stayed: April 2010, traveled with family
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1  Thank travelgoose76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

We just returned from a one week's stay at Wyndham's Ocean Walk resort at Daytona beach.Upon arrival we were allowed to check in two hours early (based upon availability). The resort needs to buy more luggage carts. I waited twenty minutes for one to use.There are porters if you wish to let them do it for you on a tips basis.Tips are discretionary. The room itself was very comfortable.We were in the South tower on the 13th floor,directly on the ocean.Our balcony view was fabulous! The king bed was comfy and Wyndham offerred all the comforts of home.In fact,after the 4th day,it began too feel like home.There was a jacuzzi tub,washer and dryer,safe,ironing board,iron,full kitchen with dishwasher,all utensils,cookware and table settings etc...Wyndham thoughtfully supplied laundry soap,diswasher soap and much more throughout the unit.The units are also solid,quiet and very private.No noise once the doors are closed.
The staff were all pleasant and efficient.We had two minor problems (thermostat and kitchen sink sprayer handle) with the unit while we were there and both were taken care of promptly.The location is perfect for partying or just doing nothing.Wyndham has "'won us over" to Ocean Walk.We know the Daytona Beach area very well and have been going there for years.It's not as swank and ritzy as the Hilton which is right next door,but it certainly is much more family friendly.You'll save big $$$ by just making a trip to the local Publix supermarket and cooking for yourself while you are there.Ocean Walk is NOT for those who want to pay out wads to be pampered.If that's what you want,go to the Plaza,Hilton or The Shores resort and spa.Ocean Walk was never designed to be a five star,full service resort.It is what it is.At best it is four stars because it lacks room service and a sit down restaurant.Ocean Walk has the best pool deck/tiki bar on the beach.Security is excellent.Parking is free in the secure garage.Electronic key card entrance to all ways in.Kid zone,PC zone for kids.Private billiards room with PC access for adults only! Gym,lap pool,lazy river,water slide,three hot tubs, indoor pools,dvd rentals,in-hotel store (prices are atrocious!).Sit down breakfast from the grill, bar with tvs in the lobby...and so much more.Wireless PC access in all lobbies.No wireless plan for the rooms yet! But it is coming soon.That and the fact that they do not hand out freshly laundered towels on a daily basis to pool goers were the only real negatives that we spotted.The answers were obvious for us:we were on vacation at one of the best resorts at "The world's most famous beach"! Why in the world did we need to have PC access in our rooms? The weather was perfect (There is premium cable TV available in all rooms as well as dvd players and a blockbuster rental kiosk on the LL level). The thing with the towels was equally obvious.It cost us nothing but a few minutes' time to launder them in our rooms every other day.Bring your own towels if you do not want to pay $15 if the resort towels that are allocated to you are lost.
If things like this bother you,then you probably don't need to go to Ocean Walk.It's all about fun there!
There is also a large multilevel shopping area with cinemas and restaurants attached to the Ocean Walk complex.Daytona lagoon offers BOGO tix on karting and much more.
We certainly did not want to leave after a week of relaxation,natural beauty and exercise...We'll be back!

  • Stayed: April 2010, traveled with family
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3  Thank steve34609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2010

Rude and completely unaccomodating. We stayed with friends for a cheerleading competition at the Hilton next door. They checked in but were not advised that only one car per room was allowed in the lot. Imagine my surprise when I came down to the garage and discovered my car wan no longer parked where I left it. When I discussed this with the manager at the front desk I was completely dismissed by her tough [--] attitidude and that we should have read the fine print reply. $191.36 cash exact change at the impound. They would not even discuss the possibility of workig with me on the bill. Instead they handed me a map and phone number for the towing company. Stay FAR AWAY from this place. Tons of better options in the area. Ruined an otherwise great vacation. Congratulations on your lousy service. Looks like others would concur.

  • Stayed: April 2010, traveled as a couple
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Thank rsakCary_IL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Ocean Walk

Address: 300 N Atlantic Ave, Daytona Beach, FL 32118-3902 (Formerly Ocean Walk Resort)
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Daytona Beach
#7 Green Hotel in Daytona Beach
#15 On the Beach Hotel in Daytona Beach
Price Range: $142 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Ocean Walk 3.5*
Number of rooms: 710
Official Description (provided by the hotel):
Beach front resort located next to Ocean Walk shops and movie theater. Units are spacious and comfortable with home conveniences including washer/dryer. Daily maid service is not provided. On site parking is limited to one (1) spot per unit regardless of unit ocupancy. Additional public parking located accross street for a fee. Studio/suites are interior/city view and do not have a balcony. Check in begins at 4pm. Please note: Some units at Ocean Walk are privately owned condominiums and are not managed, serviced or rented through Wyndham. For rental information of Wyndham managed units see Extra Holidays. ... more   less 
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Also Known As:
Wyndham Ocean Walk Hotel Daytona Beach
Wyndham Hotel Daytona Beach
Wyndham Daytona Beach
Daytona Beach Wyndham

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