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Best Western Plus Fort Lauderdale Airport South Inn & Suites
Ranked #16 of 20 Hotels in Dania Beach
Winnipeg, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Comfortable Beds”
Reviewed February 26, 2014

We have always stayed at Best Western Hotels as getting a good night's sleep in a different environment is important to us. The beds in the room are so comfortable, I took down all the information and plan on purchasing this mattress.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank Quon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, March 1, 2014
Dear Quon H

Thank you for your kind review of our property. It is truly nice to hear that you enjoyed our stay with us and we value your loyalty to Best Western. We look forward to serving you again in the future.

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,308 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (197)
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Prince Edward Island
Level Contributor
173 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed February 24, 2014

Nothing wrong with the hotel, the shuttle, the reception, the room or the complimentary breakfast, and if you're there for just one night before your cruise, it's a good spot. However if your plan is to stay two nights or more you'll find few amenities like shops and restaurants in the immediate vicinity. No big deal if you have a car, but no place for pedestrians. A couple of cafes across a very busy street with no crosswalks in sight, and a shopping plaza about 15 minutes away through a convoluted sidewalk route which does, at least have traffic lights. A good shuttle service to the cruise docks at the cost of $10 per person, and well worth it. A return shuttle to the very high end Sawgrass Mills Mall in Sunrise City for $40 per person and we wouldn't do that again. One night; great, and the people really are friendly. Two or more nights; consider something else.

Room Tip: We travelled with two other couples and there were no complaints about any of the rooms
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  • Stayed February 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M-BViano
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, March 1, 2014
Dear M-BViano

Thank you for your wonderful review of our property. It is truly nice to hear that you enjoyed our friendly staff and the services. We look forward to serving you again in the future.

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lunenburg, massachusetts
Level Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 23, 2014 via mobile

I am staying here tonight and first impression was terrible. Called the hotel for a shuttle and they said 15 minutes, 25 minutes later it arrived and was already full and they told us to wait for the next one. In the end, it was about a 45 minute wait on the sidewalk with my two kids, but the driver was great once he arrived. The closest place we could find to eat other than fast food was a moonlight diner that was 15 minute walk across 4 very busy intersections. When I asked about shuttle to the airport for this morning, I was told they run every hour, starting at 6am and I have an 845 flight. Not so convenient for me and the man working the front desk at 5pm on 2/22 was the most unhelpful person I have run across. He told me to call at 530 to find out if the shuttle would run more often; when I asked what he would know then that he didn't know now, he said the driver would know how traffic is after he goes at 6am. Okay, but...
1. I can already tell you how traffic will be at 6am on a Sunday, what am I missing here?
2. How will he know about 6am traffic at 530 when I call
3. What happens after 6? He tells me "oops, should have taken the 6am shuttle"??

Also disappointed that breakfast won't start until 7am. Does not seem to cater to folks flying out in the morning.
Toilet was running all night too.

Lisa Asselin

Stayed February 2014
Helpful?
1 Thank Lisa A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 24, 2014
Dear Lisa A.

Thank you for your comments regarding your recent stay with us. We are disappointed to hear of the difficulties you experienced. Please accept our sincere apologies for these shortcomings. It is through feedback such as yours that we are able to fine-tune our operation to better serve our guests. We trust you will find future visits to Best Western Plus Fort Lauderdale Airport South much more accommodating.

Again, I greatly appreciate your bringing the issues to our attention, and we look forward to the opportunity to serve you again in the near future.

Best regards

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Regina, Canada
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 21, 2014

Stayed here a few weeks back, the night before a cruise. Didn't have to call the shuttle as it just happened to be there already when we walked outside the airport.

Room was a standard room, but the pillows were very plush. Had a group of 6 couples (total of 8 kids) that night, all hanging around the pool while the kids played; thought they would kick us out when a staff member came along after the pool hours, but she only came to ask if we needed more towels!!!

Cruise shuttle was already fully booked for when we wanted to leave the next morning, but the sweetheart at the front desk called not once, but twice, to arrange for alternate transportation for our group........wish I could remember her name :-(.

Breakfast was nothing fancy, but definitely enough for us, and a little crowded, but what do you expect at a hotel that caters to the cruise crowd on the morning everyone needs to get there?

Overall, a very good hotel for us.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Six_in_the_Field
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 24, 2014
Dear Six_in_the_Field

Thank you for taking some of your valuable time to review your experience with us.

It is refreshing to hear how much you enjoyed our friendly, smiling team and our attention to detail. The team works hard to provide excellent and prompt service and from your comments it looks like we have met our goal. Thank you for your recommendation and taking your time to review our property. We look forward to your return.

Naisha Becerra
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
British Columbia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 20, 2014 via mobile

If you are considering which BW to pick near the airport pick this one.
The one on State road was a dump compared to this one. Stayed here post cruise having stayed at the other pre cruise.
This Hotel deserves the PLUS designation , large inviting lobby , spacious breakfast area .
My only negative comment would be that the bedroom carpet, while clean,
was showing signs of wear.
All the staff we encountered were friendly and efficient .

Stayed February 2014, traveled as a couple
Helpful?
Thank pistnbroke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 24, 2014
Dear Pistnbroke

Thank you for sharing your thoughts on our property. It is great to hear that you enjoyed our service and location. We strive to create a home away from home experience for all of our guests and it is great to hear that you enjoyed it. We look forward to your return.

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tennessee
Level Contributor
96 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed February 16, 2014

We were staying overnight before leaving for a cruise. Called to let them know our flight landed, and we were on the free shuttle in just about 5 minutes. PLEASE pay attention to the directions they give you. It's not where most of the hotel vans pick you up. If you just LISTEN, they give great directions. It was probably a 2 minute walk to where we met them. Shuttle was speedy and checkin was smooth, despite the amount of folks checking in.It took maybe 5 minutes from start to finish to check in.
Got a king size room, and it was lovely. SUPER clean. The room was huge! Sitting area with a desk, ergo chair, couch. Bathroom with jacuzzi tub and rainfall shower. King bed with tons of pillows. Large flat screen TV with lots of channels. Quick walk across the 4 lane to Las Vegas Cuban restaurant for an an excellent meal. The next morning, the buffet breakfast was really nice. Good selection. They open the adjoining room for overflow seating, but we found a seat right in the main room.
A bit of advice... if you are scheduled for the cruise shuttle... LISTEN and they will call your room number out. The poor guy trying to get people on the shuttle was having a full-on herding cats kind of experience. He had to hunt people down, simply because they were not listening. I would have just left them sitting, but he was much nicer than me! We called Broward cabs and had a pickup in less than 5 minutes. It was about $20 from there to the port for the 2 of us.
Again, GREAT hotel. Great location. Super-nice staff. Cannot ask for more than that!

Room Tip: We were on bottom floor, and had no noise.
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank emalemaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 20, 2014
Thank your for choosing Best Western Plus Fort Lauderdale Airport South Inn & Suites.

We are so pleased you enjoyed your recent stay with us. We thank you for taking some of your valuable time and sharing such great comments about our staff, service, amenities and breakfast. We look forward to welcoming you back soon.

Best regards,

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
REGINA BEACH
Level Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 16, 2014

The new role out of Best Western Branding missed one of their rates. This hotel is labelled as a Best Western Plus but is the worst one I have ever stayed in. I was a former Best Western Gold Crown member but dropped it and Best Western Hotels because of the declining service and facilities. I thought I would try again after 10 years and new branding with " More Perks, More Privileges". My Mistake. Day one started with an early arrival from airport to drop off luggage and explore as check in is posted at 3 pm. Upon return we were told the room was not ready, one hour and 45 minutes at 5:45 we were given a room, Not the one we reserved 4 months earlier because according to the front desk Best Western Central had overridden our reservation to give our room to someone else who was using their rewards.

Well we can live without the whirlpool, not the end of the world. On day Two we returned to our room at 4:45 and housekeeping had not been there yet. Calls to the front desk were unanswered so I contacted someone in Housekeeping who sent someone up fairly quick.

The remote for the TV working part time is not a disaster either (no spares in stock) and the Breakfast is good as long as you don't mind standing to eat with the shortage of tables.

All in all this won't ruin a long planned vacation but it will ruin an attempt to trust Best Western ever again.

Room Tip: You pretty much have to take what they give you. Reservations don't mean much here
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DAO722
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 24, 2014
Thank you for taking some of your valuable to write about your experience. I am disappointed to learn of your experiences and we apologize for the situations encountered during your visit. Please accept our apologies for the inconveniences you experienced during your stay

We truly apologize for your experience and hope that you will give us an opportunity to serve you again in the future. The next time you are in the Fort Lauderdale area, it would be our pleasure to have you stay with us.

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Fort Lauderdale Airport South Inn & Suites

Property: Best Western Plus Fort Lauderdale Airport South Inn & Suites
Address: 1900 Stirling Rd, Dania Beach, FL 33004-2101 (Formerly BEST WESTERN PLUS Fort Lauderdale Airport South Inn & Suites)
Phone Number:
Location: United States > Florida > Broward County > Dania Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dania Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Fort Lauderdale Airport South Inn & Suites 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Stay at the brand new Fort Lauderdale/Hollywood Airport hotel with easy access to the Port Everglades Cruise Port and Broward Convention Center. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport South Hotel Dania Beach
Best Western Plus Fort Lauderdale Airport South Inn And Suites

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