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“Busy but ok”

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Best Western Crystal River Resort
Ranked #5 of 9 Hotels in Crystal River
Tampa, Florida
Level 5 Contributor
63 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Busy but ok”
Reviewed August 19, 2013

This is a big Best Western, especially during scallop season. But granted: although it was very crowded, the night was quiet. I guess everybody was just tired of being on the water all day.

Room was good. Clean but just a bit odor of moisture. Swimming pool is just way (!) too small for this hotel.

Breakfast very minimal but it suffices for getting you started. Two fairly good restaurants within 1 and 2 minutes walk.

Check-in and check-out staff (same person), was not really friendly. Treated me as a guest in a very, very long queue of guests.

There is a Hampton Inn down the road but there are no restaurants within walking distance.

I will stay at this BW next time.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DoDutch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, August 20, 2013
Thank you for writing a review of your stay with us. We appreciate getting feedback from our guests.We hope you will stay again when you're in the area.
Sincerely,
Frances Roberts,
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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579 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Merritt Island, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 18, 2013

I went during scalloping season, clean rooms, good breakfast, friendly staff, boat ramp, plenty of trailer parking, waterfront, pool and hot tub, nice resort without breaking the bank. There are lots of restaurants around, dive shop was very helpful, I think we have an annual vacation we'll be taking from now on.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank trekker149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, August 20, 2013
Thank you for writing about your recent stay with us. We're glad you enjoyed your stay and hope you'll come again.
Sincerely,
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St.Pete
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2013

The rooms smelled of mold. So much so we had to request a change twice. The furnishings were very outdated and I felt a bit unsafe. The marina/pool area was nice to have close by, but thats about it. Hotel was close to boating and scalloping, and easy to get to

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Julie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, August 17, 2013
Thank you for taking the time to write a review of your stay with us. ?We appreciate the feedback. I apologize for the problems you encured during your stay and can assure you that this was an isolated incident. i hope you will stay with us again.
Sincerely,
Frances Roberts, MG
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
2 reviews
Reviewed August 8, 2013

Stayed at this hotel for a weekend during scalloping season. Overall good place to stay, room was nice and quiet. Crowded during the scalloping season so if you bring your boat be prepare. Nice patio and grill section for the guest to use but must be prepared to wait in line to use the grills. Free continental breakfast every morning. Good food and beverage. Cant say the same about the restaurant (Crackers) next to the hotel. Service wasn't great although I understand the crowd during the season but they should be better prepared for such things. They forgot my order and by the time it was done, we were all ready to leave so I made it to go and it sat in the room. I wasn't hungry after that. A bit pricey for basic items. The hotel was a good stay though.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tmpagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, August 9, 2013
Thank you for your review of your stay with us. We appreciate the feedback. We hope you enjoyed your stay and will come again.
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013

Stayed at this hotel for a weekend during scalloping season. Overall good place to stay, room was nice and quiet. Crowded during the scalloping season so if you bring your boat be prepare. Nice patio and grill section for the guest to use but must be prepared to wait in line to use the grills. Free continental breakfast every morning. Good food and beverage. Cant say the same about the restaurant (Crackers) next to the hotel. Service wasn't great although I understand the crowd during the season but they should be better prepared for such things. They forgot my order and by the time it was done, we were all ready to leave so I made it to go and it sat in the room. I wasn't hungry after that. A bit pricey for basic items. The hotel was a good stay though.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Iris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, August 7, 2013
Thank you for taking the time to write a review of your recent stay with us. We appreciate the feedback. We 're glad you had a good time and hope you will come again.
Sincerely,
Frances Roberts. GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City
Level 3 Contributor
17 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed July 30, 2013

We were pleasantly surprised with the quality and friendliness of the people at Best Western in Crystal River. We stayed for 2 nights and enjoyed the breakfasts and the Jacuzzi outside. Will definitely come back!

  • Stayed July 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank Holly_SNewYorkCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, July 31, 2013
Thank you for your review of your stay with us, We appreciate the kind words. We hope you'll atay with us again when you're in the area.
Frances Roberts, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2013

The hotel is right on King's Bay with great water access , docks and a boat ramp . great pool right on the water with picnic table and three clean working grill for your fresh catch . lot's of fun and plenty of family taking advantage of the picnic area . the room it self was clean and bright , this is a older property but well maintained . and remember it's on the bay . our only draw back was the water from the shower didn't drain very well and no body likes to stand it water while you shower . but over all a great stay .

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 414flagstaff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manatee99, General Manager at Best Western Crystal River Resort, responded to this review, July 31, 2013
Thank you for taking the time to write a review of your stay with us. We appreciate the feedback. We're glad you enjoyed your stay. Hope you'll come again.
Frances Roberts,GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Crystal River Resort

Property: Best Western Crystal River Resort
Address: 614 Northwest Highway 19, Crystal River, FL 34428
Phone Number:
Location: United States > Florida > Crystal River
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Crystal River
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Crystal River Resort 2.5*
Number of rooms: 114
Official Description (provided by the hotel):
Overlooks the Crystal River, and has a dive shop on property. ... more   less 
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Also Known As:
Best Western Crystal River Hotel Crystal River
Crystal River Best Western

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