This was our 3rd visit to the Tuscana but sadly will probably be our last. We had an issue with our key cards being set up wrong at check in which left us locked out of our apartment and all the keys needed to be reset. Not really what you want after a long, hot day at a theme park.
Also the grounds where not maintained as well as they had been in previous years. More litter and worse of all dog mess around the place than we had noticed in previous visits.
When we visited they had an issue with a faulty fire alarm which for a day and a half went of randomly. Resulting in various trips from the local fire brigade and a lovely 2am wake up call for the guests in block 3. No apology was made by anyone at Tuscana for wakening up their guests with the faulty alarm, which had gone of 4 times during the day. At check out when I was asked how may stay was I mentioned the fire alarm situation and the gentleman made no apology and really obviously wasn't bothered. But then again it wasn't him woken at 2am.
We always loved the Tuscana, hence this was our 3rd visit in 3 years but we are sadly booking different accomodation next year.
- Official Description (provided by the hotel):
- From the minute guests arrive at Tuscana Resort Orlando by Aston, they will experience the magic of this special resort which is beautifully landscaped with lush planting and a private woodland. Accommodation consists of 2 and 3 bed spacious condos with large balconies enjoying varying views. The condos are fully furnished with everything you will need for your stay. Every condo has a fully equipped kitchen, dining area, TVs in all bedrooms, screened porch, air conditioning, washer and dryer and 2 full bathrooms. There are restaurants and stores located less than a mile away such as McDonalds, Chili’s, Subway, Pizza Hut, Publix Grocery Store and Walgreen’s Drug store. Tuscana Resort Orlando by Aston is equipped with all the amenities to ensure an enjoyable stay; a large swimming pool complex with separate kiddie’s pool, hot tub, 30 seater cinema, a fitness centre, snack bar, restaurant, tavern bar, BBQ areas, picnic tables, WiFi and spa services. The resort is safe and secured in a secure gated complex with ample parking facilities. Daily Amenity Fee: A daily amenity fee of USD10.00 plus taxes per room includes: PlayStation 3 Blu-Ray console, Blu Ray DVD movies and PlayStation 3 game rentals, parking, WiFi, business center, in-room coffee and tea starter kit, pool towels, use of fitness center, golf discounts, children’s playground, BBQ grills, picnic tables, shaded pool cabanas, unlimited local and toll free calls, in-room safe. All reservations will be subject to a one-time cleaning fee of $50.85 (incl tax) for one and two-bedroom units and $62.15 (incl. tax) for three-bedroom units. Daily housekeeping service is not available at this property. ... more less
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- Also Known As:
- Tuscana Hotel Davenport