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“The Hilton Brand is upheld by this property”

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Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port
Ranked #5 of 20 Hotels in Dania Beach
Certificate of Excellence
Charlotte, NC
Level Contributor
45 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“The Hilton Brand is upheld by this property”
Reviewed August 20, 2013

We are Hilton Brand members and enjoyed this property. It upheld the Hilton Garden Inn name. After Arriving earlier than expected, Terrance - the hotel manager was very accommadating and found a room for us right away.The rooms were clean and spacious. We had a small mishap with our room and it was addressed immediately by Terrance and his team. I didnt walk past one hotel employee without that employee offering a "good morning" or "good afternoon".

Most, if not all, of the Hilton Garden Inn's have been remodeled by now to include a kitchen and full breakfast buffet as well as dinner menu as well. We didnt try the dinner selections. However the full breakfast wasnt a bad deal at 12.95/person. (5.95 for children). The food was tasty - lots of selections - made to order omelets, waffles, french toast and pancakes - and the service was great.

Terrance should be commended for the upkeep of this property. He and his staff were great. We would definitely stay at this property again

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank NARGEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,161 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (114)
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English first
A TripAdvisor Member
Reviewed August 20, 2013

There is nothing negative to say about this hotel. They made good on every promise made to us by a booking agent who clearly did not understand how to work the system. The staff is professional, polite, and the service can not be beat! I would recommend this hotel to anyone staying in Ft. Lauderdale.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RUtherford College, United States
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 19, 2013

This is one of the best hotels in the area. Dont stay anywhere else. Great staff, great food and super manager. Everything was excellent from the shuttle from the airport to the dining room staff. WOnderful appointed rooms.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Joseph M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scott Depot, West Virginia
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 19, 2013

I give this hotel a 100 percent! The rooms were great and the staff even better. We were always met with a smiling face and a pleasant greeting. we were encouraged to sit and visit in the lobby. This made us feel very at home. I will recommend this hotel to all my friends. The person that stands out to me was a young man named Terrance. He seemed to love his job and take great pride in the hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patty G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Tx
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 14, 2013

Stayed on night to give business presentation at this hotel. Room was what you would expect for a Hilton Garden Inn. It was clean and not worn.

Staff tried to be friendly, but they were not helpful. We asked for restaurant suggestions and were sent to a Cuban fast food restaurant down the street.

My biggest frustration was with the airport shuttle. The shuttle was 25 minutes late and no one seemed very concerned. I meet a family in the lobby who told me the shuttle was 45 minutes late to assist them from airport to hotel. My plane was delayed which I knew before I left, but I would have been very nervous if my flight was on time.

Location is somewhat hard to fine as Hyatt has its signage at turn off main road, but Hilton does not. As you can see the hotel itself behind the trees, you are making the right assumption to turn when logic tells you to.

Price was very fair for the room. We did loose internet during our presentation and I have to speak 20 minutes without slides.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sjjtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFLLFH, General Manager at Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port, responded to this review, August 25, 2013
Hello sjjtx,

Please accept our sincerest apologies for the shuttle service delays you encountered during your stay. We do our best to ensure we're on schedule and regret the inconvenience this caused you. Please know that your concerns are our concerns and strive to be nothing short of helpful in addressing guest issues. Thank you for your valuable feedback. We invite you back to see some of our changes and make things right.

Kind regards,

Daniel Lam/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wesley chapel, United States
1 review
Reviewed August 13, 2013

Just a couple of items important to me missed mark. I did not care for the breakfast, the fitness facility needs some work, internet was not consistant, and had trouble with the cable. Cable issue was resolved by end of trip

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mark M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGIFLLFH, General Manager at Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port, responded to this review, August 25, 2013
Hello Mark M,

Thank you for your feedback. We regret to hear that your stay with us was not as enjoyable as you expected. It is always our goal to provide guests with quality service and amenities and we know how important it is to have working internet and a delicious breakfast to get your work day started. We're working with our team and internet service provide to address your concerns and make the necessary adjustments. We hope that we'll have another chance to serve you in the future.

Kind regards,

Daniel Lam/General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Davie, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 13, 2013

I have stayed here about 10 times and I am always happy to stay here. It’s a good price for the money as well. All of the amenities are nice, plus free Wi-Fi not only in the lobby but, in the room as well! The breakfast and dinner is a tad pricey. Check-in is superfast and check-out is even faster! Love this place!

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Andrew H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port

Property: Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port
Address: 180 SW 18th Ave, Dania Beach, Dania Beach, FL 33004-3105
Phone Number:
Location: United States > Florida > Broward County > Dania Beach
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Dania Beach
#4 Business Hotel in Dania Beach
#4 Family Hotel in Dania Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hilton Garden Inn Ft. Lauderdale Airport-Cruise Port Hotel Dania Beach
Hilton Garden Inn Dania Beach
Hilton Dania
Hilton Garden Inn Fort Lauderdale
Dania Hilton

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