Staying here currently, for two weeks. Lovely villa in a good location, only downside is the state of the pool!
We've been unable to use it for the fortnight as it is filthy and the filtration system isn't working. We reported it early, then emailed the property management company (Executive Villas) with no response. We then phoned them twice and they arranged for someone to come out to fill the pool jacuzzi which had emptied itself, but still didn't clean the pool!
We raised it in person and by email with the Letting Agency (Noth American Vacation Homes) but that made no difference. Home tomorrow, very disappointed! This is our fourth holiday in Orlando and next time it will be back to Virgin Holidays as they care about their clientele!!!