My mother and I participated in a manatee snorkel experience and had an incredible time. The staff were very knowledgeable, friendly, professional, and fun; we saw multiple manatees, including a calf! I will definitely utilize this facility again the next time I visit and I highly recommend them for anyone looking for a place to make unforgettable memories. They are very clear that animal comfort/safety is their top priority and enable people of all water-skill levels to observe these magnificent creatures safely and respectfully. 10/10 - go as soon as you can!