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“Brochure and staff misrepresented the place”

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The Port Hotel and Marina
Ranked #8 of 9 Hotels in Crystal River
Gainesville, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Brochure and staff misrepresented the place”
Reviewed July 18, 2012

NOT DOG friendly, when they say they are DO NOT believe them. Their are some employees who think they are the dog police. Renegade employee or not, we will NOT be back.

Room Tip: As far from the gulf as you can get by boat. The Crystal spring had terrible visibility, so bad they...
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Robert P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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342 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
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orlando
Level Contributor
105 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
Reviewed July 14, 2012

Ok giving this an excellent rating because this is how I judge hotels. I love them if they are well staffed and trying hard. Yes, it's a little run down, yes its's dated. I could see where some people can't deal with the cleanliness. If you are a Floridian and stay all kinds of places you will know that a lot of these issues are typical to Florida. I will compare it to a Keys hotel....so very clean compared to a lot of those. If you are a Waldorf Astoria or Hilton type...you'll hate it! The staff was enthusiastic about helping and excited to share local information. They were also laid back about grilling and partying around the pool area. It's cute to see dogs happy and running around getting on their boats, so very pet friendly. Nice pool, great location...will definitely return!

Room Tip: If you want to be near the pool ask about that, some rooms were way on the other side.
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  • Stayed July 2012, traveled with friends
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    • Rooms
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Helpful?
3 Thank popcornblah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed June 30, 2012

excellent location, staff, bar, restaurant fair, rooms would be great with the views they have, but dirty all over the floor and around the beds, linen etc was clean, but quite dated..

Room Tip: holiday inn express close to dive shops etc , this Port Hotel has an EXCELLENT location, just a dive...
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  • Stayed June 2012, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Joe T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Crystal River hotels

Lady Lake
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed June 27, 2012

The location can't be beat, right on the river, we had a 2nd floor covered balcony and got to watch "DEBBY" from the balcony.
Beds are very comfy but this old hotel sure needs a lot of cosmetic updates.
The price was good for the condition.

Room Tip: try to get 2nd floor!
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  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank quitfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sevierville, Tennessee
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed June 24, 2012

Overall a fun place. I wouldn't say nice but it's an old place at a great location. A few repairs and some cosmetic stuff and it would be great. But what do you expect for a 50 year old motel. The restaurant is GREAT! The staff very friendly, except the jerk in the dive shop that acts like he's doing you a favor renting you a boat. We ahead a blast as a family reunion. Nice grounds and pretty clean. Trust me my wife is a clean sheet freak. I would defiantly go back just for the restaurant and friendly servers. The owners need to send their brother or who ever it was in the dive shop packing.

Room Tip: Get a room in the building by the pool, much bigger
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  • Stayed June 2012, traveled with family
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Cody F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Illinois
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed June 21, 2012

Unfortunately, stuck here July 2011. This, by far, is THE WORST dump I have EVER experienced in my years of traveling throughout the U.S., Canada, Mexico, Central America, and Europe.

To save you time, and spare you the long, long list of atrocious conditions at this place...I'll get it covered in 4 words: Don't ever stay here.

The location is great, restaurant is just OK (although the beer was very cold), the marina's OK, but the "hotel" needs a complete demolition and rebuild from the ground up.

Just don't.

Room Tip: Not possible.
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  • Stayed July 2011, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank IllinoisRadioguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbus, OH
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 16, 2012

Despite the mediocre reviews, we booked a night at this hotel for its location close to the manatees. We were pleasantly surprised at how spacious the room was! While the hotel is dated, our room was very clean and we had a fantastic view of the marina. We were in the D building right above the dive shop (so cool!). The hotel staff was very friendly and the man in the dive shop was very knowledgeable about the area when we rented a kayak. Highly recommend this hotel for anyone on a budget or anyone looking to be close to the manatees. We will be back!

Room Tip: Ask for a room with a view - anything overlooking the marina is great. And don't bother eating a...
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  • Stayed April 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Philip S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
porthotel, Manager at The Port Hotel and Marina, responded to this review, June 19, 2012
Thank You for sharing your wonderful experience with everyone on Tripadvisor

Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Port Hotel and Marina

Property: The Port Hotel and Marina
Address: 1610 SE Paradise Cir, Crystal River, FL 34429-4621
Location: United States > Florida > Crystal River
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #8 of 9 Hotels in Crystal River
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — The Port Hotel and Marina 1.5*
Number of rooms: 36
Official Description (provided by the hotel):
Port Hotel & Marina is a bustling Waterside Resort Located On Florida's Outstanding Waterways.This resort located on 7-acres has provided a scenic hideaway for the last 50 years.Tourists come to the waterside resort to dive in the fresh springs and experience some of the most exciting manatee diving in the world.• Dive Center• Manatee Tours• Boat Rental• Boat Ramp• Swimming Pool• Ale House Restaurant• Tiki Bar ... more   less 
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Also Known As:
Port Hotel Crystal River

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