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“Excellent Seafood and a charming view, but….” 4 of 5 bubbles
Review of Chart House Restaurant

Chart House Restaurant
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Ranked #36 of 396 Restaurants in Daytona Beach
Certificate of Excellence
Price range: $40 - $60
Cuisines: American, Seafood
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Special occasions, Scenic view, Bar scene, Local cuisine, Business meetings, Families with children
Dining options: Late Night, Dinner, Drinks, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible
Dining style: Casual Elegant
Cross street: Beach Street
Orlando, Florida
Level Contributor
57 reviews
39 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Excellent Seafood and a charming view, but….”
4 of 5 bubbles Reviewed May 1, 2008

Some chains are often inconsistent in terms of food or service - this one The Charthouse chain, does it better than most. We love to eat at the one in Annapolis, down on 2cnd Street, and consider the best one to be in Melbourne, Florida but have enjoyed eating in the chain from Miami to Maine. But we are so often and so regularly disappointed with the staff's attitude and the Management at our closest one, this our ‘local’ in Daytona.

On our last visit in April 2008, on our anniversary, while staying at The Shores, we finally had the window table we had so often requested in our previous half dozen reservations. It made a big difference to our enjoyment, and we are now encouraged to keep trying this Charthouse when we visit Daytona. So often on other occasions – casual dinner, a group visiting the Symphony Concerts or a birthday – we have been both disappointed and angry at finding our table far from a view, our guests names misspelled on the birthday menu, the staff wandering and absent and the Managers downright rude and dissmissive of our dissatisfaction.

The food quality is consistently excellent (it is a well-managed chain generally) the outlook and ambience charming – we do hope that we find on our next return (or on reading further reviews in Tripadvisor) that things have permanently improved – we were so encouraged to think so at this last visit!

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1 Thank JohnandJudyFlorida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
A TripAdvisor reviewer on Facebook
“order the Lava Cake when...”
4 of 5 bubbles Reviewed April 26, 2008

order the Lava Cake when you order your entree so it is ready by the end of your meal. there is no greater dessert!

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This review is the subjective opinion of an individual contributor and not of TripAdvisor LLC.
Maryland
Level Contributor
3 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Chart House not so good”
2 of 5 bubbles Reviewed March 24, 2008

I was very disappointed with the Chart House this week. I have eaten here several times and it has always been good. Last night, by 7:30PM, the restaurant was out of prime rib, salmon, and all potatoes! In addition, the lobster tail, which was supposed to be a 8 oz, was more like 5 oz. Very disappointing for $31. They eventually brought out some mashed potatoes, but the potatoes were still hard (undercooked). The filet steaks, salad bar and service were very good, but when you are spending over $200 for four people, the whole dinner should be excellent!

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1 Thank FoodKnight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
80 reviews
69 restaurant reviews
common_n_restaurant_reviews_1bd8 69 helpful votes
“Dont go solo, take the one you love!”
5 of 5 bubbles Reviewed March 6, 2008

Reserve a sea view table! This is a gorgeous location, right on the marina with great sea views. I went solo, scouting i guess for when i meet the one i love. The salmon i had was unlike any salmon id had on my holidays to date. Fresh and had some kind of crab or lobster portion ontop. It was brilliant. Yum yum yum. I liked this place so much i went back twice, the second time for a fillet mignon just the way i like it medium well. They made it 3 times for me as the first 2 times it didnt come out right. The manager came over and said it was on the house since it wasnt cooked right the way i like it the first time and this to him was unacceptable. The 3rd time out the chef came over and brought the steak himself. He had added some kind of sauce to it i had never tried before. I cut it open, tasted it, and it was wow! A truly awesome steak, cooked just the way i wanted it. Got to hand it to these guys, they gave excellent service to me twice and at about half the price of the old hickory in kissimee (which i also enjoyed but not as much as this!)

Well done to Chart house! I will miss this when im back in the UK.

Helpful?
Thank BillUK32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Punta Gorda FL
1 review
“Poorly Managed”
1 of 5 bubbles Reviewed March 3, 2008

Nice setting, good food but poor management. We waited 30 min for a simple 7 PM reservation. The place was backed up already and it seems this is a frequent problem. Waited over an hour for the entree . Glassware was not very clean. Two tables next to us sent back food and glasses. In talking with our excellent waiter, he indicated he is ready to quit after 7 years working there because the kitchen simply cannot get the food out in a reasonable time. Also there is poor communication with the kitchen in that he recently had a table wait 1 hour and 15 min only to find out that the kitchen had run out of fish.

The Chart House setting is very nice and maybe try it for lunch as it was dark when we sat down. For the money, you should expect more from the Chart House. It is hard to imagine that a national chain is so poorly run they cannot turn the tables over in a reasonable time which would increase their profits. They need a larger kitchen or mange the kitchen better as it appears that is their main problem.

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Thank dorker9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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