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“Great location and updated rooms; poor staff, elevators and security” 4 of 5 bubbles
Review of Wyndham Ocean Walk

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Wyndham Ocean Walk
Ranked #31 of 103 Hotels in Daytona Beach
GreenLeadersSilver level
Minnesota
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great location and updated rooms; poor staff, elevators and security”
4 of 5 bubbles Reviewed July 18, 2013

We stayed here for a week while attending a dance competition and the nearby Ocean Center.

We have stayed here before and the location is great for events at the Ocean Center. The room was a 2-bed, 2 bath and much more updated than the last time we stayed there. The room was very large, clean had updated appliances and new furniture.

The pools are nice. There is a modest waterslide and a good area for small kids and it is not overly crowded. The proximity to the restaurants in the Ocean Walk mall is great. There is a kids activity area for fees that our kids had a good time in.

Now for the downsides... The front desk staff is indifferent at best. I think a lot of this is that it is a timeshare resort and if you a clearly not a owner they seem to only be only modestly interested in solving your problems. Maybe they could switch places with Timeshare selling staff and then it would probably be like a 5-star hotel. :-)

Also the elevator wait times can be terrible - there are only 4 elevators for the 19-story tower and during busy times - check-in, check-out, pool-clearing thunderstorm - you will wait a long time. We waited almost 45 minutes to get an elevator down at checkout time on a Sunday. Take the stairs you say? Too bad you can only get back in from the stairwell on every other floor - so unless you know you are going to another floor you can get back in on - you may be screwed.

Lastly, it should be noted that security is a significant concern - the doors to the units often don't latch unless you pull the door closed and check that it is latched. Our unit did this and as long a we check it, it did lock. Apparently the local thieves know this and we heard multiple reports of thefts from rooms where the perpetrators had allegedly gone door to door pushing on doors until they found an open room and had items taken. Including a room 3 doors down from us while we were there. We never heard of anyone actually having a room broken into - just from rooms accidentally being left unlocked.

Room Tip: Rooms the lower floors (8 or less) can access the parking ramp directly at the same level and will h...
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  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank letsgogophers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,067 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (534)
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English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed July 16, 2013

Our room was broken into today and all of our cash was stolen. Apparently this has been an issue for this resort in recent weeks and they have not been able to catch them. The police did come and file a report but there is nothing that can be done. When we arrived it was obvious that this condo was broken into before by the looks of the door. I am stunned that such a nice place with high security is having this trouble. After it happened I set out to warn people and they had heard of that happening to others this week. If you read reviews you will see it has been happening longer than that. We have 5 children and all of the activities are nice for them but this place is so crowded. If you like peace and quiet do not stay here. They have loud music outside from early morning until late night. I agree with other reviews that if you don't get a pool chair early you won't have one. The staff has been friendly to us since we arrived. We do like the amenities but what fun is that if it's over crowded and your room is broken into with all of your money stolen. If you like plenty to do with lots and lots of people to watch then this might be the place for you but do keep your valuables on you at all times. There might be security everywhere but it's not a safe place. No cameras located on the halls or at rooms. Only in lobby area, garage, pool area, 3 elevator areas and weight room etc. Not nearly as much as you would expect. Hopefully they will catch the theif and this can be a safe place again but for now it's not.

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
5 Thank tresaben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Daytona Beach hotels

Jacksonville
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed July 16, 2013

We stayed in a 2 bed/2 bath and the size of the unit was great---balcony, living room, full size kitchen and even a 6 person dining room table. So GREAT choice for large family vacationing together looking for a cost effective option. However when we entered the unit it had a strange smell--almost like the carpet had soured or had a pet stain? The elevators were super slow, pool was ok, pool bar had slow service, weak drinks (at high prices) and food was what you would expect at a truck stop---low end burgers, dogs and most everything else was fried. There is an outdoor mall next door which was good for dinner and drinks but it's definitely the typical Daytona Beach spot where everything is overpriced. For example, we are Floridians but somehow forgot to pack our beach chairs. Walked across the street to a store and they wanted $40 for a basic chair. I guess if you're down from Ohio or Michigan (it seemed like most of the folks were from up North) you just buy it? We knew there was a Walmart 15 min away so we popped over there and bought a similar chair for $15. This hotel is dated and the lobby reminded me of FantasyLand at Disney World--super cool 20 years ago! Good choice if the goal is to vacation with a big group/family and save $!

Room Tip: Our room was quiet on a higher floor but balcony faced north so looked straight across to next build...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 15, 2013

I have say I was a bit skeptical about booking our summer vacation here because some of the negative reviews. The long check -ins, no parking, nightmare elevator waits, unfriendly staff, stealing from housekeeping etc...etc..is enough to scare anyone off. I booked through vrbo and was hoping to get a private owner thinking most of these units would be nicer or updated.....I ended up renting a timeshare unit for the week but they choose it for you upon arrival so I had no idea what to expect....... first off check in took less than five minutes, I then parked on the first floor in the parking garage, had no problem getting a luggage cart but the best part was walking into the condo....wow is all I have to say it was absolutely beautiful....I think newly renovated for sure gorgeous furniture, artwork, new appliances in both kitchens ( we had a 2bdrm lockout unit)which had 2 livingrooms, 2 kitchens, 2 king bdrms, perfect for teens.....and stocked with anything you could ever need......had things i don't even have at home in my kitchen.The staff were very friendly, the elevators can get a little busy but its summer and consider the size of the resort. The pools and amenities were awesome , yes people do hog the chairs by the pool , you have to go down to claim one about 8:00 a.m. if you plan on laying out to claim your spot. We had five kids ages 11-21 and there is plenty to do within walking distance and fireworks every Saturday night throughout the summer......overall great family vacation !!!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank stephani h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oviedo, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed July 15, 2013

Outside facilities were very pleasant. That's where it stops. Our 3 bedroom suit was in much need of updating. Furniture was old and worn, sofa cushions were flat and uncomfortable. Pots & pans were worn and tefelon was flaking. The parking garage fills to capacity every night and on busy beach nights you will be left with nowhere close to park. No housekeeping after 11:00 so you're out of luck if you need linens. The staff is not helpful and if you need a Manager, he will NOT respond. This was our first and last experience with a Wyndham property. We have stayed at the Hilton next door and that is where we will be in the future.

  • Stayed July 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank JOHN_M8822
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Level Contributor
5 reviews
4 of 5 bubbles Reviewed July 13, 2013

We just returned from a week at Ocean Walk on July 13th. This was our 2nd stay at a Wyndham resort and we booked both off our redweek.com. We hade a 2 bedroom and it was bigger than than the rooms at the Myrtle Beach resort.
Pros:
-Great Pools,
-Kids activities,
-Exercise rooms
-friendly staff
-well stocked rooms
Cons:
-Our mattress was very hard
- Appliances are very low grade and loud
- Elevators are slow at at busy times we waited 15 mins at one point
- Getting pool chairs is a very big problem. As soon as the pool opens people run down and put towels on chairs. There is a sign that states you can't leave chairs unattained for more than 30 minutes. The pool staff doesn't police the chairs and it's hard to get them to enforce the rules. This happened at both resorts.

If you rent a timeshare the sales people try to get you to go to a 90 minute sales presentation with free breakfast. When they called us we informed them of the mattress issue and that our dishwasher didn't work and they said they would get right on it but after we declined the sales pitch they never called back or had anyone fix our issues. We have to go to the front desk to get someone to deal with the dishwasher and they quickly took care of it.

  • Stayed July 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank B33tl3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed July 11, 2013

We stayed there 4th of July Week, and after reading all the reviews I was very hesitant! We arrived very early around 12:30 and was able to check in upon arrival. The elevators were not slow at all as some of the reviews said. Our 1 bedroom was awesome! Nice and roomy, clean, updated and wonderful view! We are Wyndham owners so I don't know if that made a difference or not. The staff was always helpful and accomodating. There was alot to do for the kids, and the pools kept them busy also. I felt it was clean, I didn't run across anyone that was rude. You do need to reserve your pool chairs early, of course there is a sign that says not to but obviously no one pays attention to that. We were on the 14th floor( I think) of the south tower. Also very quiet. All I can say is we loved it. It is close to dining, movies, and shopping!

  • Stayed July 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JulT68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Ocean Walk

Property: Wyndham Ocean Walk
Address: 300 N Atlantic Ave, Daytona Beach, FL 32118-3902 (Formerly Ocean Walk Resort)
Phone Number:
Location: United States > Florida > Daytona Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Daytona Beach
#8 Green Hotel in Daytona Beach
#24 On the Beach Hotel in Daytona Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Wyndham Ocean Walk 3.5*
Number of rooms: 710
Official Description (provided by the hotel):
Beach front resort located next to Ocean Walk shops and movie theater. Units are spacious and comfortable with home conveniences including washer/dryer. Daily maid service is not provided. On site parking is limited to one (1) spot per unit regardless of unit ocupancy. Additional public parking located accross street for a fee. Studio/suites are interior/city view and do not have a balcony. Check in begins at 4pm. Please note: Some units at Ocean Walk are privately owned condominiums and are not managed, serviced or rented through Wyndham. For rental information of Wyndham managed units see Extra Holidays. ... more   less 
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Also Known As:
Wyndham Ocean Walk Hotel Daytona Beach
Wyndham Hotel Daytona Beach
Wyndham Daytona Beach
Daytona Beach Wyndham

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