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“Great Local Getaway Spot!”

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Omni Orlando Resort at Championsgate
Ranked #1 of 13 Hotels in Davenport
Certificate of Excellence
Reviewed September 24, 2012

I shared a lovely weekend here with my husband. The Omni definitely feels like an indulgence without the exorbitant cost of some other luxury hotels. The bed was comfortable, the formal pool was quiet and relaxing and everything is extremely clean. Restaurants are all delicious too. I have a few minor groans, though: 1. There's no IPOD connection in the room, not even via an AUX cord on the alarm clock. Okay, not an enormous problem, but in this day and age even Hampton Inn has an IPOD connection. 2. We vacated our room Saturday morning by 9 and returned close to 4 to find our room just as we'd left it. It's always nice to come back after a long day at the pool to find your room refreshed -- seems like this should have happened by 4 pm, right? 3. After booking our reservation, my husband e-mailed advising of our repeat stay and requesting suggestions and information on anything special going on, etc., and the response from from hotel staff was pretty curt at best. They even advised him to make a reservation at Zen via open table rather than offering to book it for us. These little services, however nuanced, go a long way in making a guest's experience exceptional instead of just great. Overall, our stay was great. Looking forward to our next trip to Omni!

  • Stayed: September 2012, traveled as a couple
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Thank Natali A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Burnett, Manager at Omni Orlando Resort at Championsgate, responded to this reviewResponded October 1, 2012

Dear Natali A,

We appreciate that you selected our resort for your recent getaway. Thank you for pointing out the amenities you enjoyed the most. Some of our guest rooms have the new alarm clocks with the MP3 player but they are not yet available in all of the guest rooms. We apologize that you did not have the newer version. Regarding Housekeeping, we are servicing rooms until late in the day, however you can request Housekeeping service by a certain time if you have a special need and we will do our utmost to accommodate your request. We have also addressed your last concern about your pre arrival email. Next time, we absolutely will offer to make a reservation for you. We hope for the opportunity to serve you again in the near future. Best regards!

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4,416 - 4,422 of 5,492 reviews

Reviewed September 23, 2012

I just came back from a weekend at the Omni ChamionsGate. This was a quick weekend getaway with my two kids. I chose this hotel based on the reviews, the pool, and I prefer golf resorts because they tend to be quieter.

I will start with the wonderful things about this hotel.

The grounds are beautiful, self parking is easy and very close to the front entrance of the hotel. All resort Managers should study the elevator system at this hotel. We never waited more than a few moments. We were on the eleventh floor and had no problems quickly getting an elevator. Love the herb garden on the hotel grounds. The lazy river is very nice. Even after a big storm, the attendents cleaned the pools and river quickly. Quite impressive.

Check in was quick. My daughter received a back pack with treats, games and a water bottle. Nice touch. The one tip, the braclet making kit had no way to cut the plastic ropes. If I didn't have clippers she would have complained alot about not being able to make crafts. Have something to cut the rope with or you will never hear the end of it from your child. The cookies were welcome and good.

The room was clean and nice. This is one of the few hotels that listened to the request of high floor, away from elevator and away from main halls. We were at the end of a long hallway and it was very quiet. Thank you Omni. The beds were not great, they were not the softest and were on the small side and quite firm.

This hotel is away from the main area so there is not many choices for food. McDonalds, Subway, Chilies and Publix grocery store is really all that is close.

Easy access onto I4 was nice.

Now for the reason for four stars instead of five. We had two things happen that were issues for us.

The hotel has a food bar near the exit to the pools. We went there for snacks. We bought four desserts. Each was around $5.00 a piece. After paying for, but before eating, my son noticed a live fly was in the case with the chocolate cake. He asked if he could swap for another desert from the other case. The woman at the counter refused. Now I understand that it is only a fly, but it really bothered us and he wouldn't eat the cake. Since the Board of Health gives write ups for live flys I would think that this woman would understand and switch desserts. Not here. We ended up having to throw it away uneaten. Not the worst thing to happen at a hotel, but it still was something that made me wonder what the kitchen staff is like if live flys are such little concern.

The other was the room cleaning staff. We left on Saturday at 9:00am. We came back at 3:00 to get ready to go to an evening show. The room was not cleaned yet. We called down and were told someone would be right up. About thirty minutes later we called again and told them just bring towels and shampoo so we could get ready. We finally got towels but no shampoo. The lady said she would be back. When we returned at 10:00pm we had more towels but that was all. The room hadn't been cleaned and no shampoo or soap, but they did a turndown which entailed restacking the pillows and folding down the sheet. I would have rather had the shampoo and soap which was promised. I had to go to the front desk to get shampoo for Sunday morning. Not the end of the world, but something that should be noted.

Finally one last tip...We really wished for a microwave. We had food that we ate cold and talked about how nice a microwave would be. My daughter found the microwave when I was getting ice for the trip home. They are kept in the vending room. Sure wish we knew that before.

Room Tip: Microwave in vending rooms.
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  • Stayed: September 2012, traveled with family
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Thank ariesfire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
K_Burnett, Manager at Omni Orlando Resort at Championsgate, responded to this reviewResponded September 27, 2012

Dear ariesfire,

Thank you for being our guest, and for your comments regarding your stay. We are happy to hear that you enjoyed your stay overall. We regret the incident you experienced in our restaurant and have addressed the issue. There should have been no hesitation to replace your dessert. We apologize for lapse in your housekeeping service. We have reviewed this as well with our team. We hope we have the opportunity to serve you again in the near future. Best regards!

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Reviewed September 20, 2012

loved this place, has the feel of comfort, away from the hustle and bustle of Orlando, but only a 15 minute drive to most attractions.
Pool area is great, well maintained and quiet,,, lazy river is a geat way of colling down,,
Having to pay to park is a bit much though,,,,,,

  • Stayed: December 2011, traveled as a couple
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Thank CraigMuss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012 via mobile

This hotel has become one of favorite stays when going to any of the nearby parks. With the water park AND kid care on site mom and dad can have quality time as well, on or off property. Food service and amenities all worth the money!

  • Stayed: August 2012
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Thank CouponLockerDotCom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

This was a couples get away for golf and spa services. Valet the car and everything you need is here. The restaurant variety was wonderful, Zen was our favorite for dinner, also had a great meal at Trevi's. Great wine selection and late nights at Davids. Balcony room with a view of the beautifully landscaped grounds. Adult pool, jacuzzi, kids pool area and lazy river - all make for fun days in the sun. Lots of tables tucked away in the shade for chatting away lazy mornings with friends. We plan a return visit.

Room Tip: We prefer a balcony room for an outside extension. I would choose a floor below the 9th to get a bal...
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  • Stayed: September 2012, traveled with friends
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Thank apf9930
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2012

This hotel is amazing! I would say it's definitely a 5 star hotel. Everything was very clean, staff was wonderful. The buffet breakfast and the pool are worth the trip in of itself. Love the golf courses and the quiet pool for the adults. Love the lazy river and the other pool and water slide for the kids! I could spend a week here and not even go anywhere. Love, love, love it!!!!

  • Stayed: August 2012, traveled with family
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2  Thank Wifeandmomof2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

Wanted a property that was close to Orlando, but also close to Legoland and the Omni was a perfect location. Beautiful property with a world-class pool and lazy river. Rooms themselves were just ok, have stayed in many Westin's & Marriott's with nicer rooms and more comfortable beds. A bit of a disappointment was not being able to find drinks without ordering room service. No store in the lobby or soda vending machines on the floors. Other than $6 bottles of water, there's nothing else available to drink!

  • Stayed: August 2012, traveled with family
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Thank wjgoodman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Omni Orlando Resort at Championsgate

Address: 1500 Masters Blvd, Davenport, FL 33896-5312
Phone Number:
Location: United States > Florida > Central Florida > Davenport
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Davenport
#1 Family Hotel in Davenport
Price Range: $160 - $381 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Omni Orlando Resort at Championsgate 4.5*
Number of rooms: 720
Official Description (provided by the hotel):
Winner of Conde Nast Traveler Readers’ Choice Award for #1 Resort in Orlando, FL. The four-diamond Omni Orlando Resort at ChampionsGate, located just 6 miles from Walt Disney World(R) Resort, provides scheduled transportation to the Walt Disney World(R) Theme Parks. In addition to 36 holes of championship golf, guests enjoy 15 acres of recreation including an 850 ft. lazy river, zero entry family pool, formal pool with private cabanas, and a lighted, 9-hole par 3 golf course, signature Mokara Spa a 24 hour fitness center, and seven on-site dining options. The main resort features 720 newly renovated guest rooms. In addition, there are 49 two- and three-bedroom luxury resort villas, equipped with full kitchens, a dining room, living room and private patio. The resort is located just 6 miles from the Walt Disney World(R) Magic Kingdom, and within 20-30 minutes from Universal, SeaWorld, the Shopping Outlets and Mall at Millenia. ... more   less 
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Also Known As:
Omni Orlando Resort At Championsgate Hotel Davenport

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