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Best Western Plus Fort Lauderdale Airport South Inn & Suites
Ranked #16 of 20 Hotels in Dania Beach
Ft Walton Beech, United States
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent hotel”
Reviewed February 10, 2014

I spend a lot of time away from home traveling for business - i always stay at Best Western. This Hotel is the best i have stayed in within the US It is clean, the staff are trained very well, and the training is being used, The room was perfect, clean, comfortable and had zero issues. If there is a criticism, it had to be that the breakfast was ordinary, nice but ordinary, Otherwise this hotel is perfect, and i will stay there every time i visit that area - well done to their staff and management.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 14, 2014
Dear David P:

Thank you for taking the time to review our property. It is great to hear how much you enjoyed our room cleanliness and friendly staff. We look forward to your return.

Naisha Becerra
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,326 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (196)
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English first
Ithaca, New York
Level 5 Contributor
90 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed February 9, 2014

We spent one night here before our flight left the following morning. The property appeared to be short staffed which seemed to lead to a lack of a proper welcome to guests checking in. In fairness, a large group had checked out for a cruise so the staff may have been harried. More employees should have been called in. Our room was a suite which had a sofa and wet bar. The palm trees outside the window were lovely. However, the hotel property exterior was lacking in foliage and design. The beds were comfortable. The complimentary breakfast was adequate, but the hostess did not exude friendliness or helpfulness. I'd skip this spot.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nanci_h_b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 14, 2014
Dear nanci_h_b:


Thank you for taking the time to review our property. Very glad you enjoyed our Hot and cold deluxe breakfast. I want to personally apologize that our staff seem not friendly during your stay. We have already spoken to our team about their level of friendliness also. We hope to have another opportunity to serve you in the future.

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 8, 2014

Love Best Western but not this one. Not enough staff, nonsmoking room smelled like smoke and even had ash trays in it. Not enough towels,hair dryer started on fire. Took too long to bring a new one + towels. Never cleaned or made up bed. Breakfast was good that was about it. Would I come back or recommend? No

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 9, 2014
Dear Tammy M

Thanks so much for providing us with valuable feedback on your stay. We are deeply concerned and apologize about the situations you encountered during your stay. Your comments are being shared with our housekeeping and engineering team in order to improve the services and amenities to better serve you.I hope your give us the opportunity to serve you again in the near future.

Best regards

Naisha Becerra
Front Office Manger
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crown Point, Indiana
Level 6 Contributor
102 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 8, 2014

business trip for me. There was a lot of activity at this location, but the front desk was moving well. The breakfast staff kept everything clean and full the crowd that was there.
Would definitely stay here next time I’m in the area. Unfortunately I was in late and out the next morning, so other than the room and breakfast, I did not use any of the other facilities

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cliff x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 9, 2014
Dear Cliff x

Thank you so much for your wonderful review. We work hard to provide a timely and prompt service and with a welcoming smile. It is always great to hear praise and I will make sure to pass it on to the team. Thank you again for your comments and we look forward to your return.

Best regards

Naisha Becerra
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anchorage, Alaska
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 8, 2014 via mobile

This was such a disappointment ! We we're put in a smoking room and the hotel was full, so they couldn't move us. 4 people in our room and only given 2 bath towels. Room was not very clean, cobwebs hanging off the ceiling . The hair dryer caught in fire and when I called the front desk it took 2 calls to finally get a replacement. The staff is short and overworked. Did not clean our room the second day. Way overpriced for what we got. I would not stay here again if it were free.

Stayed February 2014, traveled with friends
Helpful?
Thank prbarr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 9, 2014
Dear prbarr

Thank you for taking some of your valuable to write about your experience. I am disappointed to learn of your experiences and we apologize for the situations encountered during your visit. I shared your comments with our housekeeping and our maintenance team in order for them to look into the problem to ensure it does not happen again.

Best regards

Naisha Becerra
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh
Level 5 Contributor
77 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed February 7, 2014

We stayed here for 3 nights during a recent Florida trip. The staff on duty during our check-in were enthusiastic, friendly, and outgoing. The staff on duty at other times during our stay - not so much. The room was clean and had a fridge, microwave, coffeemaker (no safe). The bed was very comfortable. The bath lighting left me wanting more. Our hair dryer quit working one morning, but no one came to repair right away. It was replaced while we were out that day. This location must be a popular place for pre and post cruise stays because the lobby area was always full of people and luggage and shuttles and vans in the mornings. The breakfast room was also crowded and sometimes the staff could not keep up with replenishing the breakfast items. The breakfast offered was enough of a variety to satisfy one's hunger. We were able to use the business center to check in and print our boarding passes for our flight home. This was a free service and was very much appreciated. There is a small outdoor fenced-in pool, but we did not use it and cannot comment on it. This location was convenient to the airport and I would not hesitate to stay here again.

Stayed February 2014, traveled as a couple
Helpful?
Thank Judithann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 9, 2014
Dear Judithann

Thank you for taking some of your valuable time to write your comments about our property. We take pride in our customer service skills and training and it is nice to learn that we are succeeding. We look forward to the opportunity serve you again in the near future.

Best regards

Naisha Becerra
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Avon, Connecticut
Level 6 Contributor
444 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
Reviewed February 7, 2014

was there for a family trip in January, (4 aduts, 2 rooms). Landed at the airport and called for the shuttle. was told to go out of the terminal, turn right, and wait by the sign that said hotel shuttles. we waiuted 4 minuntes, no shuttle. I called back and was told that we were at the wrong place, we should have gone past the other terminal, and waited by theother sign, we then moved all our luggage to the second location, waited 30 minutes, and then we finally took a cab. The rooms had been prepaid. they took my credit card for incidentals. when I got back home, I found that I had been charged (again) for the 2 rooms. In effect, I paid twice, and am still trying to get the refund. One of my rooms was booked under a wrong name. Very understaffed front desk for the number of guests. As far asd the' free' breakfast-you get whatb you pay for.

Room Tip: try another hotel. many in the area.
See more room tips
  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MMouseMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naisha B, Front Office Manager at Best Western Plus Fort Lauderdale Airport South Inn & Suites, responded to this review, February 9, 2014
Dear Barefoothitchhiker

Thank your for taking the opportunity to write your comments regarding your recent stay with us. I am disappointed to learn of the challenges encountered during your stay, and please know they are not a reflection of the services and amenities we proudly serve every day.

In regards to the double charge of your room, I kindly request you contact me directly at 954-926-7300 and I will resolve this manner promptly and in a more than satisfactory manner. Hope to hear from you soon and for you to give us the opportunity to serve you again in the near future

Best regards

Naisha Becerra
Front Desk Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Fort Lauderdale Airport South Inn & Suites

Property: Best Western Plus Fort Lauderdale Airport South Inn & Suites
Address: 1900 Stirling Rd, Dania Beach, FL 33004-2101 (Formerly BEST WESTERN PLUS Fort Lauderdale Airport South Inn & Suites)
Phone Number:
Location: United States > Florida > Broward County > Dania Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Dania Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Plus Fort Lauderdale Airport South Inn & Suites 2.5*
Number of rooms: 155
Official Description (provided by the hotel):
Stay at the brand new Fort Lauderdale/Hollywood Airport hotel with easy access to the Port Everglades Cruise Port and Broward Convention Center. ... more   less 
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Also Known As:
Best Western Plus Fort Lauderdale Airport South Inn And Suites
Best Western Plus Fort Lauderdale Airport South Hotel Dania Beach

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