I had scheduled a manatee tour with Birds online for some guests visiting the area. The weather had been heating up and when warm enough the manatees retreat out to the Gulf to feed. Birds called the day before our scheduled trip and said it was unlikely we would see any Manatees and they would refund the money ...no questions asked.
On the assigned day I drove over the bridge and saw one manatee heading for the sanctuary so we went back to Birds and rented a kayak and was able to see four of the critters. Birds is a very helpful and fair business to the patron
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