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“Family Time”

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Omni Orlando Resort at Championsgate
Ranked #1 of 14 Hotels in Davenport
Certificate of Excellence
Pinellas Park, United States
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Family Time”
Reviewed October 3, 2013

Treat all your costumers with respect and they will return. The Omni is great family get away, central located in Orlando......it's truly a relaxing experience. Be mindful of your population, cultural diversity training for staff may prove to be beneficial.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Lasonya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Burnett, Manager at Omni Orlando Resort at Championsgate, responded to this review, October 30, 2013
Dear Lasonya M,

Thank you for choosing our resort and for pointing out our great location.We are happy that you enjoyed a relaxing experience. We embrace diversity training as part of our everyday culture and will continue. Please let us know if there is anything we could have done to make your stay more enjoyable. Kindest regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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4,984 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (547)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
Birmingham, United Kingdom
Level 5 Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 2, 2013

I had the great pleasure of getting married at this hotel on 5th September.
It is stunning! The staff did everything they could to make the day even more perfect.
The garden gazebo is beautiful, ideal for a small wedding.

Trevi's food was great after the ceremony.
We didn't stay here so can't say about the rooms or the charges that other have mentioned.
The wedding was organised from getmarriedinflorida.com

  • Stayed September 2013, traveled as a couple
    • Value
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Helpful?
Thank westy84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, United States
1 review
Reviewed October 2, 2013

Very nice facility. The room was very nicely appointed, very large, comfortable and quiet. While we were there for a conference, the facility was above the average conference facility. I would stay here for personal vacation if it was a choice.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Shane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redding, United States
1 review
Reviewed October 2, 2013

This hotel is really a resort with beautiful amenities and friendly staff. Super soft pillows, great work space, wonderful restaurants and manicured grounds create a peaceful and enjoyable stay. The fitness center was also very nice with individual TV's for each treadmill.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milwaukee
Level 6 Contributor
138 reviews
100 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed October 1, 2013

I would rate this resort as "very good" with the caveat that I stayed here for business and not leisure, so I can't speak to golf or pools or whatever the lucky peeps do who aren't in the conference center all day.

Rooms: B+
Even the standard rooms are nicely appointed with upscale toiletries, a make up mirror and soothing colors. Very, very clean too AND the air-con (my perennial gripe) is blessedly quiet. You'll get a good nights sleep here. One area for improvement would be the hair dryer which was sadly very weak.

Service: A
Staff is unfailingly pleasant and helpful, whether in the hotel proper, at the conference center or in one of the restaurants.

Location: ?
This resort is in the middle of nowhere - a good 20 minutes past Disney. So if you are without a car, you're stranded. If you are hoping for peace + quiet and no shrieking children wearing stupid Mouse Ears, you'll be in heaven.

Dining: C+
There's an "Asian" place, an "Italian" place and a clubby sports bar place. It's hotel food.

Other Notes: the water from the taps here tastes like farts. I am led to understand that is a FL thing and not a hotel thing. Drink bottled. Also, if you are taxi cabbing it here, it's like $90.

  • Stayed October 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank lovewine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winterport, Maine
Level 5 Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 1, 2013

I booked a room at this hotel after staying there last year. The last time I stayed, I woke up to 500 million ants in various places in the room. The hotel took a few dollars off of my bill which was ok....i think they shouldve done more but oh well. Well my sister's birthday is here again this year and decided to give Omni Orlando another try. I was tricked by the computer when booking. The page appeared to be Omni but apparently it was cleverly Expedia's reservation for Omni.

I called to cancel my reservation today (almost 2 weeks in advance) and the hotel informed me that they would love to cancel my reservation but they could not, I would have to call Expedia. When I had Expedia call them for approval on the cancellation they told Expedia they would not refund the reservation. After begging and explaining the special circumstance to the reservation supervisor.....so coldly denied our request.

Do not stay here. Give your money to another hotel that may actually care that you work hard for your money. This hotel has no compassion and clearly only cares about $$$$$. I will warn all my friends and family to not stay here and give their hard earned money to the more empathetic competition.

SHAME ON YOU OMNI ORLANDO!

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
1 Thank Mainelover15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Burnett, Manager at Omni Orlando Resort at Championsgate, responded to this review, October 9, 2013
Dear Chrissytampa,

Thank you for your feedback. We apologize for your past experience as a guest, and for the confusion with your recent booking and cancellation through expedia. If there areany issues still pending with your cancellation, please don't hesitate to contact us so we can resolve them to your complete satisfaction. Best regards!
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A TripAdvisor Member
Reviewed October 1, 2013

Not worth the money spent. Charge customer for everything - resort fee/parking. Location is not in a city the extra fees seem unnecessary and should be included in the price. The look and feel of the place is ok. Golf course is fair. Probably would not stay at that particular Omni hotel again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Orlando Resort at Championsgate

Property: Omni Orlando Resort at Championsgate
Address: 1500 Masters Blvd, Davenport, FL 33896-5312
Phone Number:
Location: United States > Florida > Central Florida > Davenport
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Davenport
#1 Luxury Hotel in Davenport
#1 Family Hotel in Davenport
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Omni Orlando Resort at Championsgate 4.5*
Number of rooms: 720
Official Description (provided by the hotel):
The four-diamond Omni Orlando Resort at ChampionsGate, located just 6 miles from Walt Disney World(R) Resort, provides scheduled transportation to the Walt Disney World(R) Theme Parks. In addition to 36 holes of championship golf, guests enjoy 15 acres of recreation including an 850 ft. lazy river, zero entry family pool, formal pool with private cabanas, and a lighted, 9-hole par 3 golf course, signature Mokara Spa a 24 hour fitness center, and seven on-site dining options. The main resort features 720 newly renovated guest rooms. In addition, there are 49 two- and three-bedroom luxury resort villas, equipped with full kitchens, a dining room, living room and private patio. The resort is located just 6 miles from the Walt Disney World(R) Magic Kingdom, and within 20-30 minutes from Universal, SeaWorld, the Shopping Outlets and Mall at Millenia. ... more   less 
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Also Known As:
Omni Orlando Resort At Championsgate Hotel Davenport

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