We arrived and collected our key from the reception area, spent sometime trying to find our house as they are situated some distance away from the reception and pool location. The house we were given was clean and had plenty of room, although the toilet overflowed continually. The next day we looked out the window to find the CSI outside the property next door. Initially they wouldn't tell us what had gone on but after my husband explained he was concerned as we have small children they explained that 5 houses in this area had been broken into. We were never informed by our rep of reception. The pool area is great, but due to breaks being given away free to try and sell the homes. I spoke to some couples who informed me they did not have to pay a penny as long as they took the tour! As we drove through the estate the houses were packed with families making the most of the freebie holidays by the looks of things and they were having parties with people sitting along the road side, not sure if this is the norm. All in all we didn't feel safe staying with two small children. The pool area was great for children but smoking by the kids side of the pool was a regular thing. Vent covers were missing and fag ends were around. We could work out how to use the phone and staff were unhelpful, although they did sell us a phone card! The reception area carpet was filthy, but a couple of days before we left they started major refurb works, we were not informed of this at any time. On a plus point, the area was in a good location for the attractions etc.
- Official Description (provided by the hotel):
- The Villas at Regal Palms are the exclusive upgraded three- and four-bedroom townhomes within the Regal Palms Resort. Of the nearly 600 units on property, the Villas account for a small percentage of the total. They are noted for their spaciousness, amenities and tastefully-appointed décor. The 1,679-square foot Monarch and 1,376-square foot Colonnade are highly upgraded over the standard Regal Palms Resort units and include full kitchens, granite countertops, wood flooring and stainless steel appliances in addition to full-size washer-dryers, flat screen TVs and outdoor terraces. The Villas can easily accommodate large travel parties and provide all the comforts of home. ... more less
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- Also Known As:
- Villas At Regal Palms Resort And Spa
- Villas At Regal Palms Hotel Davenport
- Hotel At Regal Palms