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Villas at Regal Palms Resort & Spa
Ranked #7 of 13 Hotels in Davenport
Reviewed September 21, 2011

We have stayed at these villas several times. The villas are roomy and have everything you need. No internet in the villas is a downside but it is available in the lobby area. Also the check out is at 10AM and we found that to be rushed but the place is wonderful. Great pool area with slide and a lazy river. Nice fitness area with hot tub, steam room and sauna as well. Overall this is a great place at a reasonable price.

Room Tip: Request a villa by the pool if you are going to spend time in the pool area.
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  • Stayed: September 2011, traveled with family
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Thank PurpleLady2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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203 - 209 of 258 reviews

Reviewed August 31, 2011

We had a 4 bedroom unit for a week - easily slept 10 as advertised. Plenty of room - very spacious and updated. Full kitchen and a grocery store close by. The pizza place near the grocery store was great! Only complaints were the long walk to the unit from the pool and NO wifi/internet in the unit itself. They do provide wifi @ the pool but would have been MUCH nicer to have in the unit.

  • Stayed: July 2011, traveled with family
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1  Thank VirginiaDebfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 15, 2011

We stayed at the resort from July 30 to August 6 2011. We used RCI points and got a 3 bedroom villa.

Overall the resort was great. The check-in/out was easy and when we lost a key it was quick to get a replacement. Our unit was very clean and as advertised. The 3 bedroom villa was spacious enough to house our group of 7 and everyone was comfortable.

The waterpark area is the best feature of the resort. We were there at some point on most days. There is 1 water slide that can be ridden by a child about 6 or older by themselves or with a parent if they're younger. My 16 year old nephew still found it fun, but not as exciting as at bigger water parks. The lazy river is surprisingly quite fast and medium sized but big enough for the resort. Overall the waterpark was one of the highlights of the trip for sure.

My wife and friend went to the spa and got manicures and massages and came away happy.

The onsite reseraunt is of good quality but a bit pricy (about the same price as Appleby's). The bar by the pool served up good frozen margaritas.

I would recommend this resort to a friend.

Cons:
The Gates/security system were broken most of the week and the pool ran out of towels most night. The unit came with 8 towels and we had to use the laundry a lot through the week as a result. About half of the gym equipment was out of service at any given time and the area is not supervised so there's 10 year olds crawling all over the equipment.

  • Stayed: August 2011, traveled with family
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1  Thank Smylie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dloera, Manager at Villas at Regal Palms Resort & Spa, responded to this reviewResponded September 6, 2011

Thank you for the review of your recent stay with us. We’re glad our spacious three-bedroom townhouse met all your needs. As you mentioned, it sleeps seven (or more) comfortably, with a king size bed in the master bedroom, full size beds in the second and third bedrooms and a queen sleeper sofa in the living room. We’re happy you enjoyed our water park. It’s one of our most popular amenities and includes a thrilling water slide. The main entrance electronic gate was under repair during your stay. Camera surveillance at the main entrance and other gates on the property was fully operational, and we can assure you security was never compromised. The two inoperative exercise machines were awaiting back-ordered parts, which have since been installed. All the exercise equipment is now ready for you to work up a sweat. Three bedroom units are stocked with linens and towels for eight. Extra towels can be obtained through the front desk. We’re sorry the pool ran out of towels. It is typically well-stocked. Thank you once again for your comments, and we hope to see you again soon.

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Reviewed August 12, 2011

Go for the Premium Plus and you get great comfort on your stay.

  • Stayed: August 2011
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1  Thank Catrin_David
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

You make of a holiday what you will. We enjoyed our stay here, especially the villa. It was lovely to have a private home space and the shared facilities to choose from.
It would have been nice to have basics like tea and coffee available on first arrival but that is not a complaint but an observation.
Although outside of Orlando it wasn't too far and it was very easy to get anywhere.

  • Stayed: July 2011
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Thank Fatkah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

We visited at the end of May/beg June 11. We had never visited Orlando before and I was keen to make the right decision with accommodation. I found Simon's site on the web and spoke to him, he was exceptionally helpful and I felt at all times that he was a genuine person, I wasn't worried about being scammed.
Regal Palms is in a good spot, we were driving to Disney in about 20 mins each morning and having the pool with slides was great for our two kids. Simon provided very helpful and comprehensive directions to the property from the airport and also to Disney. There is a supermarket close by with a selection of other shops and restaurants which we walked to some evenings (5min). We didn't eat at Regal Palms so I can't vouch for the restaurant. The property is clean and large with an ensuite to every bedroom. Good beds, plenty of spare towels and bedding. Washing machine and dryer (I did all my holiday washing before I came home). There isn't anywhere to sit outside the property to have a meal or a snack, but there is lots of seating up at the pool area (but you can't take your own food there).

  • Stayed: May 2011, traveled with family
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2  Thank sunnysam095
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 1, 2011

The check in process was horrible! Regal Palms tried to make us take a 3 BR unit even though our confirmed reservation was for a 4 BR unit. We ourselves had to call Consolidated to have them make Regal Palms honor our 4 BR reservation. During this process, we were dealing with a very obnoxious and rude front desk girl named Kayla. While we were dealing with the unit size issue, this Kayla ran our credit card for a 250.00 deposit which was not suppose to be. Apparently our deposit should only have been 100.00- which was for a time share unit. The whole check in process took about an hour and was only sped up because of the only shining star of the resort- Ty. Ty corrected the BR issue and gave us a 150.00 restaurant credit to adjust for the overcharge of deposit. Unit was poorly clean. There was dirt in the corners, scuff marks on the wood floor, stairs had dirt stuck to them, squished bugs on ceiling, kitchen sink had about 1 inch of caulking around where it met counter to close huge gap, frying pan was severely scratched, spare pillows had stained pillow cases, 2nd bedroom floor creaked really bad and you could feel the floor move under your feet, tubs didn't drain, hot tub didn't work, no chairs on the patio except for a table and patio was dirty. Living room would only support seating for 5 people although unit is for 10 people. Pool area is quite smaller than it appears in photos. Pool area had numerous broken / missing tiles and was dirty. We were there for about 1.5 hours and never once seen a resort staff walk thru the pool area. Pool water was cloudy and full of bugs and dirt. Lazy river had sharp edges on the grates at the bottom of the pool. Tiki bar was very dirty and bartenders looked like they belonged at a biker bar. Also, Tiki bar / restaurant is not resort restricted- it is open to the public. Gate restricted access is a joke. Gate at front of resort is always open and accessible by anyone. Check out process had just as many problems. Regal Palms wanted us to pay for our room charges even though we had a 150.00 credit issued from the check in process. We had to wait until Ty came back to front desk to get corrected. We noticed on the walls that Interval had given the resort awards and were quite perplexed as to how and why. We will never use this resort again or recommend this resort to anyone. It should have been stated somewhere that this resort is not a timeshare only property. It is privately owned with a small section of resort maintained timeshare units in the back corner of property.

  • Stayed: April 2011, traveled with family
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12  Thank Millertime711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lwmcc, Owner at Villas at Regal Palms Resort & Spa, responded to this reviewResponded June 2, 2011

Dear "Millertime":
I wanted to take this time to write you a short note of apology for the apparent mix up with your reservation. You should have had a 4 bedroom unit rather than the 3 bedroom you were offered. There was certainly no excuse for the lack of care and concern you received form the front desk staff at the resort.
I would like to offer you another opportunity to come back and stay at the resort complimentary. Please contact me at lmitchell@crmlv.com or 702-933-5970.
Sincerely,
Lynn Mitchell
Vice President
Soleil Management

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Additional Information about Villas at Regal Palms Resort & Spa

Address: 2700 Sand Mine Rd, Davenport, FL 33897-3406
Location: United States > Florida > Central Florida > Davenport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #7 of 13 Hotels in Davenport
Price Range: $149 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villas at Regal Palms Resort & Spa 4*
Number of rooms: 160
Official Description (provided by the hotel):
The Villas at Regal Palms are the exclusive upgraded three- and four-bedroom townhomes within the Regal Palms Resort. Of the nearly 600 units on property, the Villas account for a small percentage of the total. They are noted for their spaciousness, amenities and tastefully-appointed décor. The 1,679-square foot Monarch and 1,376-square foot Colonnade are highly upgraded over the standard Regal Palms Resort units and include full kitchens, granite countertops, wood flooring and stainless steel appliances in addition to full-size washer-dryers, flat screen TVs and outdoor terraces. The Villas can easily accommodate large travel parties and provide all the comforts of home. ... more   less 
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Also Known As:
Villas At Regal Palms Resort And Spa
Villas At Regal Palms Hotel Davenport
Hotel At Regal Palms

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