we stayed at the hyatt place south for 1 night pre-cruise. The hotel is clean and new with hot breakfast, the room is spacious and the beds comfortable. we were placed in the first room nearest to the elevator and we could hear people talking and walking every time someone passes by.
we called ahead of time twice to request a crib, but when we got into the room there wasn't one set up. when we called the front desk to inquire, they said they did not know about it, and they will send one up. later 2 staff members came to deliver a pack-n-play, and that's it - they refused to set it up for us when asked.
our package also includes free transfer to the cruise port, but it wasn't given to us automatically. when asked at first they said ours didn't include the free transfer. only after we insisted they looked for the note that proves that and gave us the voucher.
finally, after we got home we were surprised to see that we were charged for the night by the hotel. we put our credit card upon check in for incidentals but did not sign anything when we checked out. when we called to inquire, no apologies were given. it was a simple "the charge will be reversed in 3 to 5 days".
- Official Description (provided by the hotel):
- The Hyatt Place Fort Lauderdale Airport-South is located south of the Fort Lauderdale/Hollywood International Airport, Port Everglades Cruise Port and the Broward County Convention Center, each just an I-95 exit away. The hotel features spacious guestrooms with Hyatt Grand Bed™ and 42" flat panel HDTV. Additional amenities include complimentary Wi-Fi throughout hotel, complimentary breakfast buffet, indoor pool, fitness center, 24/7 Guest Kitchen serves snacks/entrees, Intimate Bakery Café, business center, complimentary parking and complimentary airport shuttle. ... more less
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- Also Known As:
- Hyatt Place Fort Lauderdale Airport South Hotel Dania Beach