My wife and I also thought this was a great choice for a hotel before our cruise. We stayed jan 6-8, 2012 for 2 nights. We were not happy with the way the customer service agents treated their guests. They were totally understaffed at the front desk and the agents could not speak good english. I was not happy with the prices of the products this hotel sells as I was forced to buy something when all I wanted was to break a dollar bill. I was not happy with the cleaning staff constantly holding up the elevator and having to wait for it and they also crowed the hallways with either their luggage carts in a diagonal position or with the cleaning carts in the same position. The excursion desk rep. also was not helpful. She spent alot of her time texting and would not explain anything. I also very much was not happy with the complimentary shuttle service this hotel offered. The waits to go somewhere were rediculiously long and my party was forgotten about at one time. If you call from the FLL airport it is a guessing game trying to find the shuttle to pick you up. It is also not big enough for this touristy area. I got so aggravated I was forced to rent a car for the remaining time of my stay. Overall I stayed here because of the brand it represents but I guess I was wrong. My party and I were very disappointed in our stay here at this hotel. The room and the breakfast food were good but theres more to a hotel stay than just that.
- Official Description (provided by the hotel):
- Brand New Homewood Suites Ft. Lauderdale Airport and Cruise Port with 124 studios, one bedroom and two bedroom suites. All rooms have full kitchens with a full size refrigerator, two burner stove, dishwasher, microwave, toaste, 32" HDTV and channels. Offering complimentary transportation to/from Ft. Lauderdale/Hollywood International Airport, free high speed internet access, complimentary Suite Start Hot breakfast, Welcome Home Reception Monday-Thursday and 24 hour fitness center. We even have an outdoor heated swimming pool and putting green. ... more less
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- Also Known As:
- Homewood Suites Ft. Lauderdale Airport & Cruise Port Hotel Dania Beach
- Homewood Suites Ft. Lauderdale Airport And Cruise Port